"The hotel is in a great location near the beach, old town and transport links. Rooms are of a good size and recently modernised. We did not like the late hotel check in time if 4.00pm although we pointed out that on our booking with you us was 3.00pm. Would rather an earlier check in and check out. We stayed in this hotel last year and the breakfast room was on a higher level overlooking the park. It was a nice seating area outside of breakfast time and now the breakfast room is on the ground floor in the reception area with no other areas for guests to interact. Staff very friendly and helpful just facilities a little lacking."
"Breakfast was a buffet, which we have had in many hotels. However, the staff here didn't think it was necessary to remove dirty dishes from our table during our meal. It seemed to be our job to stack up the dishes to make room for the next course in our breakfast.
I've never seen that before in a 4 star hotel.
Staff did a haphazard job of cleaning the room, too. They ignored glasses and cups that we had used and didn't fill dispensers in the shower."
"The room and bed were pretty good and close to terminal 1 but that was about it. There was no towels in room. Nophone to call reception. So I went down and they promised to get me towels before I got back from my meeting but still no towels. Had to go down again. This time they just gave me them up take up!
WiFi so poor it’s unusable and really bad reception of data too. When I checked in the past said I put in room number and my name for WiFi. I tried every combination and didn’t work. Had to go to reception where the colleague said irs just first three letters of name only! All together frustrating and wouldn’t stay there again. It’s cheap yes but deservedly so."