Bar (on property)

Reviews of Nikko Park Lodge Tobu Station

2 out of 5
Nikko Park Lodge Tobu Station
11-6 Matsubara, Nikko, Tochigi-ken

Reviews

7.4

Good

Rating 10 - Excellent. 65 out of 259 reviews" "
Rating 8 - Good. 88 out of 259 reviews" "
Rating 6 - Okay. 65 out of 259 reviews" "
Rating 4 - Poor. 25 out of 259 reviews" "
Rating 2 - Terrible. 16 out of 259 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2024

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property doesn’t have all the bells and whistles, but the cost to stay is extremely affordable. Location is great if coming in by train as its only a couple minutes from the station.
Stayed 5 nights in Dec 2023

10/10 Excellent

Revolut

Travelled with family
Stayed 1 night in Jul 2023
Response from Suzuki/Manager on 19 Jul 2023
Thaank yoou for staying with uss

10/10 Excellent

Robert

Stayed 1 night in Mar 2023

4/10 Poor

Valerie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location is excellent, but the room needs attention. The bathroom knob was falling out, the doors squeaks. The staff was friendly.
Stayed 1 night in Nov 2022

10/10 Excellent

Josephine

Travelled with family
Liked: Staff & service, room comfort
Great location with a nice vibe
Outside looks a bit grey but the room was nice and we had a comfortable stay It is in a great location Helpful and friendly staff
Stayed 1 night in Nov 2022

2/10 Terrible

Benjamin

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Good: clean, location Bad: no service attendant - need to call and wait for them to show up, wifi didn’t work, hot water didn’t work, heat kind of worked, interior is unbelievably ugly Ugly: the building is sketch and feels like you’re going to get murdered
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020
Response from Suzuki/Manager on 1 Jan 2021
Thank you for staying with us, Happy New Year! Kind Regards from Nikko Suzuki Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Best Regards/ Suzuki on 14 Nov 2019
Thank you so much for staying with us, also for perfect rating.

6/10 Okay

Nono, Lyon

Liked: Staff & service, amenities
Disliked: Cleanliness
Great location face to Tobu Station. Not clean enough for me.
Stayed 1 night in Nov 2019
Response from Best Regards/Suzuki on 14 Nov 2019
Thank you so much for staying with us, we will make sure our cleaner make more clean very sorry.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the only good thing about this hotel. It is right opposite the Toby Nikko Railway. The room size is also big compared to the other hotels in Japan. But the room is not clean. We stayed for 2 nights in a double room and we came to the room around 3 pm after sightseeing and the room was not cleaned.
Stayed 2 nights in Nov 2019
Response from Best Regards on 11 Nov 2019
First all, were very very sorry for not cleaning your room, we will figure out, why our room cleaners didn't clean the room, hoping for kind consideration. Kind Regards from Nikko Suzuki Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Suzuki on 28 Oct 2019
Thank you so much for staying with us, also for perfect rating enjoy the rest of your journey!

10/10 Excellent

Milly, Eureka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay shortly. It's literally 3 minute walk from the train station. They responded wiickly when I was checking in late and unsure of what to do.
Stayed 2 nights in Aug 2019
Response from Suzuki on 20 Aug 2019
Thank you so much for staying with us, have a nice day thank you. Best Regards Suzuki Manager

8/10 Good

Uzzal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Solo Traveler not for Family.
This Hotel is very close to Tobu-Nikko Station and Tourist Bus stoppage. Hotel is okay for solo traveler not okay for family cause all shared like (room (24 bunker on single room), bathroom, washroom). For Couple they provide King size bed bunker only. I paid 6000 yen for single bunker on a off day seems little bit expensive. Otherwise Room , washroom and beds are clean.
Stayed 1 night in Aug 2019
Response from Best Regards/Suzuki/Manager on 16 Aug 2019
Thank you so much for staying with us, also for high rating have a great journey thank you. The space you stayed is mix deluxe dormitory which is has Double bed good for couples and singles, very sorry not to reach your expectations thank you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Suzuki on 26 Jun 2019
Thank you so much for perfect rating also for staying with us.

6/10 Okay

Verified traveller

convenient
near tobu nikko station
Stayed 1 night in Jun 2019
Response from Suzuki on 26 Jun 2019
Thank you so much for staying with us also very sorry for late response. Best Regards Manager

6/10 Okay

Verified traveller

convenient
near to tobu nikko station
Stayed 2 nights in Jun 2019
Response from Suzuki on 26 Jun 2019
Very sorry for late response thank you for the rating

6/10 Okay

Yeoh

Liked: Cleanliness
Stayed 2 nights in May 2019
Response from Suzuki on 7 Jun 2019
Thank you so much for staying with us cheers!

6/10 Okay

Gerald

Liked: Room comfort
Disliked: Cleanliness, staff & service
cheap and near station
waited 20min at the counter to check in, another 10min in front of the room, because the room had to be vacuum cleaned not clean, check in time is only from 3-6pm. bed was confortable
Stayed 1 night in May 2019
Response from Best Regards/Suzuki/Manager on 10 May 2019
Thank you so much for staying with us, also very sorry for waiting you so long have a great weekend cheers!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great location. I really thought the accommodations were exceptional. Maybe this isn't for everybody, but I'm happy to refer people and I'll stay here again.
Stayed 2 nights in Apr 2019
Response from Suzuki,Manger on 4 May 2019
We thank you so much for staying with us, also for perfect rating enjoy the rest of your journey cheers!

