Front of property – evening/night

Reviews of Castle Hill Inn

4.5 out of 5
Castle Hill Inn
590 Ocean Drive, Newport, RI

Reviews

9.6

Exceptional

Rating 10 - Excellent. 111 out of 124 reviews" "
Rating 8 - Good. 7 out of 124 reviews" "
Rating 6 - Okay. 0 out of 124 reviews" "
Rating 4 - Poor. 5 out of 124 reviews" "
Rating 2 - Terrible. 1 out of 124 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yongjie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time, and will definitely come back again sometime :)
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunset right outside our window, woke up at 4:00 AM and the moon was framed in our window, and as beautiful as that was it still pales to the property and the magnificent harbor views. Put this together with a great crew and the quintessential historic building with all its unique charm, a great stay!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Tabassum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing. Beautiful views, comfortable rooms, best service, best food in Newport
Stayed 2 nights in Dec 2023

10/10 Excellent

Sooyon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place and so kind people. Beautiful and peaceful ..
Stayed 1 night in Nov 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service & food.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
This place is beautiful, but it is far, far too expensive to provide spotty service. At these prices, the service should be exceptional every minute of every day. Unfortunately, not so much.
Stayed 4 nights in Sep 2023

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In one word magical!
Stayed 1 night in Aug 2023

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a perfect getaway spot. We absolutely loved everything about Castle hill. We will be going back for sure.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent two nights to celebrate our 45th wedding anniversary. We were in Harbor House, which is group of 6 rooms in front of the main inn overlooking the water. We had cozy room with gas fireplace and great water views. The food was excellent, and the staff could not have been nicer or more attentive. It helped we had gorgeous weather particularly for May.
Stayed 2 nights in May 2023

10/10 Excellent

xiao, Wilbraham

Stayed 2 nights in May 2023

10/10 Excellent

Richard P.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Service.
Stayed 1 night in Apr 2023

10/10 Excellent

Luyi

10/10 Excellent

Wanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Nikkina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in the winter!
It was a great stay! The service and housekeeping was amazing!
Stayed 2 nights in Dec 2022
Response from Kelly Smith on 12 Jan 2023
Dear Nikkina, We are pleased to hear that you had such a wonderful stay and that you were impressed by our housekeeping team! Thank you for visiting us and we hope to see you again soon!

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

John

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Kelly Smith on 6 Dec 2022
Dear Deborah,We are pleased to hear that you enjoyed your recent stay with us! We hope to host you again!

10/10 Excellent

James

Stayed 1 night in Oct 2022

10/10 Excellent

Gentian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything on that property is great, from the location to the beach to the staff
Stayed 2 nights in Aug 2022
Response from Anne on 15 Aug 2022
Thank you for your kind words and we hope to host you again in the not too distant future!

10/10 Excellent

Gregory

Stayed 2 nights in Jun 2022

10/10 Excellent

Jenna

Stayed 2 nights in Jun 2022

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They property was beautiful. We did not see a pool however?
Stayed 2 nights in Jun 2022
Response from Anne on 19 Jun 2022
Thank you Amy for choosing Castle Hill Inn for your recent stay. We do not have a pool here at the Inn, we have a private beach. We look forward to your return visit.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Anne on 14 Jun 2022
Anthony, thank you for selecting the Castle Hill Inn for your stay, we looking forward to hosting you again in the future.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
A huge disappointment!
It is such a disappointment! We stayed at a lord king room. For more than $400 a night, we expected the ceiling to be taller than my husband’s head and the bathroom to be bigger than a powder room. If you are more than 6 feet tall, I suggest you stay away from this room. The room feels very cramped and dingy. There was dust everywhere. The wall is paper thin. You could hear the people next door talking, and worst of all, you could hear them opening and closing their bathroom door ( because the door squeaked) and using the bathroom. The bed was ok. And that’s the only good thing I can say about this room.
Stayed 1 night in Jun 2022
Response from CastleHillAdmin on 11 Jun 2022
Good Afternoon, I believe this review was meant for another hotel as we do not have an accommodation called the "Lord King" Room. Thank you!

10/10 Excellent

Edita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay ! Beauty place with lovely and professional cru! From the moment we were welcomed in until the end we enjoyed every minute . Awesome five star dinner with superbly prepared dishes ! Great chef ,sommelier and bar tender ! Thank you all for awesome weekend !!! We will come again ! Edita and Dasen
Stayed 2 nights in Mar 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel and restaurant in Newport RI.
Everything was absolutely perfect. I can't wait to go back!
Stayed 1 night in Feb 2022
Response from Remington on 25 Feb 2022
Good afternoon Robert, Thank you for providing your feedback from your recent Castle Hill visit! We look forward to hosting your return to Newport!

10/10 Excellent

Susan

Stayed 3 nights in Feb 2022
Response from Remington on 19 Feb 2022
Good morning Susan, Thank you for providing us with your feedback from your recent visit. We look forward to hosting your return visit to Newport, RI!

10/10 Excellent

Sang

Stayed 1 night in Feb 2022

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd ReVisit!
It was better than we imagined, beautiful staff, and beautiful room... excellent food and service!
Stayed 2 nights in Dec 2021
Response from Remington on 5 Jan 2022
Good morning, Thank you for providing feedback from your recent visit to Castle Hill Inn. We are delighted that you enjoyed your stay and we look forward to hosting your return to Newport, Rhode Island!

