Restaurant

Reviews of Flamingo Dai Lai Resort

4.5 out of 5
Flamingo Dai Lai Resort
Ngoc Quang, Ngoc Thanh, Phuc Yen, Vinh Phuc

Reviews

7.6

Good

Rating 10 - Excellent. 27 out of 98 reviews" "
Rating 8 - Good. 44 out of 98 reviews" "
Rating 6 - Okay. 11 out of 98 reviews" "
Rating 4 - Poor. 8 out of 98 reviews" "
Rating 2 - Terrible. 8 out of 98 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Tomoko

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ho Phuoc Tu - Director of Room on 24 Mar 2024
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort

2/10 Terrible

anh, Glen Cove

Stayed 1 night in Oct 2021
Response from Ho Phuoc Tu - Director of Room on 24 Mar 2024
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort

8/10 Good

Yoo Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Ho Phuoc Tu - Director of Room on 24 Mar 2024
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Ho Phuoc Tu - Director of Room on 24 Mar 2024
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort

8/10 Good

Eunkyoung

Travelled with family
Liked: Property conditions & facilities, room comfort
Dai Lai Resort great weekend
Had a great long weekend holiday at Dai Lai Resort! Its beautiful location. Villas are clean, nice, comfortable and a lot of fun for the family. Restaurants are pretty good, not great but definitely not bad either, and priced a lot more than normal Vietnamese restaurants but still totally reasonable considering you're eating on the resort with no other options..I thought very fair value still. Service is the only sort of negative thing I can put...service is not grea mostly because it seemed understaffed at the restaurants
Stayed 3 nights in Apr 2020
Response from Ho Phuoc Tu - Director of Room on 24 Mar 2024
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 star hotel
We give this hotel 10 Stars. The customer service was excellent. The rooms were beautiful and the ocean view was amazing.
Stayed 2 nights in Jan 2020
Response from Ho Phuoc Tu - Director of Room on 24 Mar 2024
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Relaxing place. Could work if expectations are low
We booked the villa but the pool is not heated & the sauna was not working. room service made a mistake on our order & Front Office was not as efficient. Breakfast experience was so so.
Stayed 1 night in Dec 2019
Response from Mr Thanh on 2 Mar 2020
Dear Mr/ Ms, Greetings from Flamingo Resort! Thank you for having chosen us as your vacation destination. We would like to extend our gratitude for giving your time to share your experience in our resort. And we truly regret to learn that your stay did not meet your expectation. Please accept our sincere apologies for your bad experience during your stay. Your feedback is very well appreciated and we will immediately conduct retraining for our team for proper service. We thank you very much once again and value your comment and support and look forward to another opportunity to host you at our Flamingo Dai Lai Resort. Kind regards, Flamingo Dai Lai Resort Team

10/10 Excellent

Huong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful overall.
It was a beautiful resort. Very beautiful room and the view. Wifi had some trouble and due to rain the cleanliness was compromised in some spots.
Stayed 1 night in Aug 2019
Response from Mr Thanh on 2 Mar 2020
First off all, i would like to send you a big "Thank" with your compliment. It's very huge motivation for us. Your happy is our happy, too! We hope that you will come back in next time and we will have chance for take care you again! Once again, thank you so much for your review! Best regards,

2/10 Terrible

Anthony

Disliked: Staff & service
cannot speak english
It appears obvious that the Resort does not, nor can it cater to English speaking tourists. Not one of the 100's of staff can speak English. This is not an exaggeration. This situation wrecked our stay. WE CANNOT NOR WILL WE RECOMMEND THIS RESORT TO ANYONE.
Stayed 4 nights in Jul 2019
Response from Mr Thanh on 2 Mar 2020
Dear Mr/ Ms, Greetings from Flamingo Resort! Thank you for having chosen us as your vacation destination. And we truly regret to learn that your stay did not meet your expectation. Please accept our sincere apologies for your bad experience during your stay. Your feedback is very well appreciated and we will immediately conduct retraining for our team for proper service. We hope that you will come back in next time and we will have chance for take care you! Once again, thank you so much for your review! Kind regards, Flamingo Dai Lai Resort Team

