All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Enjoyed my stay and the staff was friendly. This is an older motel that has been revamped. I felt it was a great place at a reasoable price. I would stay there again.
Nancy
Stayed 1 night in Mar 2024
Response from Phillip on 27 Mar 2024
Last 5 years we have done a lot of remodeling. Thank you for the time to leave a review.
The breakfast was nice with several hot or cold options.
A very minimalist decor.
Dennis
Stayed 1 night in Mar 2024
Response from AGM-Amy Lea on 17 Mar 2024
Thanks for taking the time to leave a detailed review Dennis. Hope you have safe travels to your destination. Thanks for choosing the New Victorian Inn and Suites!
6/10 Okay
Robin
Travelled with family and small children, Business traveller
Thanks, Murray on the detailed 5 star review! We love hearing you had an exceptional stay. Hope to see you again. Thanks for choosing the New Victorian Inn & Suites!
Thanks, Karen for the detailed review! Hope to see you again in the future if your travels bring you back this way. Thanks for choosing the new Victorian inn & Suites!
Kristen,Sorry to hear we did not meet your expectations. We are here 24/7 at the front desk to assist you anyway we can for you to enjoy your stay. Have a Blessed day!
Great stay for a night. Can't review well with such a short stay. Great place for a night!! Can't complain.
Debra Lyn
Stayed 1 night in Feb 2024
Response from AGM- Amy Lea on 11 Feb 2024
Thanks Debra for the detailed review. We love hearing that you enjoyed your stay with us. Hope to see you again if your travels bring you back this way. Thanks for choosing the New Victorian Inn & Suites!
The parking lot needed plowed better it was very icy especially in the morning. Also the desk help wasn’t very friendly she acted like she was being bothered doing her job.
Tina
Stayed 1 night in Jan 2024
Response from Amy Lea on 24 Jan 2024
Thank you for taking the time to leave a detailed review. We will look into these issues. Thanks for choosing the New Victorian Inn & Suites!
Thanks Kimberly for taking the time to leave us a review! I hope to see you again in the future if your travels bring you back this way. Thanks for choosing the New Victorian Inn & Suites!
The pool was heated but still cold. Over all good place to stay.
Sherry
Stayed 2 nights in Jan 2024
Response from GM Phil on 10 Jan 2024
Thank you for the review. Problems are solved through reviews. They have run it at 84 degrees before my arrival. I will talk to ownership. Hope your travel went well
Convenient, clean, accommodating, staff very friendly.
Steve
Stayed 1 night in Dec 2023
Response from AGM- Amy Lea on 29 Dec 2023
Thanks Steve, for taking the time to leave a detailed review. We work hard to accommodate all our guest needs. I will pass this along to our staff. Hope to see you again in the future if your travels bring you back this way. Thanks for choosing the New Victorian Inn & Suites!
10/10 Excellent
Jennifer
24 Dec 2023
Jennifer
Stayed 1 night in Dec 2023
Response from AGM-Amy Lea on 25 Dec 2023
Thank you Jennifer for taking the time to leave us a review! We work hard to try and meet all our guest needs. I will pass this along to staff. Thanks for choosing the New Victorian Inn & Suites!
Kind of you to stay and give a good review. Hope to see you again
8/10 Good
Rich
15 Dec 2023
Rich
Response from AGM- Amy Lea on 6 Feb 2024
Thanks, Rich, for the great review. Glad to hear you enjoyed your stay with us here at the New Victorian Inn and Suites. Hope we see you again in the future. Have a Blessed Day!
10/10 Excellent
Ben
10 Dec 2023
Ben
Stayed 1 night in Dec 2023
Response from GM Phil on 1 Jan 2024
Really appreciate taking time for the review. My staff always works hard. I will pass it on. Be safe if your'e traveling.
Jeff,Thanks for the 5 star review! Hope to see you again in the future if your travels bring you back this way.
6/10 Okay
James
Business traveller
6 Dec 2023
One night spent here while passing through on a business trip. The room assigned to me was just off the lobby so it was noisy early after I arrived late. The breakfast was so-so as compared to what other properties offer. The check-in clerk was nice. The room was fine although the housekeeper missed some hair in the bathroom from a prior guest. Great water pressure in the shower and nice, thick towels. Slow tub drain meant a shower in standing water. Overall, the place feels a bit tired, but was a fair value for the price paid.
James
Stayed 1 night in Dec 2023
Response from AGM - Amy Lea on 8 Dec 2023
James,Thank you for taking the time to leave a review. We will be looking into this matter. We work hard to accommodate our customers and are here 24 hours a day feel free to contact the desk in the future so we can help make sure we meet your needs. Thanks for choosing the New Victorian & Suites!
Thanks for taking the time to leave a review! Hope to see you again.
