Ratings based on 12 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Canada

Excellent service and clean room

Posted 12-Sep-2014
Pros: Good and courteous service. Clean and nice.
Cons: Food quantity for dinner. English language would be helpful for tourism businesses.
Location: It's is a resort setting within walking distance of attractions. A one day stay is enough.
Greeted with great service. Room is clean and comfortable. Private onsen in room was running cold in the morning of check-out. Dinner in room was professionally served and enjoyable. Dinner spread was considered decent for that price range - C$800 Buffet breakfast was good with Japanese and Western choices. Good to eat.
5 out of 5
Recommended
for Couples
by Ashley Wongfrom Hong Kong

good service, big room & wonderful food.

Posted 10-Sep-2014 on Hotels.com
The service is great. All staffs are friendly & helpful. Dinner is wonderful with lots of food. We recommend this hotel & surely choose same hotel for our next stay.
5 out of 5
Recommended
by KANG JI HOONfrom KOREA

북해도 최고의 료칸

Posted 22-Aug-2014 on Hotels.com
도착해서 발렛파킹부터 직접 룸까지 안내해주는 등 다양한 서비스를 제공받아 좋았습니다. 그리고 최고로 제공되는 석식과 조식은 가족들 모두 만족감을 가지게 되었습니다. 비용이 비싸 우려했지만 미리 호텔닷컴으로 예약해서 부담감도 덜했네요 ^^
5 out of 5
Recommended
by KAnGfrom SEOUL

완벽한 서비스의 호텔

Posted 19-Aug-2014 on Hotels.com
직원들도 모두 친절하시고, 장장 2시간에 걸친 정식 코스는 일품입니다. 특히 유황온천은 한번하고도 피부가 깨끗해졌네요... 적극 추천합니다.
5 out of 5
Recommended
for Families
by 이경훈from 대한민국, 서울

세심한 서비스

Posted 10-Aug-2014 on Hotels.com
맞이해 주실때부터 떠날때까지 세심하게 모든것을 챙겨주셔서 정말 편안한 여행이 되었습니다. 음식은 신선하고 정갈하였고 그 구성이나 맛도 훌륭하였습니다. 온천과 함께 일본 여행의 진수를 확인하고 싶으신 분들께 추천 드립니다.
5 out of 5
Recommended
by legofrom seoul

마음을 다하는 서비스

Posted 30-Jun-2014 on Hotels.com
결코 저렴하지 않았지만, 지불한 값 이상을 했다고 느껴졌던 휴가. 프론트에서는 영어가 통했고, 식사를 서비스해주시는 분들은 영어가 거의 통하지 않았지만, 어떻게 해서든지 원하는 바를 찾아주려는 최선을 다하는 서비스가 마음을 움직였다. 다시 노보리베츠를 찾는다면 꼭 다시 묵고 싶은 료칸~:)
4 out of 5
Recommended
for Everyone
by jasminefrom singapore

Definitely go back again.

Posted 23-Jun-2014
Pros: The room, meals and services
The staffs are very friendly and helpful in their limited spoken English. Both dinner and breakfast are very sumptuous and so much that we feel like our stomach were bursting. Room was very clean and just nice for 4 of us.
5 out of 5
Recommended
for Spa
by Wong ykfrom Hong Kong

good memory

Posted 02-Jan-2014 on Hotels.com
It is a place for relaxing.
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 01-Jan-2014 on Hotels.com
5 out of 5
Recommended
for Couples
by KAKLOIfrom HONGKONG

服務一流

Posted 27-Dec-2013 on Hotels.com
入住獨立溫泉, 超正. 唯獨床鋪比較不習慣, 服務一流.