4/10 Poor

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Ha Ly

Liked: Staff & service
Disliked: Room comfort
Beds were not as requested. We wanted king beds.The beds were twin mattresses next together. That was totally uncomfortable.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our extended family booked a 4-bedroom villa. Overall, we enjoyed the stay very much. There are a lot of activities to do for kids and adults: bike riding, kayaking, games, etc. Staff were polite and helpful. The Poem restaurant was OK but far from excellent given its high price and low food quality
Stayed 1 night in Mar 2019
Response from Mr Thanh on 2 Mar 2020
Dear Mr/ Ms, Greetings from Flamingo Resort! Thank you for having chosen us as your vacation destination. We would like to send you a big "Thank" with your compliment. It's very huge motivation for us. Your happy is our happy, too! We thank you very much once again and value your comment and support and look forward to another opportunity to host you at our Flamingo Dai Lai Resort. Kind regards, Flamingo Dai Lai Resort Team

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

4/10 Poor

Ben, Hanoi, Vietnam

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The service was not good. Chuyen at the front desk was the only one interested in providing help. She did her best to sort out any issues, but her colleagues did their best to screw it up. Nobody informed us of the facilities, amenities, how to rent a bicycle, play golf, or anything else that might be available upon check-in or at any other time during our stay. Great swimming pool at the main hotel. Definitely a highlight. Bamboo Wings restaurant did a good job as well. Good property, but maybe 2 star service. Not sure how they consider this to be an "International" 5 star resort.
Stayed 3 nights in Feb 2019
Response from Mr Thanh on 2 Mar 2020
Dear Mr/ Ms, Greetings from Flamingo Resort! Thank you for having chosen us as your vacation destination. And we truly regret to learn that your stay did not meet your expectation. Please accept our sincere apologies for your bad experience during your stay. Your feedback is very well appreciated and we will immediately conduct retraining for our team for proper service. We hope that you will come back in next time and we will have chance for take care you! Once again, thank you so much for your review! Kind regards, Flamingo Dai Lai Resort Team

10/10 Excellent

Roberto, Houston, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort located about 45 minutes from Hanoi. It's a gated community near a lake and hills. The scenery is beautiful. As for the resort, it is fully equipped with anything you can imagine. It's a pretty well oiled machine. We stayed in a hilltop villa, for which you needed a buggy ride to get around and they were always readily available within 5 minutes of requesting them. The room was tastefully decorated, minimalist, with a soaking tub and outdoor shower. The room service we ordered and breakfast buffet was excellent as well. Overall, I would highly recommend to anyone wanting to escape the craziness of Hanoi and enjoy some relaxation.
Stayed 1 night in Dec 2018

6/10 Okay

Elice, Kr

Liked: Property conditions & facilities
Overall facilities very good. You can stay more quietly than Hanoi .But you should have spend all of times inside the hotel(specially eating). Except to front staff, they can not speak english....it is difficult to solve the problem when we had blackout..
Stayed 2 nights in Oct 2018

10/10 Excellent

ian

Liked: Cleanliness, property conditions & facilities, room comfort
Vietnam - fabulous complex
Amazing resort and big! If you are after remoteness, quiet but loads of physical stuff to do - this is for you. We were here mid April and very few western people here at all. Not too hot either but loads of sun. Don't get ripped off with a taxi more than 400,000 dong (sounds a lot but actually about 10 quid). We did from the airport and paid 3 times that much, but learnt for the trip back. Fantastic resort - still building in areas but we did not see much of it and did not disturb us. Top tip - language a big problem and although they had English speakers, they were not great. Patience is a virtue....fantastic stay!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort nearby Hanoi
We really enjoyed our stay with our two young children. The resort is very clean and service was good. The food options could've been better as there was only one restaurant open during our stay, but overall our family was happy that our kids could swim in a heated pool. They also loved the playground and playing on the beach area. We would recommend it for a short getaway from Hanoi.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good place to relax
Beautiful place with comfortable accommodations. Unfortunately, the food at the Bamboo Restaurant is way below standard, especially for the price. Breakfast buffet at other restaurant is fine. The rooms are clean, but trash is starting to accumulate between cottages. There is also a huge construction of a hotel going on which can be distracting with the hammering.
Stayed 2 nights in Jul 2017

8/10 Good

TOAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Rory

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Abosuolte disgusting service lost for words how bad the staff were really big shame as the place is really nice. Food was gross

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

10/10 Excellent

Tianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city getaway!
Though it was cold and rainy, we had a wonderful time getting away from the city and being around nature. We were able to use the provided bikes, the hot pool, the spa and the inflatable ball (where people go inside and spin around).

