Ratings based on 271 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

It was a return home....

Posted 17-Jan-2015
Although I rated it 3 starts its the best hotel in the North Tyneside Area by a long way (and I lived in the area for 30 years). Hotel is clean, food and drinks reasonably priced, breakfasts are great and staff helpful. On the negative side its become a 'health club with rooms attached' - great if you like a gym/pool etc but intimidating if you just want to have a paddle in the pool! We found the opening times of the coffee shop (8am on Saturday!) to be late but perhaps thats just because we live in the US now and expect them to open at 5.30? Finally, parking can be a pain (but we always got a spot) as all the people that work in the next door offices park there. Overall though, recommended.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice clean hotel, good atmosphere

Posted 30-Nov-2014
Only down side was woken up early hours(5.30) by stag doos running about banging on doors etc person in front was also complaining and was on another floor. If there going to let a few party's in maybe security needs looked at when people are returning to the hotel as they must see them on the cameras.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Belfast

Good hotel

Posted 30-Nov-2014
Really nice hotel that is only a short 30mins bus ride into the centre. Great facilities
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 25-Nov-2014
Lovely hotel inside and out, food in the bar was a little disappointing but will put that down to a hangover, perfect hub for a weekend away, staff incredibly helpful! About 20 quid in a taxi from town centre although if theres a few in your party it works out great! Would return! Rooms were great! Not a bad word to say at all!
1 out of 5
by A verified travellerfrom north yorkshire

Not worth the money

Posted 15-Nov-2014
Pros: Very little to expensive for what it is This was a buisness stay and was paid for if I'd been spending my own money I certainly wouldn't have
Cons: Reduce the price so it is befitting the hotel Reduce the noise level room 116 Get rid of the kitchen smells
Location: Location is near a major City centre what do you expect
Very expensive Breakfast staff inattentive Room 116 load music still audible after 11 o'clock when your staying there on a business level and need your piece and quiet in order to get up next dat fully refreshed this is not acceptable Cooking smells from the extraction duct entering my room
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 30-Oct-2014 on Hotels.com
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 28-Oct-2014 on Hotels.com
3 out of 5
Recommended
for Families
by Nickfrom Sudbury

Not bad as we were passing through

Posted 27-Oct-2014 on Hotels.com
Rooms very hot at night, swimming pool attendants were very miserable and very limited restricted times tobise pool with kids.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Newcastle upon Tyne

Fab hotel

Posted 27-Oct-2014
Stayed for one night and will definitely be back. The front desk added a complimentary 12pm check out time (it's a standard thing they can do if you ask ), offered to make ne a dinner reservation, we're super friendly and gave a great first impression. The bed in ththe standard double I booked was huge and extreme comfortable, the extra pillow in therror wardrobe was a welcome addition. Room was extremely clean, toiletries were well stocked, we ordered room service and the quality was excellent. A definite top notch stay!
4 out of 5
Recommended
by Paulfrom Sheffield

Business trip

Posted 19-Oct-2014 on Hotels.com
Good all round stay