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Reviews of Wyndham Garden Niagara Falls Fallsview

3 out of 5
Wyndham Garden Niagara Falls Fallsview
6141 Fallsview Blvd, Niagara Falls, ON

Reviews

8.0

Very good

Rating 10 - Excellent. 561 out of 1336 reviews" "
Rating 8 - Good. 424 out of 1336 reviews" "
Rating 6 - Okay. 182 out of 1336 reviews" "
Rating 4 - Poor. 86 out of 1336 reviews" "
Rating 2 - Terrible. 83 out of 1336 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jinky

Stayed 1 night in Feb 2024

6/10 Okay

Gurbux

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is closed to the public but they moved us to their other Hotel 2 blocks away across from Fallsview, which was an upgrade!
Stayed 1 night in Jan 2024
Response from Front Desk on 4 Feb 2024
Greetings, Thank you for taking the time to rate your recent experience.We appreciate your feedback and your review and we are happy to share it with our team. I'm sure they will appreciate the positive review! We hope to be able to welcome you back to Wyndham Garden next time you visit Niagara Falls!Thank you

10/10 Excellent

Nancy

Stayed 1 night in Jan 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 4 Feb 2024
Greetings, Thank you for taking the time to rate your recent experience.We appreciate your feedback and your review and we are happy to share it with our team. I'm sure they will appreciate the positive review! We hope to be able to welcome you back to Wyndham Garden next time you visit Niagara Falls!Thank you

10/10 Excellent

Robert, Briar Hill

Stayed 1 night in Dec 2023
Response from Front Desk on 5 Jan 2024
Greetings, Thank you for taking the time to rate your recent experience.We appreciate your feedback and your review and we are happy to share it with our team. I'm sure they will appreciate the positive review! We hope to be able to welcome you back to Wyndham Garden next time you visit Niagara Falls!Thank you,

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 5 Jan 2024
Greetings, Thank you for taking the time to rate your recent experience at Wyndham Garden Niagara Falls Fallsview. We appreciate your rating and apologize for the disappointing stay you experienced. We have shared your rating with our management as we are always looking for ways to improve our guests experience and ensure they have a wonderful stay with us here at Wyndham Garden. We hope that if your travels bring you back to Niagara Falls, you’ll give us another opportunity to welcome you back to our property and provide you the quality service you deserve.Thank you,

8/10 Good

khushwinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Front Desk on 5 Jan 2024
Greetings, Thank you for taking the time to rate your recent experience.We appreciate your feedback and your review and we are happy to share it with our team. I'm sure they will appreciate the positive review! We hope to be able to welcome you back to Wyndham Garden next time you visit Niagara Falls!Thank you,

8/10 Good

MICHAEL

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Floors full of refugees ! Very hard to feel safe in your hotel!
Stayed 1 night in Dec 2023
Response from Front Desk on 5 Jan 2024
Greetings, Thank you for taking the time to rate your recent experience at Wyndham Garden Niagara Falls Fallsview. We appreciate your rating and apologize for the disappointing stay you experienced. We have shared your rating with our management as we are always looking for ways to improve our guests experience and ensure they have a wonderful stay with us here at Wyndham Garden. We hope that if your travels bring you back to Niagara Falls, you’ll give us another opportunity to welcome you back to our property and provide you the quality service you deserve.Thank you,

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Front Desk on 5 Jan 2024
Greetings, Thank you for taking the time to rate your recent experience.We appreciate your feedback and your review and we are happy to share it with our team. I'm sure they will appreciate the positive review! We hope to be able to welcome you back to Wyndham Garden next time you visit Niagara Falls!Thank you,

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the concert and dining. Easy check-in and great parking.
Stayed 1 night in Dec 2023
Response from Front Desk on 5 Jan 2024
Greetings, Thank you for taking the time to rate your recent experience.We appreciate your feedback and your review and we are happy to share it with our team. I'm sure they will appreciate the positive review! We hope to be able to welcome you back to Wyndham Garden next time you visit Niagara Falls!Thank you,