8/10 Good

Tran, Hanoi

Disliked: Staff & service
the trip was great, but my room's lighting was broken (although the staff asked me to fix it). TV signals were weak. but they had a great bathroom

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Property!
Fantastic hotel with great services and facilities. It is parked in the very outskirts of Hanoi which is great to getaway from the hustles and bustles. Serene and peaceful! The breakfast is excellent with a wide spread, however the food at the restaurant is just average. The masseurs are friendly but the service is just ok. Overall i would give this hotel a big thumbs up!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Hyejin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Ho Phuoc Tu - Director of Room on 24 Mar 2024
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort

10/10 Excellent

JONG HYUN

Stayed 1 night in Dec 2022
Response from Flamingo Dai Lai Resort on 13 Feb 2023
Dear JONG HYUN,Flamingo Dai Lai Resort thank you and your family for coming to experience the service and bring satisfaction. Your sincere comments have motivated the staff who are working at Flamingo Dai Lai Resort to work day and night to bring great experiences to customers. Flamingo Dai Lai Resort hopes that you will spread your satisfaction to your relatives and friends so that the resort has the opportunity to bring joy to more customers.Best regards,Flamingo Dai Lai Resort Management Board

10/10 Excellent

MI KYUNG

Stayed 1 night in Apr 2022
Response from Flamingo Dai Lai resort Management on 18 Apr 2022
Dear Mi Kyung Thank you so much for your review! We are so happy when we know this comment. Hope to see you in next time and we make sure that you will have more happy Best regards,

8/10 Good

Verified traveller

Travelled with family
Slow but Good
Calling to reception is too difficult to asking. Other facilities are good
Stayed 2 nights in Jan 2022
Response from Flamingo Dai Lai Resort on 19 Sept 2022
Dear Anonymous, Thank you so much for chosing Flamingo Dai Lai as your vacation. We highly appreciate your feedback which helps us to improve our services day by day. We hope to see you next time! Best regards, Flamingo Dai Lai resort

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Ho Phuoc Tu - Director of Room on 24 Mar 2024
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort

8/10 Good

Jonghwa

Travelled with family
Liked: Cleanliness, staff & service
Sky tower 수영장 외에 부대시설 미오픈 상태 인 것이 아쉬웠고, BBQ 준비 등 전체적으로 조용하고 편안 했으나, 고장난 전자레인지 및 냉장고 냄세등 세밀한 부분에 대한 아쉬움은 있었음....
Stayed 1 night in Dec 2021
Response from Flamingo Dai Lai Resort. on 26 Dec 2021
Dear Mr/Ms JongHwa Thank you for your honest feedback, we appreciate all critiques as it greatly assists us in our commitment to constant improvement. Thank you for your compliments on your enjoying our nature. We sincerely look forward to welcoming you back in the near future. Best Regards, Flamingo Dai Lai Resort.

10/10 Excellent

EUNJU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from Ho Phuoc Tu - Director of Room on 24 Mar 2024
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort

6/10 Okay

JIYOUNG

Travelled with family
Liked: Staff & service
Stayed 2 nights in Apr 2021
Response from Ho Phuoc Tu - Director of Room on 24 Mar 2024
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Property conditions & facilities
コロナ禍でほとんどのアクティビティが閉まっていた。レストランも1軒のみオープンで、メニューのバラエティに欠けた。
Stayed 2 nights in Feb 2021
Response from Lee Pearce on 17 Feb 2021
Dear Guests Thank you for choosing to stay at Flamingo Dai Lai Resort and also for taking the time to post this feedback. I apologize you were not entirely happy with the precautions we have in place due to the Covid situation. We take great care to provide a safe environment for our guests and to control this we have reduced the scope of the operations. Our menus are designed to cater to a range of tastes and I do apologise again if we were not able to meet your specific wishes, we will review our offer to identify where we could expand the offer, We hope you welcome you back to our resort and look forward to your next comments on the changes we make. Thank you and kind regards Lee Pearce General Manager