8/10 Good

Paulina

Liked: Cleanliness, staff & service, room comfort
A nice budget hotel in great location
A bit dated room, but the bed was very big and comfortable. A small kitchen unit might be useful if you plan to warm up some food. Bathroom was quite small and cold, as the A/C unit covered only the main room. The location is great - very close to Nikko stations and bus stops for shrines, Edo Wonderland and further (Kegon waterfall and mountain trips). Our host was very welcoming, breakfast was quite nice, but not particularly traditional Japanese.
Stayed 1 night in Mar 2019
Response from Suzuki,Manager on 4 May 2019
Thank you so much for staying with us, will try our best to make better have a great weekend thank you again.

8/10 Good

YvesYannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Suzuki, Manager on 12 Apr 2019
Thank you so much!

6/10 Okay

Stuart

Stayed 1 night in Mar 2019
Response from Suzuki, Manager on 12 Apr 2019
Thank you so much for staying with us cheers!

10/10 Excellent

Layla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, warm
Stayed 3 nights in Mar 2019
Response from Suzuki, Manager on 12 Apr 2019
Thank you so much cheers!

10/10 Excellent

Widanastri

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2019
Response from Best Regards,Suzuki on 24 Feb 2019
Thank you so much for staying with us cheers!

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019
Response from Best Regards,Suzuki on 4 Feb 2019
Thank you so much for staying with us cheers!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and helpful advice
Decor could use some work and the air conditioner was slightly loud, but it was clean and had all of the necessities. Owner/keeper was attentive and helpful in planning trip. Try to plan to be here for 4 days and take advantage of the Nikko Pass! Also, great location.
Stayed 2 nights in Jan 2019
Response from Best Regards,Suzuki Manager on 4 Feb 2019
Thank you so much for staying with us cheers

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Lefya, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to train and buses. We were satisfied with accomodation.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just opposite to Tobu station. Supermarket and FamilyMart is nearby where you can buy foods. Overall was a good experience.
Stayed 1 night in Oct 2018

10/10 Excellent

Sweet, Kuala Lumpur

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel close to Nikko station
The staff are helpful ,great location on cheap price
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room does not look like the picture. We booked a double room, but we got a different room. The bed was very uncomfortable, even has sound. The room is very old, the bedstead should be changed. Definitely no recommend to stay in this hostel, please choose the hotel around utsunomiya instead of nikko. Around 6am start to get very noise from the street, we will not able to sleep well. The hostel also was not cheap at all. We paid the cheaper price in another city, got the much better room. Consider more when you decide to stay here.
Stayed 2 nights in May 2018

8/10 Good

Beng, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food location.
Stayed 3 nights in May 2018

8/10 Good

Luis

Liked: Cleanliness
Cold hostel
Freezing hostel very close to the station. Staff was alright but not friendly. Not Japanese so that would explain it. It was too cold to showe but they did let me check-in earlier. Alright just to stay the night for the price.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Generally good, good location, small space
The location of the hotel is really good. Close to the railway station and bus stops. Shops and restaurants are on the same street. The room is tiny with limited space. Maybe it is the Japanese lifestyle.

8/10 Good

Narin

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2018

10/10 Excellent

Anusorn

Liked: Cleanliness, property conditions & facilities, room comfort
Not sure good or bad
So luckily, no one joined my mixed dorm on the day I stayed. However, I need staff more explain to me how to use the facility. Besides, it seems like heater in sleeping room was failed to function. Then I had no idea to call land lord for having it fixed
Stayed 1 night in Feb 2018

10/10 Excellent

Renoo, BKK, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressiveness
Nikko is a good place to relax. Kengon waterfall is so beautiful.
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is comfortable and the staff is nice. The location is so well that is only few minutes from the station.
Stayed 1 night in Aug 2017

6/10 Okay

Paul

Liked: Staff & service, room comfort
Neef some renovation
Some renovation would make the room more welcoming.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the Nikko Tobu station
Good location, big rooms which are well equipped.

4/10 Poor

Mel, Australia

Disliked: Room comfort
Centrally located however very basic accommodation
Centrally located however the heating didn't work

4/10 Poor

Paul, USA

Disliked: Cleanliness, staff & service, property conditions & facilities
Pictures were misleading
The photo showed a double bed and a twin bed both on the ground. What I got was a steel framed bunk bed. The carpets were dirty and stained, the television was broken, and the heater made a constant noise. The bed, however, was incredibly comfortable. Overall not worth the price at all.

8/10 Good

Jennifer, Kuala Lumpur

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hostel Opposite Tovu-Nikko Station
Hostel with nice location. Just 1 minutes walk from Tobu-Nikko Train Station and 3 minutes walk to Hypermarket. Public transport is accessible. However, have waited long time at Reception for check in.

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location.
I enjoyed my stay. The gentlemen waited for us until we arrived way past closing hours. The rooms were clean and the breakfast was great. Overall, I would recommend this place for people traveling with friends or solo.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Choose the room with bathroom
I was stayed in their room with bathroom when I visit Nikko last time. The experience was fantastic. However, this time I was staying in the room with shared bathroom. The experience was totally difference. The air-condition doesn't able to keep the room warm. I have to stay on the bed with heating blanket to keep myself warm. You are not only sharing the bathroom with another room. You are also sharing the fridge and electronic kettle.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
For low cost hostel and Easy to travel.
For low cost hostel and Easy to travel. in location near train and bus station and all around restaurant.

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money
It was pretty decent, though the bed can be abit thin.