Ratings based on 345 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from uk

Great hotel for the city.

Posted 22-Jul-2014
Pros: Clean, quiet, staff were great,and helpful.
Cons: Perhaps a cheaper smaller breakfast for us oldies,71. Tea and toast is a bit expensive.
Location: Handy for everything. Superb position.
A bit difficult to find, but we'll worth the effort. Staff very good , efficient, and friendly. Restaurant very good, the only minus being our bathroom was not as clean as you would expect, we didn't make a fuss,as we were only there for two nights. I would definitely recommend this hotel and would have no qualms about using it again ourselves. Excellent.
4 out of 5
Recommended
for Everyone
by A verified traveller from Stirling, Scotland

Brilliant city centre hotel

Posted 11-Jul-2014
Pros: Everything.
Cons: They could ensure the fire alarm doesnt go off at 7.30am!
Location: Brilliant, 2 minutes from the train station, 20 seconds to the car park, in the middle of town, perfect for eating out, pubs, clubs and shopping.
Stayed for 2 nights on a city break, friendly staff, brilliant room, modern, clean and great condition.
4 out of 5
Recommended
for Everyone
by A verified traveller

Robbie Concert

Posted 01-Jul-2014
Cons: Room needed a refurb?? The bathroom was particualy tired!
Location: Great location for the Metro Radio Arena
Only 5 mins walk to gig! Would recommend anyone going to the Metro Radio Arena to stay here.
5 out of 5
Recommended
for Everyone
by Zelda from Canada

Well equipped, modern hotel in great location.

Posted 28-Jun-2014
Pros: Great location, very clean, a good-sized modern bathroom and friendly, accommodating staff.
Location: The hotel was a short walk from the train station AND was well situated for walking around Newcastle to take in the major attractions & waterfront.
A good night's sleep in a comfy bed. Overall, an enjoyable stay
4 out of 5
Recommended
for Everyone
by A verified traveller

Brilliant location within Newcastle city centre

Posted 03-Jun-2014
Nice welcome, comfortable beds, clean and reliable as always
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in city centre

Posted 02-Jun-2014
I only stayed for one night but it had everything I needed for a comftable stay.
2 out of 5
by B bryan from home

My visit, ok nights sleep,poor hotel contact fr hq

Posted 02-Jun-2014
Pros: close to venue
Cons: staff attitude
Location: located near to the pink triangle, its ideal for a mix of sexualities.
Very little to comment on. Adequate service from a adequate hotel chain.
4 out of 5
Recommended
for Everyone
by TT from Saltburn

Closely situated

Posted 18-May-2014
Pros: Ideally situated and very easy to access with your car. Reasonably priced but we have stayed at hotels with higher star ratings for less.
Location: Bars, shops, museum, quayside. Mist things people want to do for a weekend away
The surrounding area is in need of regeneration but a short walk into the centre was enjoyable with various shops, bars, eateries and many touristic opportunities to visit museums etc.
4 out of 5
Recommended
for Everyone
by Ellie from Surrey

Comfortable hotel close to city centre

Posted 12-May-2014
The hotel room was fairly clean and comfortable, we had a triple so it was one double and one single bed. The shower was very powerful and the bathroom was roomy considering this is a city centre hotel. Being Newcastle, you need to expect noise at night because everyone is rowdy. Parking in the ncp was £12 a night and seemed pretty safe. No hotel discount or parking of it's own.
5 out of 5
Recommended
for Everyone
by stuart from B

Great hotel - been often - next to railway station

Posted 27-Apr-2014
Great time at weekend - lots of people - little noise !