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Reviews of Travelodge Newcastle Airport

Travelodge Newcastle Airport
Kenton Bank, Newcastle-upon-Tyne, ENG

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 1 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Fatman, Somerset

Disliked: Cleanliness, staff & service, property conditions & facilities
Allright but not adequate for the price
We paid a fair price for our stay I thought but there was mould growing on the tiles in the bathroom - this could have been removed with bleach and a toothbrush - if anyone could have been bothered. Then there was no shampoo in the shower either. It was later explained to me by the staff that this wasn't usually provided in Travelodge hotels - a first in my experience of hotels. Then we thought breakfast cost £6.0 then found that we hand to pay another £3 or £4 for drinks i.e. a cup of coffee on top of that which I thought was devious.

10/10 Excellent

Laura, Dundee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Northern hospitality at its best
Me and my 2 daughters had a lovely stay at this travelodge. There was a mix up with the booking (it had been done online) BUT the staff member who I dealt with with was very courteous and told us we could speak to the manager Gemma. Gemma was lovely, friendly and could not be more helpful and understanding. She completely helped us out within minutes without any fuss. A lovely clean room, fresh bed all amenities working as they should and generally a lovely quiet stay. We stayed for one night as we were attending an event the next day but if I had been able to I definitely would have stayed another. The carvery restaurant that is attached to the travelodge was fantastic! Me and my girls had a lovely dinner, all fresh and again staff in the restaurant were lovely and courteous . Overall I would recommend this travelodge and should I need to be back in Newcastle I will definitely boom here again . Thank you very much to all the staff that we dealt with you made our stay very nice x