Exterior

Reviews of Comwell Hvide Hus Aalborg

4 out of 5
Comwell Hvide Hus Aalborg
Vesterbro 2, Aalborg

Reviews

8.6

Excellent

Rating 10 - Excellent. 442 out of 1007 reviews" "
Rating 8 - Good. 405 out of 1007 reviews" "
Rating 6 - Okay. 107 out of 1007 reviews" "
Rating 4 - Poor. 38 out of 1007 reviews" "
Rating 2 - Terrible. 15 out of 1007 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bob

Stayed 1 night in Oct 2023
Response from Jani on 15 Nov 2023
Hej BobTusind tak for din anmeldelse, vi sætter stor pris tid.Håber vi kan byde dig velkommen igen på et tidspunkt.Mvh,Jannik, Comwell Aalborg Hotel Hvide Hus

10/10 Excellent

Jytte

Liked: Cleanliness, staff & service, property conditions & facilities
I found it to be convenient to reach downtown by walking through the beautiful park - also convenient for reaching train- and bus terminals. The staff was very helpful and friendly.
Stayed 21 nights in Jul 2023
Response from Emja on 3 Aug 2023
Hej Jytte. Tusind tak fordi du valgte at bo på Comwell i Aalborg. Vi sætter stor pris på din feedback. Dejligt at høre at du nød hotelles centrale beliggehed, samt du følte personalet var meget behjælpelige. Vi håber på at se dig en anden god gang. Med venlig hilsen, Receptionen Comwell Hotel Hvide Hus

8/10 Good

Frank Halvard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Pernille on 29 Jul 2023
Hej FrankTak for din meget flotte anmeldelse. Vi er rigtig glad for at læse, at du har nydt dit ophold her hos os, og håber at få lov at byde dig velkommen tilbage engang i fremtiden.Jeg vil ønske dig en god dag.Med venlig hilsen Pernille, Comwell Hvide Hus Aalborg

10/10 Excellent

Anders

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and property across all aspects - common areas, lobby, coffee relax area, the hotel rooms, the bar, restaurants. Definitely would stay here again!!
Stayed 5 nights in Jul 2023
Response from Julie on 7 Jul 2023
Dear Anders Thank you for staying at Comwell Hvide Hus Aalborg and thank you for the great review. We hope to welcome you back again.Have a great weekend. Best regards JulieComwell Hvide Hus Aalborg

6/10 Okay

Yue

Stayed 1 night in Apr 2023
Response from Cecilie on 27 Apr 2023
Dear Yue Thank you for choosing our hotel and your review. We hope that we can welcome you another time.Wish you a good day.Kind regards Cecilie Comwell Hvide Hus.

10/10 Excellent

John

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Perfect location for University Hospital
Stayed 2 nights in Mar 2023
Response from Comwell Hvide Hus Aalborg on 14 Mar 2023
Dear JohnThank you for your stay at our hotel and for your review of your experience as our guest. It is lovely to read you enjoyed our location and you give your experience 5 out of 5. Lovely! Hope to welcome you another visit to Aalborg. Wish you a brilliant day.Best regards,Michelle, Comwell Hvide Hus Aalborg

10/10 Excellent

stig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel - centrally located to downtown- spacey lobby area - accommodating staff
Response from Comwell Hvide Hus Aalborg on 16 Dec 2022
Dear StigThank you for your visit to our hotel and thank you for your kind words. We are very happy to read you have experienced a nice hotel and an accommodating staff. We hope to welcome you another time if visiting Aalborg. Wish you a lovely day.Best regardsMichelle, Comwell Hvide Hus Aalborg

8/10 Good

Martin E Martinsen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Comwell Hvide Hus Aalborg on 11 Dec 2022
Kære MartinTak for dit ophold på Comwell Hvide Hus og tak for din anmeldelse. Vi håber du har haft det godt som vores gæst - det formoder vi, at 8 ud af 10 mulige betyder. Dejligt! Det vil være en fornøjelse at kunne byde dig velkommen igen en anden gang på vores hotel. Ønsker dig en god dag.Venligst,Michelle, Comwell Hvide Hus Aalborg