10/10 Excellent

DAEBOK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilltop 1박
Hilltop에 1박을 했어요. 숙소 주변에 나무도 많고, 공기도 좋아서 마음에 들었습니다. 평일에 다녀와서 사람이 많지 않았어요, 따뜻한 물이 있는 수영장도 좋았고. 다른곳 보다 깨끗하고, 가족끼리 조용하게 다녀오기 좋았습니다. 하노이 돌아올때 로비에 물어봐서 호텔 택시를 이용했는데, 기사분도 친절해서 좋았네요
Stayed 1 night in Dec 2020
Response from Flamingo Resort on 11 Jan 2021
Dear Mr. DAEBOK, On behalf of Flamingo Dai Lai Resort’s management board and staff, we would like to thank you for choosing our resort for your vacation. We are pleased to have you with us and hope that you’ve had great experiences at Flamingo Dai Lai Resort. We thank you very much once again and value your comment and support and look forward to another opportunity to host you at our Flamingo Dai Lai Resort. Kind regards, Flamingo Dai Lai Team.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay
It was okay to relex with my family, but there was some problems of converstation in English. Only few receptionist could speak English. Overall, it was fine to stay.
Stayed 2 nights in Sep 2020
Response from Ho Phuoc Tu - Director of Room on 24 Mar 2024
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort

8/10 Good

Eunmi, 하노이

Travelled with family and small children
숲이라 모기가 많았고, 집 컨디션이나 편의 시설은 보통이에요. 그치만 오랜만에 숲길을 산책하며 산림욕 할 수 있어 좋았고, 조식도 괜찮았어요. 큰빌라는 지인들과 바베큐 파티하며 함께 놀기 좋아요.
Stayed 2 nights in Oct 2020
Response from Ho Phuoc Tu - Director of Room on 24 Mar 2024
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort

8/10 Good

sangbae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
플라밍고 다이라이
개인풀장이 좋았고 벌레가 있어서 좀 고생했어요
Stayed 1 night in Aug 2020
Response from Ho Phuoc Tu - Director of Room on 24 Mar 2024
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort

8/10 Good

han, hanoi

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
빌라마다 컨디션이 다르다고는 들었지만 청소상태가 그다지 좋아보이진 않았다 들어갈때 예약번호 확인이 안되어 시간이 좀 걸렸다 벌레긴 많긴했다 자연친화적이긴 했다;; 조식이 종류가 많지 않았다 그밖에 즐길거리 볼거리 나름 힐링하긴 좋았다
Stayed 1 night in Aug 2020
Response from Ho Phuoc Tu - Director of Room on 24 Mar 2024
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
코로나로 인해 수영장, 게임룸,사우나시설 등 호텔내의 모든시설이 폐쇄상태여서 실망했다. 이용전에 미리 확인 전화 해 보는것이 좋을것 같다. 뱀부식당은 기대이상으로 만족했다 포레스트 식당의 조식도 괜찮은 편. 개인풀장은 이용가능하고 무료로 카약. 고기잡기.자전거대여.버기카이용이 가능해서 좋았다 다음에는 바베큐 준비를 해가는 것도 좋겠다
Stayed 1 night in Aug 2020
Response from Ho Phuoc Tu - Director of Room on 24 Mar 2024
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Villa Hilltop 이용후기
세틀버스를 이용했는데, 아침 7시반 출발, 돌아 올땐 오후 3시로 기다리는 시간이 좀 많았음. 전체적으로 분위기는 편안했음. 음식도 보통. 맛은 나쁘지 않았으나, 가격이 싸지않아 가성비는 별로. 코로나로 VR게임방 및 여러 시설을 이용하지 못해서 아쉬웠음. 빈펄이나 기타 다른 휴양지를 생각하면 많이 후회할 확율이 높지만, 크게 기대하지 않고 조용하게 하루 쉬다온다 생각하면 갈만함.
Stayed 1 night in Aug 2020
Response from Ho Phuoc Tu - Director of Room on 24 Mar 2024
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort