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for olg stage
Stayed 1 night in Dec 2023
Response from Front Desk on 5 Jan 2024
Greetings, Thank you for taking the time to rate your recent experience.We appreciate your feedback and your review and we are happy to share it with our team. I'm sure they will appreciate the positive review! We hope to be able to welcome you back to Wyndham Garden next time you visit Niagara Falls!Thank you,

10/10 Excellent

LARRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet
Stayed 1 night in Dec 2023
Response from Front Desk on 5 Jan 2024
Greetings, Thank you for taking the time to rate your recent experience.We appreciate your feedback and your review and we are happy to share it with our team. I'm sure they will appreciate the positive review! We hope to be able to welcome you back to Wyndham Garden next time you visit Niagara Falls!Thank you,

10/10 Excellent

Elio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good location, great service.
Stayed 1 night in Nov 2023
Response from Front Desk Management on 28 Nov 2023
Greetings from Wyndham Garden,Thank you for taking the time to review our hotel, Wyndham Garden Niagara Falls Fallsview, and share the highlights from your recent visit. It is always a pleasure to receive positive feedback and we look forward to sharing your comments with our team. We hope for an opportunity to welcome you again soon!Thank you,

8/10 Good

Liza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vans thank you for helping us. You are awesome!
Stayed 1 night in Nov 2023
Response from Front Desk Management on 27 Nov 2023
Greetings from Wyndham Garden,Thank you for taking the time to review our hotel, Wyndham Garden Niagara Falls Fallsview, and share the highlights from your recent visit. It is always a pleasure to receive positive feedback and we look forward to sharing your comments with our team. We hope for an opportunity to welcome you again soon!Thank you,

10/10 Excellent

Maureen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only issue we had was the time it took to check in. Had to stand in line for about 20 minutes before we got to check in.
Stayed 1 night in Nov 2023
Response from Front Desk Management on 19 Nov 2023
Greetings from Wyndham Garden,Thank you for your review. We're happy to hear you were pleased with the hotel. We appreciate your feedback, and look forward to your return to our hotel.Thank you,

6/10 Okay

Gary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to olg stage
Stayed 1 night in Nov 2023
Response from Front Desk Management on 19 Nov 2023
Greetings from Wyndham Garden,Thank you for taking the time to rate your recent experience at Wyndham Garden Niagara Falls Fallsview. We appreciate your rating and apologize for the disappointing stay you experienced. We have shared your rating with our team as we are always looking for ways to improve our guests experience. We hope to be able to welcome you back in the future.Thank you,

10/10 Excellent

Kathryn

Stayed 3 nights in Nov 2023
Response from Front Desk Management on 19 Nov 2023
Greetings from Wyndham Garden,Thank you for your review. We're happy to hear you were pleased with the hotel. We appreciate your feedback, and look forward to your return to our hotel.Thank you,

8/10 Good

david

Liked: Cleanliness, property conditions & facilities, room comfort
Good upgrade
Good stay but was transferred from the original booking to a sister property. But was an upgrade
Stayed 1 night in Nov 2023
Response from Front Desk Management on 17 Nov 2023
Greetings from Wyndham Garden,Thank you for your review. We're happy to hear you were pleased with the hotel. We appreciate your feedback, and look forward to your return to our hotel.Thank you,

6/10 Okay

Sara

Liked: Room comfort
Cleanliness was so-so, whirlpool was questionably dirty, stains on some carpets, and our toilet wasn't properly secured to the floor. The beds were clean and comfortable.
Stayed 1 night in Nov 2023
Response from Front Desk Management on 13 Nov 2023
Greetings from Wyndham Garden,We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback. Thank you,