10/10 Excellent

Susanne Sønderhave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel 🎄
Stayed 1 night in Dec 2022
Response from Comwell Hvide Hus Aalborg on 5 Dec 2022
Kære SusanneTak for dit ophold på vores hotel og også tak for din anmeldelse. Det er nærmest en lille julegave at læse, at du har givet din oplevelse 5 ud af 5. Det er vi glade for og dejligt at din oplevelse hos os har været så god. Vi håber vi en anden gang kan byde dig velkommen til ligeså god en oplevelse og ønsker dig en god dag.Venligst,Michelle, Comwell Hvide Hus Aalborg

10/10 Excellent

John David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location; very quiet and good views of the city
Stayed 2 nights in Oct 2022
Response from Comwell Hvide Hus Aalborg on 24 Oct 2022
Dear JohnThank you for your review and for your stay at Comwell Hvide Hus Aalborg. We are happy to read about your experience of our hotel with a good location and that you had a good view of the city. Hope we can welcome you to another great experience on another time in Aalborg. Wish you a lovely day.Best regardsMichelle, Comwell Hvide Hus Aalborg

10/10 Excellent

Goh Wee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, good location.
Stayed 2 nights in Sep 2022
Response from Julie on 23 Sept 2022
Dear Goh Wee. Thank you for the nice review. We are glad to see that you enjoied your stay. We hope to welcome you back another time. I wish you a great weekend. Best regards JulieComwell Hvide Hus Aalborg

10/10 Excellent

Londa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was amazing , staff was very friendly.
Stayed 14 nights in Aug 2022
Response from Julie on 2 Sept 2022
Dear LondaThank you for staying at Comwell and thank you for your nice review. We are glad to see that you enjoyed your stay. We hope to welcome you back another time. Best regards JulieComwell Hvide Hus Aalborg

2/10 Terrible

KEITH MORGAN

Disliked: Cleanliness, property conditions & facilities, room comfort
Absolutely terrible hotel. We checked in, went to the room, stayed ten minutes and left to find a different hotel, and this was at 9pm in the evening after driving all day. This hotel is in terrible condition. We booked a room on the top floor and it was like we checked into a college dorm room. Worn carpet tiles on the floor , fabric on the couch was worn Thru in the middle, paint was peeling everywhere. Hot room, no air conditioning . Door out onto balcony was warped , rusting and paint peeling . Bed mattress was so soft and cheap I would have woken up a cripple. I went down to the front desk and the feedback was simply “not what you were expecting “. ….. It’s only the second hotel I have ever walked out of in my life.
Stayed 1 night in Jul 2022
Response from Pernille on 25 Jul 2022
Dear Keith, We are sad to hear that you weren't satisfied with your stay with us. We agree, that paint shouldn't be peeling off the wall, and everything in the room should be in working condition, so we apologize that you didn't feel that this was the case for you. If you ever want to contact us about this and elaborate on your experience, you are more than welcome to contact us directly. Thank you for your feedback. Best regards Pernille, Comwell Hvide Hus Aalborg

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2022
Response from Julie on 14 Jul 2022
Hej, Mange tak for besøget hos os og tak for din fine anmeldelse. Det glæder os at du har nydt tiden her. Vi håber at kunne byde velkomne igen. Du ønskes en dejlig aften. Venlig hilsen Julie Comwell Hvide Hus Aalborg

10/10 Excellent

Palle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
modern comfort
Modern, clean and comfortable. we stayed on 14th floor with the most fantastic view. We dined in the room and it worked great.
Stayed 1 night in May 2022
Response from Pernille, Comwell Hvide Hus Aalborg on 12 Jun 2022
Hi Palle, I am happy to hear that you enjoyed your stay with us, and thank you for your very kind review. We hope to welcome you back soon, and wish you well until we see you again.

