Ratings based on 435 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great stay hotel brilliant

Posted 06-Dec-2014
Location: Location great short walk over bridge and your in the heart of Newcastle city centre
Hotel room very clean and tidy bed very comfy hotel gym swimming pool steam room great
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent Views and stay in the Executive rooms

Posted 17-Nov-2014
Pros: Location and friendly, helpful staff
Cons: Free WIFI access in the executive lounge. Charging an extra £15 seems mean.
Well worth the extra expense of staying in the executive rooms. This means you have access to the executive lounge and a complimentary continental breakfast, afternoon tea (3-5) and a free bar (6-8 including cava, red and white wine and beer), Tea, coffee and soft drinks were available all day. The view from the executive lounge is simply stunning - looking directly towards the Tyne bridge.
3 out of 5
Recommended
for Everyone
by A verified traveller

Ok but a bit overpriced

Posted 04-Nov-2014
Pros: Staff friendly
Cons: Need to sort out room. Better cleaning
Location: Good location close to sage
Room cost £175. Filthy carpet floor with large stain. Stray pubic hair on bathroom floor. Good points: staff friendly and helpful. Bed comfortable. Shower good.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Lovely hotel...shame about the bass!!

Posted 26-Oct-2014
I've stayed here before and enjoyed my stay without any issues. The rooms are great, clean and breakfast is good. Location is useful for the city centre, the Sage and Metro arena. This time, however, there was an event on and the music, well specifically the bass, was so unbelievably loud. We could actually feel the vibrations on the fifth floor. No exaggeration.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel for conference & City stay

Posted 10-Oct-2014
Staff very helpful & friendly. Rooms clean & missing towel sorted out very quickly. Good breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent staff

Posted 05-Oct-2014
Stayed for our wedding anniversary in an executive room,facilities were good and staff were very attentive and friendly. Slightly disappointed in the breakfast but all in all an excellent hotel.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 15-Sep-2014 on Hotels.com
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 13-Sep-2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by Mikefrom East Yorkshire

Great Hotel and good for the money

Posted 08-Sep-2014 on Hotels.com
It was my first time staying in a Hilton hotel and me and my girlfriend loved every minute of it. The only issue I had was that the food was pretty expensive, but I have been known to be a bit tight with my money ;) A lovely stay overall.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Rhein-Main area

perfekte Location

Posted 08-Sep-2014
Pros: Lokation, freundliches Personal
Location: Gegenueber der Altstadt von Newcastle, Swing Bridge, Millenium Bridge, Quays - alles in Laufweite
Toller Blick auf Newcastle und die Bruecken, oeffentliche Verkehrsmittel, Busbahnhof, Metro Exchange in Laufweite. Guter Ausgangspunkt fuer Trips zum Hafrianswall.