Ratings based on 498 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 21-Jun-2015
Very close to all amenities that Newcastle have , very good shops,pubs ,wide range of eateries
1 out of 5
by A verified traveller from Bournemouth

executive accessible double room

Posted 18-Jun-2015
Pros: Food was very good
Cons: Windows that opened ! Air conditioning that worked ! Correct size bed as described ! Larger rooms and better furnishings !
executive accessible double room - No windows that could be opened ! Air conditioning did not work ! Room quite small ! In description when booked was told a queen size bed it was a lot smaller ! Very basic furnishings and fittings !
4 out of 5
Recommended
for Everyone
by A verified traveller from l

Great stopover

Posted 03-Jun-2015
Great city. Sage building very interesting. Will be back
5 out of 5
Recommended
for Everyone
by A verified traveller from Winchester UK

Great view of the Tyne

Posted 09-May-2015
Pros: Everything. It's a Hilton.
Cons: Free in room wifi. Taxis to turn up quicker.
Perfect hotel to mix work and relax. Clean rooms. Great light. Amazing view. Quiet. Attentive staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from sunderland

Shopping and restaurant stay.

Posted 19-Apr-2015
Pros: Spacious & modern rooms great staff deffenatly a four star
Cons: Guest should not pay for parking or a reduced rate
Location: Great for bars restaurant Sunday market
This is our second visit at the Hilton and we where not disappointed. Fabulous rooms lots of space modern throughout room & hotel, lovely staff well trained. Fantastic location for shopping and night life. Definatly be going back soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from Durham

Wonderful view, very classy, comfortable and taste

Posted 18-Apr-2015
Pros: View from room, spacious, tastfully decorated, comfortable, classy
Cons: Mini bar
Location: fantastic
The experience was wonderful. I couldn't fault the staff, the room, the service or the cleanliness. Me and my partner will definitely be back! x
4 out of 5
Recommended
for Everyone
by A verified traveller

We always enjoy our stays here...

Posted 12-Apr-2015
Pros: Foyer impressive. Staff pleasant and respond appropriately to concerns. Comfortable room with good view. Important to have a bath provided.
Cons: Clean the windows. Provide hot plates and keep breakfast bar food much hotter. Provide free WI-fi in rooms. Reduce parking charge.
Location: Leave your car in the car park. See the Sage and the Baltic nearby. Shop at the Metro Centre. Visit the Hancock museum and Laing art gallery.
We always enjoy our stays here. The staff are pleasant and professional. The Tyne views are exceptional. We are moderately fit and walked in to Newcastle and back quite easily. Room is comfortable. We took advantage of an offer for free in- room wi-fi for Hilton members and would appreciate this as standard in future. The car park is quite expensive but worth it, as it is quite possible to travel by bus for the whole of the stay. Our breakfast was a disappointment,but the staff responded appropriately to our justifiable complaints.
4 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 31-Mar-2015 on Hotels
2 out of 5
Recommended
for Business Travellers
by A verified traveller

Unsatisfactory

Posted 24-Mar-2015 on Hotels
Hotel was fine, however, the cost of breakfast was ridiculously high. Will not be using this hotel again.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Lovely hotel and good location

Posted 18-Mar-2015 on Hotels
very comfortable and enjoyable. It's location was close to where I was working and easy to get to