Superior Suite, 1 King Bed, Non Smoking, Fireplace | Premium bedding, in-room safe, desk, blackout curtains

Reviews of Howard Johnson Plaza by Wyndham by the Falls Niagara Falls

3.5 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 1410 out of 3235 reviews" "
Rating 8 - Good. 1087 out of 3235 reviews" "
Rating 6 - Okay. 422 out of 3235 reviews" "
Rating 4 - Poor. 157 out of 3235 reviews" "
Rating 2 - Terrible. 159 out of 3235 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and friendly ! Rooms were very clean and comfortable! Great walking distance to all the attractions .
Stayed 2 nights in Mar 2024

6/10 Okay

Cassie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the underground parking.
Stayed 4 nights in Mar 2024

8/10 Good

dan, Kitchener

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 26 Mar 2024
Thank you, Dan for sharing your recent experience with us at the Howard Johnson Plaza by Wyndham. We're happy you enjoyed your stay and found comfort in our accommodations. We look forward to welcoming you back.

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff great amenities and walking distance from Clifton hill
Stayed 1 night in Mar 2024

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I love the hotel it’s close to everything and the large chair in front is such a great photo op
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 25 Mar 2024
"We're pleased you found our hotel's location to your liking. Our goal is to offer convenience and comfort to all our guests. We appreciate you sharing about your recent experience with us at the Howard Johnson Plaza by Wyndham. Thank you for being our guest.

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t get my deposit over a hair on a desk
Stayed 1 night in Mar 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed how close the hotel was to all the attractions
Stayed 1 night in Mar 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a great stay
Stayed 2 nights in Mar 2024
Response from Front Desk Supervisor on 23 Mar 2024
Thank you for choosing to be our guest here at the Howard Johnson Plaza by Wyndham. We appreciate your comment and rating and look forward to the opportunity to serve you again.Best Regards

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 23 Mar 2024
We take all comments and ratings seriously because your stay is important to us. We are here to work for you. It's unknown as to why this rating was applied. Please feel free to contact at anytime to share on how we can serve you better.Best Regards

8/10 Good

Sabrina

Travelled with family
Liked: Property conditions & facilities
It was a really nice stay. The pool was just a little bit too too busy, but that was because of March break other than that no complaints. Good location was a little bit noisy at night.
Stayed 2 nights in Mar 2024
Response from Front Desk Supervisor on 23 Mar 2024
"Thank you for acknowledging the convenience of our location. We understand the concern regarding noise and are exploring solutions to minimize it. We appreciate your feedback and look forward to welcoming you back in the near future.

8/10 Good

Kaylin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 23 Mar 2024
Thank you Kaylin for choosing to be our guest here at the Howard Johnson Plaza by Wyndham. We appreciate your rating and look forward to the opportunity to serve you again.Best Regards

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 22 Mar 2024
Thank you Mike for this wonderful review. We're happy to have provided you with accommodations that more than met your expectations. We look forward to welcoming you back to the Howard Johnson Plaza by Wyndham.

8/10 Good

Chantelle

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Front Desk Supervisor on 23 Mar 2024
Thank you for choosing to be our guest here at the Howard Johnson Plaza by Wyndham. We appreciate your rating and look forward to the opportunity to serve you again.Best Regards

8/10 Good

Joey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was good nice place. wife didn't care for a manager yelling at workers Sunday am when she was relaxing in the lobby reading a book
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 22 Mar 2024
We appreciate your feed back, Joey. It's great to hear you enjoyed the hotel. We are looking into the issue that took place and hope to make your next experience an even better one. Best regards

10/10 Excellent

LEIMING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 22 Mar 2024
Thank you for sharing this excellent rating of your recent stay with us. It's wonderful you enjoyed your accommodation and that our location served you well during your stay.Thank you for choosing the Howard Johnson Plaza by Wyndham.

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I didn’t like was children under 16 in hot tub and parents not supervising their children as well as children playing ball hockey in hallways until 1am in the morning. Otherwise a very nice hotel.
Stayed 2 nights in Mar 2024

8/10 Good

JANET

Liked: Cleanliness, staff & service, property conditions & facilities
The reason why I gave 4, is because I have to go downstairs and ask for my sheets and towels to be changed after two night, and then the staff gave my daughter the sheets and towels for her to go and change it ! I was very mad at the staff and request to speak to her supervisor, then she send one male staff to come and change our sheets, with no pillowcase. I never had such a bad experience.
Stayed 3 nights in Mar 2024

8/10 Good

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location but there was a strong scent of smoke in the hallways in the evenings
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 24 Mar 2024
We appreciate your feedback on your recent stay, Scott. Great to hear you enjoyed the convenience of staying at our location and all that entitles. We've addressed the issue of the scent in the hallways as mentioned, and hope to provide an even better experience on your next visit!Thank you for being our guest.

4/10 Poor

Christine

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately we were disappointed. The only reason we booked this property is because of the location and we wanted a jacuzzi in the room. The room and hallways were very outdated and old. The staff at front desk are only doing their job minimally without opening conversation or interaction with guests. The parking was too crowded, we had to drive around the property to find a place to park. For the price it's very old property and I wouldn't come again. The price is high
Stayed 1 night in Mar 2024

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and rooms were very clean. The staff was very welcoming and friendly.
Stayed 2 nights in Mar 2024
Response from Front Desk Supervisor on 20 Mar 2024
Thank you for the great review. We're happy you enjoyed your stay and found comfort in our accommodations.We look forward to welcoming you back at the Howard Johnson Plaza by Wyndham.