10/10 Excellent

FERNANDO

Stayed 1 night in Dec 2021
Response from Remington on 18 Dec 2021
Good afternoon Fernando, Thank you for your feedback from your recent visit to Castle Hill Inn! We are delighted that you enjoyed your stay and we look forward to hosting your return visit!

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Beautiful grounds. Friendly, helpful people. Breakfast was top notch!
Stayed 1 night in Nov 2021
Response from Remington on 21 Nov 2021
Good afternoon Deborah, We appreciate that you shared your feedback from your recent stay at Castle Hill Inn! We look forward to hosting your return visit to Newport!

10/10 Excellent

Michael, Lyndhurst

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Castle Hill was a great place for vacation and a few days to relax. The beach house was fantastic and I would highly recommend.
Stayed 3 nights in Nov 2021
Response from Remington on 21 Nov 2021
Good afternoon Michael, Thank you for providing feedback from your recent stay at Castle Hill Inn. We are delighted that you chose Castle Hill Inn for your recent Newport visit and we look forward to hosting your return visit!

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our 30th. Wedding anniversary at Castle Hill. It was absolutely beautiful. Our room , at one of the Beach Houses , was amazing. The breathtaking views were incredible. Everyone at the Inn was so courteous and friendly. The service was top notch! We are looking forward to a future longer stay!
Stayed 1 night in Aug 2021
Response from Remington on 30 Aug 2021
Good afternoon Joseph, Thank you for providing your feedback from your recent visit to Castle Hill Inn! We are delighted you enjoyed your visit and we look forward to hosting your future wedding anniversaries! Warm regards,

10/10 Excellent

Connell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Perfect wedding venue! The staff was amazing!
Stayed 2 nights in Jul 2021
Response from Remington on 6 Aug 2021
Good afternoon, Thank you for providing your feedback and for choosing Castle Hill Inn for your recent visit! We look forward to your return! Warm regards, Lew

4/10 Poor

Miriam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2021
Response from Remington on 29 Jul 2021
Good afternoon Miriam, Thank you for providing feedback on your recent stay. We are disappointed to learn that we earned only a 4 out of a possible 10. What may we improve upon to earn a higher rating?

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2021
Response from Remington on 8 Jun 2021
Thank you for providing feedback from your recent visit at Castle Hill Inn! We are delighted that you enjoyed your stay and we look forward to hosting your next visit!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful property with prompt and courteous service. The staff went out of their way to accommodate our needs. The foos was outstanding for every meal. We would definitely return!
Stayed 1 night in Mar 2021
Response from Remington on 27 Mar 2021
Thank you for providing feedback from your recent Newport visit! We are delighted to learn that you enjoyed your stay and we look forward to hosting your return!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Quiet with the sound of true ocean waves.
Stayed 2 nights in Jan 2021
Response from Remington on 28 Feb 2021
Thank you for sharing your recent experience at Castle Hill Inn! The sounds of the Ocean are wonderful and provide an ideal backdrop for a relaxing stay! We look forward to hosting your next visit to Newport, RI!

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2021
Response from Remington on 28 Feb 2021
Thank you for providing feedback from you recent visit to Castle Hill Inn. We are delighted that you enjoyed your stay and we look forward to hosting your return!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved staying here for the night! Everything about our room and our stay was great!
Stayed 1 night in Feb 2021
Response from Remington on 13 Feb 2021
Good morning, Thank you for providing feedback on your recent visit to Castle Hill Inn. We are delighted to learn that you enjoyed your visit and we look forward to hosting your next visit!

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Remington on 24 Jan 2021
Good afternoon Tracey, Thank you for providing feedback from your recent visit at Castle Hill Inn! We are delighted to learn that you enjoyed your stay! We look forward to the opportunity to host your next visit to Newport, RI!

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2021
Response from Remington on 28 Jan 2021
Good morning, Thank you for providing your feedback from your recent stay! We look forward to hosting your next visit to Newport!

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a gem!
At the very last minute, Due to a winter storm, the special one of a kind room we had booked was not available because of a water leak. The staff at the front desk bent over backwards to accommodate my disappointment and found a lovely alternative for my husband and I. I cannot thank them enough for finding a way to make our getaway weekend special. The afternoon tea and in room breakfast were perfect.
Stayed 1 night in Dec 2020
Response from Remington on 17 Jan 2021
Good morning Lois, Thank you for providing feedback from your recent stay. We are delighted to learn that you enjoyed your getaway weekend! That winter storm certainly was a surprise!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021
Response from Remington on 12 Jan 2021
Thank you for sharing your feedback from your visit to Castle Hill Inn. We are delighted you enjoyed your stay and we look forward to hosting your return to Newport, RI!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter Break
Great, quiet winter stay Exceptional stay and location
Stayed 1 night in Dec 2020
Response from Remington on 28 Dec 2020
Good afternoon, Thank you for providing feedback on your recent stay at Castle Hill Inn! We are delighted that you enjoyed your stay with us and we look forward to hosting your next visit to Newport, RI!

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2020
Response from Remington on 8 Dec 2020
Thank you for providing your feedback from your recent visit to Castle Hill Inn. We look forward to hosting your return to Newport!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020
Response from Remington on 5 Dec 2020
Thank you for providing your feedback on your recent stay! We look forward to hosting your next visit to Newport, RI.