Ratings based on 621 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Leeds

Central Location, Free parking if available.

Posted 12-Apr-2015
Pros: Location
Straightforward overnight stay as attending the rugby at Kingston Park. Parking is free if available and on a 1st come 1st served basis. No food or bars tried so can't comment. Room was at front of hotel which was OK, but you can hear the traffic. The decor of the room and the accommodation was more than adequate and very clean.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 15-Feb-2015
Hotel staff are always welcoming and very helpful. Really convenient value for money hotel. I have been staying for business nearly every week over the past year
4 out of 5
Recommended
for Business Travellers
by Seanfrom Northampton

Good location friendly staff

Posted 20-Jan-2015 on Hotels.com
Stayed briefly - arrived lateish, left early. Very friendly helpful, staff. Hotel is ideally located for Railway Station and also easy to get into town. Didn't eat so cant comment on food. Minibar with complimentary water/snacks was a thoughtful touch.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Northumberland

Next to station

Posted 05-Jan-2015
Pros: Attractively priced in the city centre.
Cons: Some areas ready for refurbishment
Location: Near City centre, close access to both metro and rail stations.
Well positioned, a Victorian building with many original features. Next to the station so can suffer from a little noise from announcements however these do stop later in the evening. My 2nd stay and I would stay again, nice breakfast on both occasions.
4 out of 5
Recommended
for Couples
by A verified traveller

Lovely staff

Posted 05-Jan-2015 on Hotels.com
Staff were great and really helpful. Despite being right on a busy street our room was quiet. The bed was a bit uncomfortable (you could feel the springs) but for the price it was a great place to stay.
4 out of 5
Recommended
for Couples
by A verified traveller

Nice hotel - Great location.

Posted 01-Jan-2015 on Hotels.com
Nice hotel. Great staff. Great location. The hotel is fine and has had some recent investment. I do however think this hotel could be so much more. It is an amazing building for an average hotel.
4 out of 5
Recommended
for Getaway With Friends
by Hassanfrom Edinburgh

All dependent on the room you get

Posted 01-Jan-2015 on Hotels.com
Some of the rooms of this hotel are more or less in the train station, so you get to hear all the announcements day and night (loud and clear!). We were put in one of these rooms, the bathroom also had mould on the roof (room 104 if the hotel manager wants to check it out). HOWEVER, we called the reception and they moved us into a room MUCH more fitting of a 4* hotel. It was pretty nice, good views, beautiful shower. Really really liked it. I would say to the hotel avoid selling those rooms, make them your storage area if you want to keep a high * rating :) I'd go back if I was going to get one of the good rooms
4 out of 5
Recommended
for Couples
by Jennifer

This traveller left a rating score only Posted 01-Jan-2015 on Hotels.com
4 out of 5
Recommended
for Getaway With Friends
by Neilfrom Northumberland

A stones throw from the station

Posted 31-Dec-2014 on Hotels.com
Very handy hotel for a night out in Newcastle.
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 29-Dec-2014 on Hotels.com