DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls (Niagara Falls, United States of America)

Rooms & Rates

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Room type

Deluxe two queen river view


		2 queen Sweet Dreams® by DoubleTree beds. Down blanket. Panoramic view of upper Niagara River. Floors 5–15. 36 square meters (387 square feet). Complimentary high-speed Internet access. Plasma TV. HBO. Pay on-demand movies. 2 multi-line phones with voice mail. Compact refrigerator. Coffeemaker. Nonsmoking.

Deluxe King Jetted Tub US Fallsview


		1 king Sweet Dreams® by DoubleTree bed. Down blanket. Sitting area with sofa bed, desk. Panoramic view of the American Falls. Floors 18–19. 36 square meters (387 square feet). 2-person jetted tub, separate shower stall. Complimentary high-speed Internet access. Plasma TV. HBO. Pay on-demand movies. Compact refrigerator. Coffeemaker. 2 multi-line phones with voicemail. Jetted tub. Nonsmoking.

Deluxe 2 Queen US Fallsview Non-Smoking


		2 queen Sweet Dreams® by Doubletree beds. Down blanket. Panoramic view of the American Falls. Located on Floor 16 and above. 36 square meters (390 square feet). Plasma TV. HBO. Pay on-demand movies. Complimentary high-speed Internet access. 2 multi-line phones with voice mail. Coffeemaker. Compact refrigerator. Hair dryer. Iron/ironing boards. Nonsmoking.

Riverview 2 Rm Suite 1 King NoSmkg


		1 king Sweet Dreams® by DoubleTree bed. Down blanket. Separate sitting room with sofa bed. Panoramic view of upper Niagara River. Floors 5–15. Complimentary high-speed Internet access. Plasma TV. HBO. Pay on-demand movies. 2 TVs. 2 multi-line phones with voice mail. Refrigerator. Coffeemaker. Nonsmoking.

King Jetted Tub US Fallsview Smoking


		1 king Sweet Dreams® by DoubleTree bed. Down blanket. Sitting area with sofa bed, desk. Panoramic view of the American Falls. Floors 18–19. 36 square meters (387 square feet). 2-person jetted tub, separate shower stall. Complimentary high-speed Internet access. Plasma TV. HBO. Pay on-demand movies. Compact refrigeraotor. Coffeemaker. 2 multi-line phones with voice mail. Jetted tub. Smoking permitted.

2 Queen Riverview Smoking


		2 queen Sweet Dreams® by Doubletree beds. Down blanket. Panoramic view of the upper Niagara River. Located on floor 7. 36 square meters (390 square feet). Complimentary high-speed Internet access. Plasma TV. Pay on-demand movies. HBO. 2 multi-line phones with voice mail. Compact refrigerator. Coffeemaker. Smoking permitted.

Deluxe 2 Queen Low Floor Non-Smoking


		2 queen Sweet Dreams® by Doubletree beds. Down blanket. Located on floors 3-4. 36 square meters (387 square feet). Compact refrigerator. Coffeemaker. Complimentary high-speed Internet access. Plasma TV. HBO. Pay on-demand movies. 2 multi-line phones with voice mail. Nonsmoking.

Jr Presidential 2 Queen Suite Riverview


2 queen Sweet Dreams® by Doubletree beds. Down blanket. Panoramic view of the Upper Niagara River. Located on floors 5-15. Separate sitting room with sofa bed. Complimentary high-speed Internet access. Compact refrigerator. Coffeemaker. Plasma TVs. HBO. Pay on-demand movies. 2 multi-line phones with voice mail.

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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go

There are no room charges for children 18 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

Policies

Pets not allowed
Check-in time starts at 3:30 PM
Check-out time is 11 AM
American Express accepted
Diners Club accepted
Discover accepted
MasterCard accepted
Visa accepted
Early departure fee charged
Minimum check-in age is 21

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: CAD 12 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Special Check-In Instructions

Please note: A mandatory parking fee is charged to guests with cars.

Awards and Affiliations

A Green / Sustainable Property - Third Party Certified

This property participates in Green Key, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

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Accessibility Options

Accessible path of travel
Accessible bathroom
Handicapped parking

In-room accessibility
Accessibility equipment for the deaf
Braille or raised signage

Property Amenities

Swimming pool - indoor
Swimming pool - children's
Spa tub
Sauna
Full-service health spa
Massage - spa treatment room(s)
Health club
Room service (limited hours)
Bar/lounge
Self parking
Exhibit space
Multiple large conference rooms
Event catering
Multiple small meeting rooms
Ballroom(s)
Banquet facilities
Audio-visual equipment
Total number of rooms - 224
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Porter/bellhop
Number of floors - 18
Gift shops or newsstand
Shopping on site
Beauty services
Dry cleaning/laundry service
Laundry facilities
Arcade/game room
Fireplace in lobby
Air-conditioned public areas
Elevator/lift
Restaurant(s) in hotel 2

