Ratings based on 513 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Night in newcastle

Posted 28-Jul-2015
Real handy for railway station. Reasonale price and ok rooms
4 out of 5
Recommended
for Everyone
by A verified traveller from Shropshire

Handy for town

Posted 05-Jul-2015
Pros: Location, comfort.
Cons: Decor a little tired.
Location: Loads of bars, restaurants, clubs nearby. Ideal for sightseeing and shopping. Close to all links.
A short walk from the rail station and city this hotel is ideally placed. Room was comfortable and quiet (was on the courtyard side). Facilities were typical for this type of hotel. Breakfast was reasonable self-serve buffet. Staff were generally helpful and friendly. I have no complaints about my stay.
2 out of 5
by A verified traveller from Shropshire

Not worth the discounted rate...

Posted 30-Jun-2015
Pros: Staff were pleasant. Big window in room. Clean bed.
Cons: Price charged - for the price, guests should feel comfortable not stinted.
Poor quality for the money charged. Clean, good bed and big window. I was put in a room with a connecting door, which was not locked. Bathroom was OK, but not top quality (although room charges were!). Coffee and teabags, but cost-cutting lack of biscuits and little milk - not as good as a good BandB or a Premier Inn. Staff very nice, presentable, hospitable. Basic furniture (Premier Inn again). Definitely not worth the money. Location - near station, but a bit remote. Wouldn't feel safe for a woman to walk around in the evening - without company. Would not stay here again. Would spend a little extra and go further out, or try the Hilton at Gateshead.
5 out of 5
Recommended
for Everyone
by A verified traveller from g

Nice hotel near to city ctr

Posted 29-Jun-2015
Somewhere to put the head down after a lengthy golf round Good time had by all very friendly staff
5 out of 5
Recommended
for Everyone
by A verified traveller from CoDurham

Quiet rooms but we stayed Sunday/Monday nights.

Posted 25-Jun-2015
Pros: Not to far from the station and some of the nightlife.
Cons: Something to keep the food hotter when ordering room service.
Location: Everything within walking distance of the hotel
Paid throught Expedia but hotel tried to charge an extra £95, which was the opening of the tab on the room and an extra night. But was quickly rectified by the friendly staff. Ordered room service and it arrived it was not very hot, but the steak was very tasty .
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Very close to the main railway station

Posted 20-Jun-2015
Pros: Friendly staff, nice room with facilities (kettle, tea, coffee)
Cons: -
Location: Close to railway station and city center
Very good experience. Ratio price/quality is excellent. The room was perfect and the staff very kind.
4 out of 5
Recommended
for Everyone
by A verified traveller from ballyclare

Convenient to city centre - fine for a nights stay

Posted 19-Jun-2015
Pros: Clean bright spacious at a reasonable price
Cons: Shortbread as shown in pictures would have been nice. Breakfast included in price would have been good. Daughter unable to access free wifi from room.
Location: Shopping in city centre, handy to bus for metro centre and walk along quayside. Situated in quiet courtyard
Good experience - arrived early and was able to check in. Lifts modern and frequent. Overall good.
3 out of 5
Recommended
for Everyone
by A verified traveller from edinburgh

Overnight Stay

Posted 10-Jun-2015
Pros: Location was great and breakfast option was good for the money
Cons: bathrooms
Location: it is in the heart of the city centre and short walk to some excellend bars and restraunts
I stayed here with my partner for a stop off on the way back from a family wedding, check in was slow for a Sunday afternoon and the room was ok the bathroom was small and tired looking but was ok for what we needed. staff on check out were friendly.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very pleasant

Posted 12-May-2015
Great location. Clean and comfortable room. Ideal for weekend away
5 out of 5
Recommended
for Couples
by hayley from Pembrokshire

Nice experience

Posted 28-Apr-2015 on Hotels
Realy nice hotel with nice mod bar. Good shower and nice big rooms and bed