10/10 Excellent

Shellie

Stayed 1 night in Nov 2023
Response from Front Desk on 5 Jan 2024
Greetings, Thank you for taking the time to rate your recent experience.We appreciate your feedback and your review and we are happy to share it with our team. I'm sure they will appreciate the positive review! We hope to be able to welcome you back to Wyndham Garden next time you visit Niagara Falls!Thank you,

10/10 Excellent

Thomas

Stayed 1 night in Nov 2023
Response from Front Desk on 1 Dec 2023
Greetings, Thank you for taking the time to rate your recent experience.We appreciate your feedback and your review and we are happy to share it with our team. I'm sure they will appreciate the positive review! We hope to be able to welcome you back to Wyndham Garden next time you visit Niagara Falls!Thank you,

6/10 Okay

Caitlyn

Stayed 1 night in Nov 2023
Response from Front Desk on 11 Nov 2023
Greetings, Thank you for taking the time to rate your recent experience.We appreciate your feedback and your review and we are happy to share it with our team. I'm sure they will appreciate the positive review! We hope to be able to welcome you back to Wyndham Garden next time you visit Niagara Falls!Thank you,

6/10 Okay

Adam

Stayed 1 night in Nov 2023
Response from Front Desk on 1 Dec 2023
Greetings, Thank you for taking the time to rate your recent experience.We appreciate your feedback and your review and we are happy to share it with our team. I'm sure they will appreciate the positive review! We hope to be able to welcome you back to Wyndham Garden next time you visit Niagara Falls!Thank you,

6/10 Okay

Colleen

Easy parking Dirty coffee maker
Stayed 2 nights in Nov 2023
Response from Front Desk Management on 5 Nov 2023
Greetings from Wyndham Garden,We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback. Thank you,

2/10 Terrible

Zorica, Etobicoke

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There is black mold in the bathtub that I will not be bathing on this trip. The dresser where the TV is has stains. The furniture is dirty. I was told that I was getting an upgrade by moving to the Four Points but that cannot possibly be true.
Stayed 1 night in Nov 2023
Response from Front Desk Management on 5 Nov 2023
Greetings from Wyndham Garden,Thank you for sharing your feedback on your recent stay with us. We appreciate your honest input and apologize for the issues you experienced with amenities and convenience. We will keep your comments in mind as we constantly look for new ways to improve our guests' experience, and we hope you will return to stay with us the next time you are in town. Thank you,

10/10 Excellent

Aleksander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant trip
Stayed 1 night in Oct 2023
Response from Front Desk Management on 25 Oct 2023
Greetings from Wyndham Garden,Thank you for your review. We're happy to hear you were pleased with the hotel. We appreciate your feedback, and look forward to your return to our hotel.Thank you,

10/10 Excellent

ALI

The bedroom was very spacious & clean. The staff are wonderful. Location was great & within walking distance to restaurants & casino. I would definitely recommend
Stayed 1 night in Oct 2023
Response from Front Desk on 24 Oct 2023
Greetings, Thank you for taking the time to rate your recent experience.We appreciate your feedback and your review and we are happy to share it with our team. I'm sure they will appreciate the positive review! We hope to be able to welcome you back to Wyndham Garden next time you visit Niagara Falls!Thank you

10/10 Excellent

Grant

Stayed 1 night in Oct 2023
Response from Front Desk Management on 25 Oct 2023
Greetings from Wyndham Garden,Thank you for your review. We're happy to hear you were pleased with the hotel. We appreciate your feedback, and look forward to your return to our hotel.Thank you,

2/10 Terrible

Gertrude

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property cancelled our prepaid reservations to accomodate another customer that wanted to exted their stay. We had 2 prepaid rooms booked, one room was for a honeymoon night. They wanted to transfer us to Ramada, which is a much less expensive hotel. We were able to finally relocate to another hotel. I will never book this hotel again. They did not offer any compensation or an apology.
Stayed 1 night in Oct 2023
Response from Front Desk on 19 Oct 2023
Greetings, Thank you for taking the time to write about your experience you had with Wyndham Garden. Please accept our sincere apologies for the inconveniences caused during your stay. Due to a circumstance out of the front desks control we were not able to accommodate you in the original room you booked, we did however try to accommodate you and your guests as best as we could. We do apologize if this did not meet your standards. We hope in the future you will give us another chance and book at Wyndham Garden so we can provide you with the quality service you deserve.Thank you,

