Ratings based on 364 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from uk

Great hotel for the city.

Posted 22-Jul-2014
Pros: Clean, quiet, staff were great,and helpful.
Cons: Perhaps a cheaper smaller breakfast for us oldies,71. Tea and toast is a bit expensive.
Location: Handy for everything. Superb position.
A bit difficult to find, but we'll worth the effort. Staff very good , efficient, and friendly. Restaurant very good, the only minus being our bathroom was not as clean as you would expect, we didn't make a fuss,as we were only there for two nights. I would definitely recommend this hotel and would have no qualms about using it again ourselves. Excellent.
4 out of 5
Recommended
for Everyone
by A verified traveller from Stirling, Scotland

Brilliant city centre hotel

Posted 11-Jul-2014
Pros: Everything.
Cons: They could ensure the fire alarm doesnt go off at 7.30am!
Location: Brilliant, 2 minutes from the train station, 20 seconds to the car park, in the middle of town, perfect for eating out, pubs, clubs and shopping.
Stayed for 2 nights on a city break, friendly staff, brilliant room, modern, clean and great condition.
4 out of 5
Recommended
for Everyone
by A verified traveller

Robbie Concert

Posted 01-Jul-2014
Cons: Room needed a refurb?? The bathroom was particualy tired!
Location: Great location for the Metro Radio Arena
Only 5 mins walk to gig! Would recommend anyone going to the Metro Radio Arena to stay here.
5 out of 5
Recommended
for Everyone
by Zelda from Canada

Well equipped, modern hotel in great location.

Posted 28-Jun-2014
Pros: Great location, very clean, a good-sized modern bathroom and friendly, accommodating staff.
Location: The hotel was a short walk from the train station AND was well situated for walking around Newcastle to take in the major attractions & waterfront.
A good night's sleep in a comfy bed. Overall, an enjoyable stay
4 out of 5
Recommended
for Everyone
by A verified traveller

Brilliant location within Newcastle city centre

Posted 03-Jun-2014
Nice welcome, comfortable beds, clean and reliable as always
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in city centre

Posted 02-Jun-2014
I only stayed for one night but it had everything I needed for a comftable stay.
2 out of 5
by B bryan from home

My visit, ok nights sleep,poor hotel contact fr hq

Posted 02-Jun-2014
Pros: close to venue
Cons: staff attitude
Location: located near to the pink triangle, its ideal for a mix of sexualities.
Very little to comment on. Adequate service from a adequate hotel chain.
5 out of 5
Recommended
for Personal Event
by longy77 from dundee

great location

Posted 21-May-2014 on Hotels.com
great location for the radio arena and close to train station
4 out of 5
Recommended
for Personal Event
by Emily Blueman from Darlington

Excellent Central Location

Posted 19-May-2014 on Hotels.com
The hotel itself is an excellent central location, as expected parking in the city is tricky and you can find a local car park if you drive past the metro radio arena and look to your right £8.00 for 24 hours. The noise levels were reasonable considering our room window on the sixth floor opened directly above the main entrance. Beds are firm, good sized bathroom and plenty of pillows available
4 out of 5
Recommended
for Everyone
by TT from Saltburn

Closely situated

Posted 18-May-2014
Pros: Ideally situated and very easy to access with your car. Reasonably priced but we have stayed at hotels with higher star ratings for less.
Location: Bars, shops, museum, quayside. Mist things people want to do for a weekend away
The surrounding area is in need of regeneration but a short walk into the centre was enjoyable with various shops, bars, eateries and many touristic opportunities to visit museums etc.