Ratings based on 431 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good standard hotel

Posted 19-Dec-2014
Good standard hotel, with friendly staff, good bar andr decent year food.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Experience & Great Hotel

Posted 02-Dec-2014
It was a very pleasant experience both with the staff and room itself, the check in/out process was quick and easy. Room was well presented and very clean, couldn't find fault with it.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Jersey

Great location

Posted 30-Sep-2014
Pros: Both the location and the friendly and helpful nature of all staff
Cons: Only one hiccup - requested light bulb change at beginning our our week's holidays still not attended to by end of the holiday.
Location: Train station nearby, LIFE stadium nearby and plenty of bars and restaurants
My sister and I spent a week at this hotel from 16 September to 23 September and throughout the whole week we were made to feel very welcome and nothing was ever a bother or problem. We loved the location as it was only a few minutes from the central station and only (taking a slow walk) 15 minutes to the town hub-bub of Northumberland Street. We are looking at going back next year and have no hesitation in booking this hotle again.
4 out of 5
Recommended
for Families
by A verified travellerfrom surrey

Reasonable, well located good place for city visit

Posted 28-Sep-2014
Pros: Location
Cons: Room a bit hot and turning down radiator made little impact
Location: Near ano ugh to walk to all city attractions
Stayed with my son to attend a university open day. Hotel well located - close enough to walk to city centre but away from the noise. Room perfectly adequate and decent breakfast. Reasonable value for money. I would stay again.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Comfortable in a Perfect Location

Posted 27-Sep-2014 on Hotels.com
The room was comfortable and clean, the staff friendly and in a perfect location for my needs.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 26-Sep-2014 on Hotels.com
4 out of 5
Recommended
by A Mctavish

This traveller left a rating score only Posted 23-Sep-2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified traveller

Looks the part.

Posted 19-Sep-2014
Whistley window. Dodgy lock on the door. Really bad "free wifi" which you have to pay for if you want a better experience. Bar staff were very friendly but the reception staff were a bit up themselves.
3 out of 5
Recommended
by maloco79from ireland

Great North Run weekend

Posted 12-Sep-2014 on Hotels.com
The hotel was adequate. clean and tidy and comfortable. I just think its a shame that hotels in the area take advantage of people who are running an event for charity by charging them extortionate amounts for a bed for the night. I paid £250 for my room for the night and that didn't even include breakfast. if the hotel had of been under £100 it would of great at £250 it was below ok!
3 out of 5
Recommended
by A verified traveller

Posted 12-Sep-2014 on Hotels.com
OK - satisfactory but not luxurious.