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falls getaway
A short walk to everything. Hotel itself isn't bad but the building next door takes away from the area. Looks like a low-income apartment complex. There is no Fallsview from this hotel, so name should be changed. Overall, I would recommend for the price.
Stayed 4 nights in Sep 2023
Response from Front Desk Management on 17 Oct 2023
Greetings from Wyndham Garden,We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback. Thank you,

8/10 Good

Ivgeni

Stayed 1 night in Oct 2023
Response from Front Desk Management on 17 Oct 2023
Greetings from Wyndham Garden,We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback. Thank you,

2/10 Terrible

Cassandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Front Desk Management on 16 Oct 2023
Greetings from Wyndham Garden,Thank you for sharing your feedback on your recent stay with us. We appreciate your honest input and apologize for the issues you experienced with amenities and convenience. We will keep your comments in mind as we constantly look for new ways to improve our guests' experience, and we hope you will return to stay with us the next time you are in town. Thank you,

8/10 Good

Amanda

Stayed 1 night in Oct 2023
Response from Front Desk Management on 15 Oct 2023
Greetings from Wyndham Garden,Thank you for your review. We're happy to hear you were pleased with the hotel. We appreciate your feedback, and look forward to your return to our hotel.Thank you,

6/10 Okay

anoup

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were transferred to a ramada after booking this hotel. They made arrangements for me to have same room type. I thought because of transfer breakfast was included but it wasnt. I also took 2 creamers from the lobby coffee machine for my coffee in the room and was lectured that the creamers is for the lobby. 3 cent creamer. Wow. Guests are paying for room a few creamers is not a big deal.
Stayed 2 nights in Oct 2023
Response from Front Desk on 14 Oct 2023
Greetings, Thank you for taking the time to write about your experience you had with Wyndham Garden. Please accept our sincere apologies for the inconveniences caused during your stay. Due to a circumstance out of the front desks control we were not able to accommodate you in the original room you booked, we did however try to accommodate you and your guests as best as we could. We do apologize if this did not meet your standards. Unfortunately we do not offer complimentary breakfast for our guests as we do not have the supplies needed for continental breakfast and our sister property operates the same as us as well. We hope in the future you will give us another chance and book at Wyndham Garden so we can provide you with the quality service you deserve.Thank you,

10/10 Excellent

Barry

Stayed 1 night in Oct 2023
Response from Front Desk Management on 2 Nov 2023
Greetings from Wyndham Garden,Thank you for your review. We're happy to hear you were pleased with the hotel. We appreciate your feedback, and look forward to your return to our hotel.Thank you,

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable anywhere down the falls
Stayed 2 nights in Oct 2023
Response from Front Desk Management on 12 Oct 2023
Greetings from Wyndham Garden,Thank you for taking the time to review our hotel, Wyndham Garden Niagara Falls Fallsview, and share the highlights from your recent visit. It is always a pleasure to receive positive feedback and we look forward to sharing your comments with our team. We hope for an opportunity to welcome you again soon!Thank you,

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Ac in the room did not work. Shower leaked
Stayed 2 nights in Oct 2023
Response from Front Desk Management on 10 Oct 2023
Greetings from Wyndham Garden,Thank you for taking the time to rate your recent experience at Wyndham Garden Niagara Falls Fallsview. We appreciate your rating and apologize for the disappointing stay you experienced. We have shared your rating with our team as we are always looking for ways to improve our guests experience. We hope to be able to welcome you back in the future.Thank you,