10/10 Excellent

Miguel, Sugar Land

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice park surrounds the hotel
Stayed 1 night in Apr 2022
Response from Stine on 18 Apr 2022
Hi Miguel Thank your for your stay at our hotel. We're happy to see that you enjoyed your stay Wish you a great day Best regards Stine, Comwell Hvide Hus Aalborg

4/10 Poor

Alan, Düsseldorf

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service
Dirty balcony and room not so clean. Staff at check in unfriendly
Stayed 2 nights in Apr 2022
Response from Julie on 13 Apr 2022
Dear Alan Thank you for staying at our hotel. We are sorry that the room wasn't cleaned enough and you had a bad experience at check in. We hope to welcome you back another time and give you a better experience. I wish you a great day Best regards Julie Comwell Hvide Hus Aalborg

8/10 Good

Rob

Business traveller
Liked: Cleanliness
Stayed 2 nights in Dec 2021
Response from Julie on 10 Dec 2021
Kære Rob Mange tak for din anmeldelse. Det glæder os at du har nydt opholdet. Vi håber at kunne byde dig velkommen en anden gang. God weekend. Venlig hilsen Julie Comwell Hvide Hus Aalborg

8/10 Good

Linn

Stayed 1 night in Dec 2021
Response from Julie on 7 Dec 2021
Kære Linn Tak for din anmeldelse af dit ophold. Det glæder os at du har nydt tiden hos os. Vi håber at kunne byde dig velkommen igen. Du ønskes en dejlig dag. Venlig hilsen Julie Comwell Hvide Hus Aalborg

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Comwell Hvide Hus Aalborg on 9 Nov 2021
Hej Thomas, Tusind tak for din anmeldelse. Vi håber på at kunne byde velkommen igen en anden gang, God aften Med venlig hilsen Jacqueline Kirk

10/10 Excellent

Brad

Stayed 1 night in Oct 2021

8/10 Good

Christopher

Stayed 3 nights in Jul 2021
Response from julie on 28 Jul 2021
Kære Christopher. Tak for din flotte anmeldelse. Det glæder os at opholdet overordnet set, har levet op til dine forventninger. Vi håber at kunne byde dig velkommen en anden gang. Du ønskes en dejlig aften. Venlig hilsen Julie, Comwell Hvide Hus Aalborg

10/10 Excellent

Gitle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Stine on 24 Jul 2021
Hej Gitte Mange tak for din feedback og den fine rate. Vi er glade for at dit ophold har været som det skulle. Rigtig god sommer Mvh Stine, Comwell Hvide Hus Aalborg

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Stine on 19 Jul 2021
Dear Santosh Thank you very much for your fine feedback. I'm glad to see that your stay went as planned. We're looking forward to welcome you back soon again some time. Wish you a great summer Best Regards Stine, Comwell Hvide Hus Aalborg

6/10 Okay

Jesper

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2021
Response from Julie on 27 Mar 2021
Kære Jesper. Mange tak for din anmeldelse. Vi er glade for at opholdet hos os, har levet op til dine forventninger. Vi håber at kunne byde dig velkommen en anden gang. Du ønskes en dejlig weekend. Venlig hilsen Julie, Comwell Hvide Hus Aalborg

10/10 Excellent

Carl August

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Malene Hejslet on 28 Jan 2021
Kære Carl August. Tusinde tak for din flotte anmeldelse, hvor er det skønt at se at du har haft et godt ophold hos os. Vi håber på snart at kunne byde velkommen igen og ønsker dig en dejlig dag. Med venlig hilsen Malene, Comwell Hvide Hus Aalborg

8/10 Good

Paetur

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2020
Response from Anette on 17 Dec 2020
Kære Gæst Mange tak for besøget her hos os og mange tak for de 8 stjerner, vi håber i har lyst til at besøge og igen en anden gang. God jul og godt nytår Venlig hilsen Anette Comwell Hvide Hus Aalborg

8/10 Good

simon vad

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Nov 2020
Response from Julie on 8 Dec 2020
Kære Simon Tak for din fine anmeldelse. Det glæder os at opholdet overordnet set, har levet op til dine forventninger. Vi håber at kunne byde dig velkommen en anden gang. Du ønskes en glædelig jul. Venlig hilsen Julie Comwell Hvide Hus Aalborg

8/10 Good

René

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from julie on 3 Nov 2020
Kære René Tak for din feedback. Den sætter vi stor pris. Vi er glade for at opholdet har levet op til dine forventninger. Vi håber at kunne byde dig velkommen igen i fremtiden. God dag Venlig hilsen Julie Comwell Hvide Hus Aalborg