4/10 Poor
David
Business traveller
6 Dec 2023
Disliked: Property conditions & facilities
Stayed here because the review rating was over a 9. I do not know how they got that high of a rating if all the rooms were like mine. First the bathroom was out dated and the fiberglass tub had chuncks missing in it. Second we were on the bottom floor and everytime someone flushed or did something with the plumbing it sounded like a tidal wave was crashing into the room. I rarely leave a review, but I was not happy at all with my stay there. Breakfast was standard run of the mill items. Did buscuits and gravy and the gravy from the crock pot was cold. I know I would not stay here again.
David
Stayed 1 night in Dec 2023
Response from AGM - Amy Lea on 8 Dec 2023
David,I'm so sorry to hear about your experience with us. Our desk is open 24 hours a day. We try and meet all our guest needs please feel free in the future to contact staff immediately so we can make adjustments or move you rooms so you're comfortable. We are looking into this matter. Thanks for choosing the New Victorian Inn and Suites!
Very nice place. Was happy to be able to have early check-in.
Debra
Stayed 1 night in Nov 2023
Response from Amy Lea on 30 Nov 2023
Debra, Thank you for the review! We try and meet all our guest needs. Glad you were able to get in early as needed. Hope to see you again soon in the future. Thanks for choosing the New Victorian Inn & Suites!
8/10 Good
Shandon
27 Nov 2023
Shandon
Stayed 1 night in Nov 2023
Response from Phillip on 19 Dec 2023
Thanks for the review. Hope you had a safe drive home and hope you stop again.
Yes! We have been remodeling and updating a lot. We work hard to try to make your stay a nice, enjoyable, comfortable stay. I will pass this along to our staff. Thanks for the detailed review Stacy!
10/10 Excellent
Maribel
22 Nov 2023
Liked: Staff & service
Disliked: Property conditions & facilities
It’s a good price for a night
Maribel
Stayed 4 nights in Nov 2023
Response from Amy Lea on 22 Nov 2023
Thank you so much for the 5-star review Maribel, glad you enjoyed your stay. Hope to see you again. Thanks for choosing the New Victorian Inn & Suites!
Thank you for the 10 out of 10. We work hard to try and meet all exceptions. I will pass this along to staff. Hope to see you again in the future if your travels bring you back this way.
Our room smelled. It was clean but it had a horrible cigarettes smell. The staff was super nice and friendly. Hotel overall was great just the smell in the room which I informed the hotel.
Neistasha
Stayed 1 night in Nov 2023
Response from G.M. Phil on 13 Nov 2023
We are looking into the situation. Very sorry for the issue with the room.
10/10 Excellent
Kristina
31 Oct 2023
Kristina
Stayed 2 nights in Oct 2023
Response from Amy lea on 2 Nov 2023
10 out of 10. Kristina, I'm glad you could take the time and leave us a review. We work hard to try and meet all expectations. I will pass this along to staff. Thanks again for choosing the New Victorian Inn & Suites!
10/10 Excellent
Robert
Travelled with family
31 Oct 2023
Disliked: Property conditions & facilities
The heater made a horrible noise everytime it started and kept us up most of the night.
Robert
Stayed 1 night in Oct 2023
Response from G.M. Phil on 31 Oct 2023
Thank you for the review, we will look into the heater.
Thank you for choosing the New Victorian Inn & Suites!
2/10 Terrible
Marty
Travelled with family
16 Oct 2023
We come every 3 years and stay here to visit family, Saturday night was the worst stay ever, men yelling down the hallway and knocking on our door, we did not confront them but told front desk about it, I know we can’t get our money back because Sunday we checked out but this should not happen
Marty
Stayed 3 nights in Oct 2023
Response from Amy Lea on 17 Oct 2023
Sorry to hear that your stay with us didn't meet your expectations. Front Desk help is here 24 hours if were told right away we can help solve any issues. We will look into this so we can prevent any future issues. Thanks for taking the time to write a detailed review!
It was a very nice room and close to the activity we were doing in norfolk
Kirk
Stayed 1 night in Oct 2023
Response from Amy Lea on 9 Oct 2023
Thanks Kirk for the 5 star review! Glad you could take the time and leave us a review. We work hard to try and meet all expectations. I will pass this along to staff. Thanks again for choosing the New Victorian Inn & Suites!
2/10 Terrible
Verified traveller
Travelled with family
8 Oct 2023
Liked: Cleanliness
Disliked: Staff & service
Not a family hotel
Not a family environment. We got told to keep it down for our kids being kids and just walking around our room at 5pm. You could hear people’s conversations from a couple rooms down so no sound was muffled cause the rooms were all hardwood floors. They gave us the option of moving rooms but it wouldn’t have helped when they were playing. The front desk gal was off putting and the whole hotel was just a bad vibe.
Verified traveller
Stayed 1 night in Oct 2023
Response from Amy Lea on 9 Oct 2023
Sorry to hear you had a bad experience. We try and met all our guest needs. We have a lot of expectations we try and meet. We have a lot of Day sleepers in house at this time so we try and keep the noise down for them. Hope you have a Blessed Day! Thanks for the review!