8/10 Good

Marijana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place. Pleasant staff.
Stayed 1 night in Oct 2023
Response from Front Desk Management on 10 Oct 2023
Greetings from Wyndham Garden,Thank you for your review. We're happy to hear you were pleased with the hotel. We appreciate your feedback, and look forward to your return to our hotel.Thank you,

10/10 Excellent

Andy

Stayed 1 night in Oct 2023
Response from Front Desk Management on 10 Oct 2023
Greetings from Wyndham Garden,Thank you for your review. We're happy to hear you were pleased with the hotel. We appreciate your feedback, and look forward to your return to our hotel.Thank you,

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was smelly, and everything not in good condition.
Stayed 1 night in Oct 2023
Response from Front Desk Management on 9 Oct 2023
Greetings from Wyndham Garden,We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback. Thank you,

10/10 Excellent

gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and well kept
Stayed 1 night in Oct 2023
Response from Front Desk Management on 8 Oct 2023
Greetings from Wyndham Garden,Thank you for your review. We're happy to hear you were pleased with the hotel. We appreciate your feedback, and look forward to your return to our hotel.Thank you,

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to OLG stage which is what we needed. Easy parking and walking distance to casino.
Stayed 1 night in Oct 2023
Response from Front Desk Management on 6 Oct 2023
Greetings from Wyndham Garden,Thank you for your review. We're happy to hear you were pleased with the hotel. We appreciate your feedback, and look forward to your return to our hotel.Thank you,

10/10 Excellent

Tracy

Stayed 1 night in Oct 2023
Response from Front Desk Management on 26 Oct 2023
Greetings from Wyndham Garden,Thank you for your review. We're happy to hear you were pleased with the hotel. We appreciate your feedback, and look forward to your return to our hotel.Thank you,

10/10 Excellent

Harinder

Stayed 1 night in Oct 2023
Response from Front Desk Management on 26 Oct 2023
Greetings from Wyndham Garden,Thank you for your review. We're happy to hear you were pleased with the hotel. We appreciate your feedback, and look forward to your return to our hotel.Thank you,

10/10 Excellent

Rosy

Liked: Amenities
Great place to stay. Clean. Safe. Convenient.
Stayed 1 night in Oct 2023
Response from Front Desk on 5 Oct 2023
Greetings, Thank you for taking the time to rate your recent experience.We appreciate your feedback and your review and we are happy to share it with our team. I'm sure they will appreciate the positive review! We hope to be able to welcome you back to Wyndham Garden next time you visit Niagara Falls!

10/10 Excellent

Harkanwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2023
Response from Front Desk on 2 Oct 2023
Greetings, Thank you for taking the time to rate your recent experience.We appreciate your feedback and your review and we are happy to share it with our team. I'm sure they will appreciate the positive review! We hope to be able to welcome you back to Wyndham Garden next time you visit Niagara Falls!Thank you,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Front Desk on 2 Oct 2023
Greetings, Thank you for taking the time to rate your recent experience.We appreciate your feedback and your review and we are happy to share it with our team. I'm sure they will appreciate the positive review! We hope to be able to welcome you back to Wyndham Garden next time you visit Niagara Falls!Thank you,

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Oct 2023
Response from Front Desk on 2 Oct 2023
Greetings, Thank you for taking the time to rate your recent experience.We appreciate your feedback and your review and we are happy to share it with our team. I'm sure they will appreciate the positive review! We hope to be able to welcome you back to Wyndham Garden next time you visit Niagara Falls!Thank you

10/10 Excellent

Robert

Stayed 1 night in Oct 2023
Response from Front Desk on 22 Oct 2023
Greetings, Thank you for taking the time to rate your recent experience.We appreciate your feedback and your review and we are happy to share it with our team. I'm sure they will appreciate the positive review! We hope to be able to welcome you back to Wyndham Garden next time you visit Niagara Falls!Thank you,