Number of restaurants - 2
Self parking (surcharge)
Wedding services
Express check-in
Room service
Business center
Rooftop terrace
Luggage storage
Parking limited (surcharge)
One meeting/conference room
ATM/banking
Babysitting or child care
Breakfast available (surcharge) full
Business services
Coffee shop or café
Complimentary newspapers in lobby
Express check-out
Fitness facilities
Number of spa tubs - 2
Wireless (high-speed) Internet access - complimentary
Wired (high-speed) Internet access - complimentary
Microwave in lobby
Parking (surcharge)
Patio
24-hour business center
Conference center
Year Built - 2005
Number of meeting/conference rooms - 11
Fax machine
Photocopy machines
Spa services on site
Suitable for children
Wheelchair accessible

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Rooms

This 18-story Doubletree Fallsview Resort & Spa by Hilton has 224 spacious guestrooms and suites. Views are of Niagara Falls, the upper Niagara River, or the city. All feature the Sweet Dreams® by Doubletree Sleep Experience bed, including a pillowtop mattress that is triple-sheeted with signature bedding, and a supply of jumbo pillows. High-speed wired and wireless Internet access is complimentary. 37-inch TVs have satellite service, HBO, and pay movies. All rooms include mini-fridges, direct-dial phones with speakerphones and voice mail, and designer toiletries.

Room Amenities

Pay movies
Climate control
Air conditioning
Blackout drapes/curtains
Multi-line phone
Refrigerator
Coffee/tea maker
Wake-up calls
Complimentary toiletries
Hair dryer
Iron/ironing board
Television
Desk
Clock radio
Electronic/magnetic keys
Rollaway beds available
Cribs (infant beds) available
Complimentary weekday newspaper

Voice mail
Direct-dial phone
Daily housekeeping (daily)
Turndown service (on request)
Designer toiletries
Private bathroom
Shower/tub combination
Satellite television service
Wireless high-speed Internet access (complimentary)
Wired high-speed Internet access (complimentary)
Speakerphone
HBO
Pillowtop mattress
Signature bedding
Water view
City view
River view

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Dining

Buchanans Chophouse - Casual dining, serving buffet breakfasts (à la carte mid-week, off season), and à la carte lunch and dinners. This steakhouse features seasonal inspirations and premium ingredients and includes hand-cut steaks, rack of lamb, seafood, chicken, pasta, and salads. Open daily. Live music on select Fridays/Saturdays (call for details).

Moose & Squirrel - Cocktails, Starbucks coffee, snacks, baked goods. Open daily, early morning to late evening. Seasonal outdoor patio.

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Recreation

Golf - driving range nearby
Golfing nearby
Running track/path nearby
Bicycle rentals nearby
Hiking/biking trails nearby

Golf - miniature nearby
Helicopter/airplane tours nearby
Ice skating nearby
Swimming on site
Bowling alley nearby

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Spa

Minimum age to access spa is 16
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments

Ayurvedic treatments
Spa boutique
Massages
Body treatments
Facial treatments

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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls

4.4

out of 5

avg. guest rating

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Showing 1 - 10 results (of 185) · See more DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls reviews

Bahar Mi from Ontario

2.0

out of 5

“Stayed for one night”

Watch out! I stayed at Double Tree Fallsview hotel with my husband and my aunt for one night. The hotel location is great. My room was clean. The king bed wasn’t the most comfortable one. We all had a back ache in the morning. The check in process was lengthy and they charged us for $50 deposit at the checkout time which was a surprise. We were explained that if nothing is stolen from the room we'll get the deposit back.

Comment from the hotel's management

It appears there was a miscommunication and we apologize for it. The hotel does not charge $50 deposit at time of check in. At time of check-in, if you are paying cash you are required to leave a $50 deposit which is refunded at check-out. This is primarily to cover any incidental charges you may incurr such as movie, telephone, etc. The procedure is only if no credit card is provided. All DoubleTree locations feature the Sweet Dreams Bed experience which is generally very well received - see two reviews prior, describing the bed as "amazing". We do recognize that there is personal preferences on bedding and are sorry to learn of your displeasure.

Hotel Management, General Manager

Posted 16 Jan 2012

A Traveller from Toronto,ON

3.0

out of 5

“Alright stay”

The hotel was a great location and it was very clean. The front desk staff was less then friendly regarding questions and service besides that it was a great place to stay in Niagara Falls!

Area recommendations

Shopping in Buffalo And the Casino was a lot of fun

Comment from the hotel's management

Thank you for your feedback. What you describe is not typical and we truly apologize for the poor impression given. We are glad to hear you enjoyed our location and cleanliness. We welcome you to visit us again and give us another shot. It was never our intention to not live up to our warm hospitality for which our brand is known. Heck, we welcome our guests with warm chocolate chip walnut cookies upon arrival, and the hospitality should absolutely continue after that.