8/10 Good

Louise

Stayed 1 night in Oct 2020
Response from Julie on 12 Nov 2020
Kære Louise. Mange tak for din anmeldelse. Vi er glade for at opholdet overordnet set, har levet op til dine forventninger. Vi håber at kunne byde dig velkommen igen, næste gang turen går mod Aalborg. Rigtig god aften. Venlig hilsen Julie Comwell Hvide Hus Aalborg

10/10 Excellent

Keyvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Julie on 18 Sept 2020
Kære Keyvan Tusind tak for din flotte anmeldelse. Vi er glade for at du har nydt opholdet, her hos os i Aalborg. Vi håber at kunne byde dig velkommen en anden gang. Du ønskes en skøn weekend. Med venlig hilsen Julie Sørensen Comwell Hvide Hus Aalborg

8/10 Good

Bernt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Julie on 20 Sept 2020
Kære Bernt Tak for din anmeldelse af opholdet. Det glæder os at opholdet har levet op til dine forventninger. Vi håber at kunne byde dig velkommen en anden gang. Rigtig god søndag. Venlig hilsen Julie Comwell Hvide Hus Aalborg

8/10 Good

Vibeke

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2020
Response from Mie on 18 Aug 2020
Dear Vibeke. Thank you for leaving a review. We are happy to see that you were satisfied with your stay and we hope to welcome you back at some point. Best regards, Mie Olsen, receptionist Comwell Hvide Hus Aalborg

4/10 Poor

Peter

Disliked: Staff & service, property conditions & facilities, room comfort
recommend finding another place to stay
Recommend finding another place to stay for the following reasons: 1. Noise. The windows are not sound proof making the noise from the nearby large road go right into the room. Don’t plan on sleeping good if you are using this hotel. 2. Sleep comfort. The beds are bad but the pillows are terrible and worn out. They even run a “pillow program” where you can choose your own pillow. Reality is that they don’t. Asked for other pillows but they either didn’t have them or didn’t replace the bad ones for other reasons. 3. Breakfast buffet. It’s a Corona nightmare and it is in no way protecting the guests from infecting each other. Sure, there is hand sanitizer and gloves but bread baskets and fruits and in big bowls that guests can cough into. 4. Elevators. This hotel has a design flaw. It needs to triple the elevator capacity, but it hasn’t. This means that sometimes you wait for 15 minutes for an elevator that has room (no kidding). Imagine how annoying this is at breakfast and check out rush hours. Sure, you can take the stairs (if you can find them - it’s a maze) but it’s a 16 story hotel and with luggage this is not an option.
Stayed 2 nights in Jul 2020
Response from Mie on 28 Jul 2020
Dear Peter Thank you for leaving a review. We will take you comments to consideration and we wish you a lovely day. Best regards Mie Olsen, receptionist Comwell Hvide Hus Aalborg

6/10 Okay

Rikke

stressful experience
We stayed on the 10th floor for 2 days, and in the hallway outside of our room there was a smell of old sewers, as if the installations are not maintained properly. The room was OK, though. Breakfast was served in a very large and noisy room with too many people, buffets were poorly maintained and corona- restrictions not respected in many cases. Despite booking time for breakfast, there was no table for us, and we had to wait for 15 minutes to get seated. A very noisy and stressful experience. Hotel location is 5-7 minutes walk from the station, but 20-25 minutes walk from the old town and many of the sights.
Stayed 2 nights in Jul 2020
Response from Mie on 27 Jul 2020
Dear Rikke. We are very sorry to see that your stay with us did not meet your expectations. We appreciate your feedback and we will take it to consideration. We hope to see you some other time. Best regards, Mie Olsen, reception

10/10 Excellent

Sven Eli

Stayed 2 nights in May 2020
Response from Julie on 25 May 2020
Kære Sven Eli. Tusind tak for din flotte besvarelse. Det glæder os at opholdet har levet op til dine forventninger. Vi håber at kunne byde dig velkommen en anden gang. Du ønskes en skøn mandag. Venlig hilsen Julie, receptionsupervisor

8/10 Good

Hans Jakob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020
Response from julie on 4 May 2020
Kære Hans Jakob. Tusind tak for din fine feedback. Det glæder os at opholdet har levet op til dine forventninger. Vi håber at kunne byde dig velkommen en anden gang. Du ønskes en rigtig god aften. Venlig hilsen Julie, receptionsupervisor

