We requested a room overlooking the ocean (we were on our honeymoon and had waited 23 years for this opportunity) instead we ended up with a very small room at the back of the hotel with 1 window 600 x 600mm with bars over it. It was supposed to be an eco hotel, but they forgot to inform the guests the water gets turned off every night and if you are up early there is no water only a dribble for a shower. The staff (except the cleaners) are really quite rude and indifferent (they cater mostly for the chinese customers) We were horrified to say the least, any complaint was met with we don't understand! Never have I experienced such a dreadful hotel.
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