8/10 Good

CHUNGHEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족여행. 만족스러움
숙소가 깨끗하게 잘 관리되고 있었고 우려와는 달리 영어로 대화 하는데 유창하지는 않지만 전혀 문제가 되지 않았다. 모두 친절하다. 빌라를 예약하신분은 모기약을 지참하는게 좋겠다. 호텔내에 식당이 두군데인듯 한데 리조트안 식당은 좀 개선이 필요하지 않나 싶다. 다른 리조트 식당과 너무 차이가 난다 ㅋ 외부에 있는 밤부 레스토랑은 조금 덥긴하지만 음식은 맛있다.
Stayed 1 night in Jul 2020
Response from Ho Phuoc Tu - Director of Room on 24 Mar 2024
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
호텔 렌터카 서비스 이용하지 마세요
직원들도 친철하고 리조트도 잘 꾸며져 있고 다 좋았습니다. 그러나 호텔 렌터카 절대 사용하지 마세요. 폭우 쏟아지는데 골목길에서 레이싱게임 수준으로 과속하고 룸미러로 보면서 코딱지 파면서 운전하고 독감 걸렸는지 계속 기침하고 담배냄새 쩔고, 과속하지 말라고 구글 번역기 돌려서까지 보여줬는데 개무시,, 결국 호텔 리셉션 전화해서 안전운전 해달라고 말 좀 해달라 하니.. 전화 끊고 룸미러로 저 보면서 씩 웃더라고요? ㅎㅎ 그 전화받고 한 5분 정도 정속운전.. 다시 미치도록 과속.. 5개월짜기 딸이 있어서 안전운전 부탁한다고 구글 번역기로 보여줘도 또 개무시.. 진짜 살아서 집으로 온게 다행입니다... 그런데 집에 도착했더니 55만동이 아닌 70만동을 달라네요?? 진짜 성질 같아서는..... 뗏이니 연휴니 하면서 돈 더 달라고.. 분명 리셉션에서 55만동이라고 듣고 2번 이상 확인했는데.. 결국 호텔에 전화해서 기사랑 통화하게 하고 55만동만 내고 보냈습니다.. 호텔 리셉션한테 왜 좋은 여행을 렌터카 때문에 망치게 하냐고 하니, 우리 잘못이 아니라고 하네요.. ㅎㅎ 그러면은 왜 호텔 리셉션 카운터에 픽업차량 서비스 현수막은 붙혀놓거죠?? 렌터카 업체랑 계약하고 하는거 아닌가요?? 그러면 회사 관리는 누가 하죠?? 숙박객이 하나요?? 하노이에 지내면서 과속하는 차량이야 정말 많이 타봤지만.. 이 번 호텔 렌터카는 진짜 싸이코였습니다.. 어차피 베트남이랑 한국인들 밖에 이 리조트 안갈테니.. 영어로는 굳이 안적겠습니다.. 리조트는 나쁘지 않으나 픽업차량 서비스 절대 이용하지 마세요..
Stayed 2 nights in Jan 2020
Response from Ms. Jane on 25 Feb 2020
Dear Sir, GReetings from Flamingo Resort! We are so sorry for the unconfortable feelings you have experienced during your stay at our resort! We will put this issue to our top priority to improve our service in the future Would you mind providing us your stay infomation ( booking Id, check in/out) then we can investigate further and have the solutions for this issue and avoid in the future Thanks and best regards Flamingo Resort

10/10 Excellent

Dongheun

Stayed 2 nights in Dec 2019
Response from Ho Phuoc Tu - Director of Room on 24 Mar 2024
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort

8/10 Good

Chiak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Ms. Jane on 25 Feb 2020
Dear Mrs. Chiak, Greetings from Flamingo Resort! Thank so much for your time voting us on Hotels.com Hopefully, we have chances to welcome you and your family again at Flamingo Dai Lai Resort and ensure you our best care and attention as always. Best Regards

2/10 Terrible

Yoona

Stayed 1 night in Dec 2019
Response from Ho Phuoc Tu - Director of Room on 24 Mar 2024
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Ho Phuoc Tu - Director of Room on 24 Mar 2024
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort

8/10 Good

YOUNGMOO

Liked: Cleanliness, room comfort
벌레만 없다면 추천드리지만 벌레가 많아도 나무많아요
땀다오까지 도보로7분??? 도보로 나가는대만 20분걸리겠네요 ㅋㅋㅋ 여기오시면 못보던 벌레 다 보고 갈꺼어요 다른리조트 추천드립니다
Stayed 1 night in Sep 2019
Response from Mr Thanh on 2 Mar 2020
Dear Mr/ Ms, Greetings from Flamingo Resort! Thank you for having chosen us as your vacation destination. And we truly regret to learn that your stay did not meet your expectation. Please accept our sincere apologies for your bad experience during your stay. Once again, thank you so much for your review! Kind regards, Flamingo Dai Lai Resort Team

10/10 Excellent

DO HEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019