Hotel Management, General Manager

Posted 16 Jan 2012

A Traveller

4.0

out of 5

“Good hotel, not what I was expecting though.”

My boyfriend and I recently stayed at the double tree hotel in Niagara Falls. I've always wanted to stay here because seeing the outside of it, it looked like a georgeous chalet. When we got there I was extremely excited to get to the room and see what it looked like. I walked in and it was nothing special. The view was nothing spectacular, but the king size bed was amazing. Finally on the last day we were there, I was packing up my belongings in the bathroom area, and I looked up and noticed what thought looked like blood splatter on the wall! It was about eye level and there were several spots on the wall. This completely turned me off and I was in such a rush to get out there and failed to mention to the front desk as I was checking out. The pictures on their website seemed like it was the nicest hotel, but don't forget... pictures can be very deceiving.

Area recommendations

Downtown at the Copacabana. Amazing food!

Comment from the hotel's management

Your posting is welcomed, thank you. Happy to learn you found our beds "amazing". Disappointed to learn of the issue encountered. This is not typical and I apologize. Upon further investigation, we did find it to be nail polish, but none the less - it is not acceptable and understand your concern. We will work harder to prevent a reoccurence. Photos of the property are posted, and video tour taken by Exepdia sub contractor. None are doctured or photo shopped and you can be confident to find what you see. We hope you consider staying with us again when next in the area.

Hotel Management, General Manager

Posted 16 Jan 2012

A Traveller from Kinde, Michigan

5.0

out of 5

“Very Nice”

Very Nice.

A Traveller from GTA

4.0

out of 5

“Would go back”

Check in was a breeze, the warm cookie is a nice touch, and checking out was even easier. The only complaint that I had, which was taken care emmidiately, was that there was a smell of tabacco smoke in the bathroom. Obviously the previous guest smoked in the bathroom. They should put a smoke detector in there to prevent this from happening. I called the front desk, they offered me another suite on a different floor, we declined since we were traveling with others and wanted to stay near by. They came and sprayed the room which made a big difference. I also let the exhaust fan on most of the time. The beds were excellent, with fresh linen and plenty of pillows.

A Traveller from Toronto, Ontario

4.0

out of 5

“It's okay”

Condition and cleanness was great but having to pay for self parking was very disappointing, plus the coffee was digusting

Comment from the hotel's management

Thank you for posting feedback on the hotel. Please note, our in-room coffee program are pods which eliminate those disgusting coffee pots in some hotels, it pours directly into your cup. The Hilton program is Lavazza coffee - which is the top rated coffee from Italy. I can appreciate if you are more of a Tim's drinker, this coffee is a little different, it's more europena, more like a Starbuck's coffee.

, Hotel Management

Posted 5 Dec 2011

Daniel from Windsor, Ontario

4.0

out of 5

“Good Hotel”

Nice hotel

A Traveller

4.0

out of 5

“Would Go Back”

If you're looking for a really great view of the falls this probably will disappoint. The American Falls could be seen partially at a distance from our 16th floor room. However, with that being said we found the view for fireworks to be great. The hotel room was clean and comfortable as was the rest of the parts of the hotel that we saw. The location was convenient for us. It was a short walk to the Fallsview Casino and the road it's on allowed for us to easily drive to the places we like going. The hotel isn't next or attached to any attractions so you do have to walk. Overall we had a very good experience and would go back.

Area recommendations

Niagara on the Lake. Very pretty little town with lots of shops and restaurants.

Comment from the hotel's management

Great to learn of your positive experience. Glad you enjoyed the Fireworks, they are currently running on Fridays - but in the summer and fall, it is usually Fridays and Sundays. The DoubleTree offers great views of the fireworks from every room. Hope to see you back soon!

, Hotel Management

Posted 5 Dec 2011

A Traveller from Cambridge, ON

4.0

out of 5

“Nice Hotel”

Clean, Friendly Staff

Dining

Don't go to the IHOP restaurant for breakfast, it is way overpriced. Many other good places for breakfast nearby.

Comment from the hotel's management

We do pride ourselves on being very particular about cleanliness and appreciate you noticing. FYI to readers: the IHOP is not affiliated with the DoubleTree and is located across the street in the Ramada. Buchanans in our hotel offers buffet breakfast on weekends (low season) and daily (in-season) as well for grab and go or quick sit down there is a We Brew Starbuck's in the lobby.

Hotel Management, General Manager

Posted 5 Dec 2011

A Traveller from toronto

4.0

out of 5

“I will go back to this hotel again”

The kids loved the pool.

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Showing 1 - 10 results (of 185) · See more DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls reviews

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