Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
3.9 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Bangkok

Posted 21-Apr-2015
โรงแรมมีออนเซ็นให้บริการสะดวก สะอาด อุปกรณ์ครบ อาหารบริการเป็นบุฟเฟต์สไตส์ญี่ปุ่น อร่อย สะอาดมีความหลากหลาย
2 out of 5
by A verified travellerfrom usa

If you're not from Japan, forget it

Posted 25-Dec-2014
Checking in was horrible. The overall idea first looks nice. The hostess ( in kimono ) first starts explaining what is what. SHE can speak almost NO English and my Japanese is very limited and she knows it. Nevertheless she whips through her spiel knowing full well we can't follow her. (SHE just wants to get it over with and not very politely either, but knowing we were foreign she could care less) if we were Japanese I'm sure she would have been a whole lot more polite. Dinner. ..the spread looks WOW but when you taste the sashimi, sushi, shrimp tempura, & meats it's LOW budget and tastes really bland. The desserts were good. Facilities including room were clean and comfortable. But for the price, you could get a lot more elsewhere. This place has the name, but I'll bet very few returning guests (including Japanese)
Comment from Hotel Management
18-Mar-2015 by yoshinari, Hotel Management
Thank you stay at the hotel. It offers a guidance paper in English. Use the guidance paper, it should have been a clear explanation to you. We will continue to work towards a good service. Thanks you.
4 out of 5
Recommended
for Couples
by Marcusfrom Tokyo

Very well maintained onsen hotel

Posted 24-Nov-2014 on Hotels.com
Refurbished and well designed rooms. Location not the most convenient but the rooms offers a nice view. Great private hotsprings baths. Breakfast and dinner was buffet but of great quality.
Comment from Hotel Management
22-Mar-2015 by yoshinari, Hotel Management
Thank you stay at the hotel. Dinner buffet, Japanese, Western, Chinese, etc., there are 70 types of prepared. I think happy seemed satisfied with your meal. When to travel to Japan of hot springs, also please come to our hotel. Thanks you.
5 out of 5
Recommended
by A verified traveller

Posted 04-May-2014 on Hotels.com
Comment from Hotel Management
16-Apr-2015 by yoshinari, Hotel Management
Thank you stay at the hotel. When to travel to Japan of hot springs, also please come to our hotel. Thanks you.
5 out of 5
Recommended
by A verified traveller

晚餐很豐富

Posted 24-Feb-2014 on Hotels.com
下次去日光還是會想住 晚餐buffet很豐富
Comment from Hotel Management
22-Mar-2015 by yoshinari, Hotel Management
感謝您入住酒店。 通過準備可口的美食,我們都在等著你的到來。謝謝大家!
4 out of 5
Recommended
by Francofrom HONGKONG

Posted 14-Jan-2014 on Hotels.com
Comment from Hotel Management
16-Apr-2015 by yoshinari, Hotel Management
Thank you stay at the hotel. When to travel to Japan of hot springs, also please come to our hotel. Thanks you.
5 out of 5
Recommended
for Business Travellers
by fridafrom mexico

muy agradable

Posted 10-Aug-2013 on Hotels.com
El hotel es caro pero valio la pena ademas te dan desayuno y cena o por lo menos en verano
Comment from Hotel Management
23-Mar-2015 by yoshinari, Hotel Management
Gracias te alojas en el hotel. Mediante la preparación de una deliciosa cocina, estamos esperando a que venga. Gracias a todos!