10/10 Excellent

Brenda, Utah

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Just a lovely modern Scandinavian hotel. It was clean and had nice amenities. The hotel restaurant was also very good.
Stayed 1 night in Mar 2020
Response from Mie on 11 Mar 2020
Dear Brenda. Thank you for leaving a review and thank you so much for your kind words. We are very happy to see that you liked our hotel and that you had a nice stay here. We hope we get to welcome you back at some point and wish you a great day. Best regards Mie Olsen, receptionist

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020
Response from Mie on 18 Feb 2020
Hello Thank you very much for your positive feedback We are very happy to see that you have enjoyed your stay here and we hope so see you again some time. Wishing you a lovely day. Best regards, Mie Olsen, receptionist Comwell Hvide Hus Aalborg

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aalborg hotel
Clean nice hotel. Reception, restaurant, and bar staff all were very courteous and hospitable.
Stayed 3 nights in Feb 2020
Response from Mie on 15 Feb 2020
Hello, Thank you very much for leaving a review. We are very happy to see that you have enjoyed your stay with us and that you liked our bar and restaurant. We hope to welcome you back at some point and wish you a lovely day. Best regards, Mie Olsen, receptionist Comwell Hvide Hus Aalborg

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Shower drain clogged. Breakfast average, all in house heated up vs fresh bakery items.
Stayed 3 nights in Dec 2019
Response from Cathrine on 9 Jan 2020
Hej. Thanks for your visit. We really appreciate your feedback. Hope we can be allowed to welcome you another day. Best regards Cathrine Knøss, Aalborg Comwell Hvide Hus.

6/10 Okay

Søren

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Skuffende nytår på comwell
Værelset var meget gammeldags , og slidt . Der var gult og ildelugtende vand i hanen . Men service var i top .
Stayed 3 nights in Dec 2019
Response from Cathrine on 9 Jan 2020
Hej Søren. Tak fordi I besøgte os. Vi sætter stor pris på din feedback. Er ked af at vi ikke levede op til jeres forventninger. Vi håber I har lyst til at besøge os en anden gang. Med venlig hilsen Cathrine Knøss, Aalborg Comwell Hvide Hus

10/10 Excellent

Jesper

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Mie on 24 Nov 2019
Kære Jesper. Mange tak for din fine anmeldelse. Det er dejligt at se, at du har haft det godt hos os og vi håber på at kunne byde velkommen igen en anden gang. Rigtig god søndag. Med venlig hilsen Mie Olsen Receptionist Comwell Hvide Hus Aalborg

10/10 Excellent

Fredrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No 1 hotel in DK
As always above the rest. The staff at this great hotel is one of a kind.
Stayed 1 night in Oct 2019
Response from Mie on 7 Oct 2019
Dear Fredrik. Thank you very much for your kind words, we are happy to see that you have enjoyed you stay here. We really appreciate you took your time to give us feedback and wish you a great Monday. Best regards, Mie Olsen, receptionist

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Mie on 19 Sept 2019
Hello. Thank you very much for leaving a review. We are happy to see that you have had a nice time here at Comwell Hvid Hus Aalborg and we hope we can welcome you back at some point. Best regards, Mie Olsen, receptionist

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Mie on 15 Sept 2019
Hello. Thank you very much for your excellent rating, we really appreciate you took your time to review us. We are happy to see that you have had a nice time here at Hotel Hvide Hus Aalbrog and we hope to welcome you back at some point. Have a nice evening. Best regards, Mie Olsen, receptionist

10/10 Excellent

patricia

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views and service.
Amazing view. Great staff. Rooms are not the most high end, no minibar etc. Brilliant bed though and the food is good. I booked in high season and price was fair. For being aalborg def the best hotel :))
Stayed 2 nights in Sep 2019
Response from Mie on 10 Sept 2019
Hello. Thank you very much for your kind words. We are happy to see that you have had a nice stay with us and we hope we get the chance to welcome you back at some point. Have a lovely day. Best regards, Mie Olsen, receptionist.

8/10 Good

jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
det var et udmærket sted for kun en nat, skøn udsigt og dejlig morgenmad.
Stayed 1 night in Aug 2019