Ratings based on 278 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveller from toronto canada

Excellent hotel for a family

Posted 19-Jul-2015
Pros: Facilities, location
Really enjoyed our short stay (2 adults 2 kids). Great facilities at a great price
4 out of 5
Recommended
for Everyone
by A verified traveller

Great value for money very close to the station.

Posted 17-Jul-2015
Location: Go down the corner and try the pizza at the herb garden, superb menu, best pizza in the uk so far.
Overall extremely satisfied for the money we paid. If i could add possibly window thats openable would be nice and if the room would be filled with noise every time the neighbours used the tap or toilet flush.
5 out of 5
Recommended
for Everyone
by A verified traveller from Northern Ireland

Great central location

Posted 16-Jul-2015
We loved staying at this hotel it is in a central location to nearly all the city by metro and bus and walking distance to everywhere else. We will defiantly stay here again as the staff were very friendly and helpful. The hotel is very clean and tidy overall a first rate experience .
3 out of 5
Recommended
for Everyone
by A verified traveller from aberdeen

Over nighter

Posted 11-Jun-2015
Good value for money. We stayed one night which was ideal. I don't think more than two nights would be Acceptable given the size of rooms and lack of store age. Peer cut during breakfast. StFf very helpful. Money for breakfast reimbursed. Good place to reSt your head.
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Posted 04-Jun-2015
Convenient and good price! Parking was a minor issue
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-May-2015
Great hotel close to lots of nice bars and resturants
1 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Definately will not be returning

Posted 27-Apr-2015 on Hotels
The worst experience of hospitality service I have ever encountered. Was literally made to check out at 4am as my friend could not stay with me, then when asked to see terms and conditions of this matter, the night time hotel manager said he did not had to explain himself to me and shut the door in our faces. I was calm asking him question while he was going red in the face shouting back at me, which was very unprofessional. Most definately will not be returning.
1 out of 5
Recommended
for Business Travellers
by A verified traveller

Sleeperz Newcastle - AVOID

Posted 25-Apr-2015 on Hotels
Was not told until 10 pm that I would not be staying in the hotel due to some electrical fault. Without giving me options the hotel transferred me to another hotel which was the most dingiest hotel ever. I refused to stay and it was up to me to tell the staff to find out if any nearby hotels were available. Wont stay in the sleeperz ever again. No apology, no compensation offered by the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from south west london

good night stay

Posted 25-Apr-2015
Pros: Clean and very friendly helpful staff
Cons: All fine
Location: Right close to station and city centre, Cathedral and Quayside minutes away.
stayed for one night at this centrally located Hotel which is right by the train station.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

This traveller left a rating score only Posted 18-Apr-2015 on Hotels