10/10 Excellent

Anu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checkin was quick & the staff were friendly. The hotel is in walking distance to all of the attractions. Its a short walk to Clifton hill, Faĺlsview. Casino & to the falls.
Stayed 1 night in Mar 2024

8/10 Good

Victoria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We liked how quiet it was there and the pool/hot tub and how easy it was to walk to Clifton hill. We however did not like how the black out curtains didn’t cover the full window and we got a fair bit of street lights shinning in our room as well as the lack of warmth to the blankets.
Stayed 6 nights in Mar 2024

8/10 Good

zsolt

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Front Desk Supervisor on 24 Mar 2024
Thank you for taking the time to share a rating of your recent stay at the Howard Johnson Plaza by Wyndham. All reviews are taken seriously as they help us to provide the best possible service for our guests. We're happy you have found comfort in our accommodations.

10/10 Excellent

RJ

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s more convenient everything it’s close from the hotel.
Stayed 1 night in Mar 2024

8/10 Good

Karen

Liked: Amenities
Located near Clifton hill
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Amenities
All good
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 22 Mar 2024
Thank you for sharing a rating of your recent stay with us Michael. We're thrilled you enjoyed your stay at the Howard Johnson Plaza by Wyndham, and look forward to welcome you back.

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff, everything is in walking distance
Stayed 2 nights in Mar 2024

10/10 Excellent

Nomer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 24 Mar 2024
Thank you for choosing the Howard Johnson Plaza by Wyndham for your getaway. We're happy you found comfort in our accommodations and we look forward to welcoming you back.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 22 Mar 2024
We're happy to have provided you with a positive experience Emily. Thank you for sharing your rating of your recent stay with us, and for being our guest at the Howard Johnson Plaza by Wyndham.

8/10 Good

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and a great location
Stayed 1 night in Mar 2024

10/10 Excellent

Florence

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel for 2 nights. My girls loves the pool. Room are clean and safe… great staff… very convenient for everything.
Stayed 2 nights in Mar 2024

4/10 Poor

marta

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
This was our second and last stay. We arrived early, usually are able to check in and drop off our things. This time we were not allowed. The hotel is out of date, the rooms an odd miss match of furniture and esthetics. The beds were incredibly hard, the pillows stiff and too ridged to get comfortable on. The wifi didn’t work and when it did it was extremely weak and slow. I also found the rooms smelled wet like mildew.
Stayed 1 night in Mar 2024

10/10 Excellent

William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and efficient check-in. Comfortable room
Stayed 1 night in Mar 2024

6/10 Okay

James

Travelled with family
Liked: Staff & service
Convenient location to Clifton Hill. Lots of dining in area.
Stayed 3 nights in Mar 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and walking distance to all the attractions.
Stayed 3 nights in Mar 2024

8/10 Good

Nitish

Stayed 1 night in Mar 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, amazing room, we had the room with a Jacuzzi in it and a mirror on top of the bed, me and my hubby had an amazing weekend
Stayed 1 night in Jan 2024

8/10 Good

Amiel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean i like here to stay again
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 24 Mar 2024
Thank you, Ariel for the review. We're happy to hear you enjoyed our accommodations and we look forward to welcoming you back.

6/10 Okay

Chantal

Travelled with family and small children
Liked: Cleanliness
Room was spacious and clean. But did not like that no longer offer house keeping for stays two nights or less. Also , no breakfast offered & if there was no one informed me of it. I also do not agree with having to pay parking on site should be included in the room ! Pool area was not very clean and pool is very small the amount of chemicals in pool will burn your eyes just from sitting in pool area
Stayed 2 nights in Mar 2024

10/10 Excellent

Malvin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are great. Room have a great atmosphere. Quiet sorrounding during stay. Great amenities nearby. Parking a bit hard to find a spot. Overall, great place to stay. For sure, we'll be going back next time.
Stayed 1 night in Mar 2024

10/10 Excellent

gauri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good excellent
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 12 Mar 2024
We're thrilled you enjoyed your stay, and found comfort in our accommodations. Thank you for sharing a comment and rating. We look forward to welcoming you back in the future.

10/10 Excellent

Desiree

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with our children. Pool and hot tub were a hit, loved that they supplied pool towels. Rooms were clean and heat/air worked great. Would stay again
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 12 Mar 2024
Thank you for choosing the Howard Johnson Plaza by Wyndham for your family getaway. It's great to hear you enjoyed some family pool time and found comfort in our accommodations. We look forward to serving you in the future.Best Regards

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Staff very helpful.
Stayed 2 nights in Mar 2024
Response from Front Desk Supervisor on 24 Mar 2024
Heather, your feed back on the comforts of our accommodations and your compliments on our staff's service are greatly appreciated. We want to thank you for sharing your experience and for being our guest at the Howard Johnson Plaza by Wyndham.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, quiet and close to attractions.
Stayed 2 nights in Mar 2024
Response from Front Desk Supervisor on 24 Mar 2024
"We're pleased you found our hotel's location to your liking. Our goal is to offer convenience and comfort to all our guests. Thank you for taking the time to share your recent experience and for choosing the Howard Johnson Plaza by Wyndham for your getaway.

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great price and location
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 22 Mar 2024
Thank you for sharing of your recent experience with us at the Howard Johnson Plaza by Wyndham. We appreciate your comment regarding the value and convenience of your stay. We're happy to have provided you with pleasing accommodation I look forward to welcome you back.

10/10 Excellent

Kim chuen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the room is clean and the nearby attractions are easily assessable. I like the hot tub.
Stayed 2 nights in Mar 2024
Response from Front Desk Supervisor on 22 Mar 2024
Thank you for taking the time to share of your positive experience with us. We appreciate your feedback and we look forward to welcoming you back to the Howard Johnson Plaza by Wyndham.