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Reviews of Kabannas Newcastle

4 out of 5
Kabannas Newcastle
17 Carliol Square, Newcastle-upon-Tyne, England

Reviews

7.8

Good

Rating 10 - Excellent. 111 out of 317 reviews" "
Rating 8 - Good. 98 out of 317 reviews" "
Rating 6 - Okay. 64 out of 317 reviews" "
Rating 4 - Poor. 29 out of 317 reviews" "
Rating 2 - Terrible. 15 out of 317 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cheap and cheerful
Stayed 1 night in Apr 2024
Response from Siobhon L on 17 Apr 2024
HI Sarah, Thank you for your review, I am pleased you enjoyed your stay. We hope to see you again.

6/10 Okay

AJIN P

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hi atleast Atlest for single room booking, we need a kettle, drinking water service, bath soap, Tea, coffee, suger pauches in the room. Atlest for single room booking
Stayed 1 night in Apr 2024
Response from PaulS on 11 Apr 2024
Hello. Thanks for the review. I appreciate your feedback and suggestions on the services available. Hope to see you again soon.

10/10 Excellent

Atina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming. The bathroom was nice and clean with good water pressure.
Stayed 1 night in Jan 2024
Response from PaulS on 2 Apr 2024
Hello Atina. Thanks for the brilliant 5 out of 5 rating and review on your recent stay with Kabannas. I was delighted you enjoyed your time in Newcastle so much. Thanks for staying.

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and very good value for money. Would definitely recommend and will most likely come back
Stayed 1 night in Mar 2024
Response from PaulS on 2 Apr 2024
Hello Ivan. Thanks for the fantastic 5 out of 5 rating and review on your recent experience with Kabannas. I was delighted you enjoyed your time in Newcastle so much. Thanks for staying.

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy for the price
Stayed 1 night in Mar 2024
Response from PaulS on 2 Apr 2024
Hello Peter. Many thanks for the amazing 5 out of 5 rating and review on your recent stay with Kabannas. I was delighted you enjoyed your time in Newcastle so much. Thanks for staying.

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean
Stayed 1 night in Mar 2024
Response from PaulS on 12 Mar 2024
Hello Melanie. Thanks for the fantastic 5 out of 5 review. Delighted you enjoyed your stay in Newcastle.

10/10 Excellent

Louise

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from PaulS on 12 Mar 2024
Hello Louise. Thanks you for the 5 out of 5 rating on your stay with Kabannas in Newcastle. Delighted to see you enjoyed the experience so much.

4/10 Poor

Kimberly

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom had mold and door didnt shut 2 staff entered the room disturbed me sleeping separate times extra charge for the room which wasnt explained a nice looking room but bad mattress and pillows (very very hard) good if u desperately need somewhere to stay although theres cheaper and better.
Stayed 1 night in Feb 2024
Response from PaulS on 12 Mar 2024
Hello Kimberly. Thank you for the review. I am sorry to hear you were disturbed during your stay with us and please accept my apologies for the inconvenience. I hope you will notice an improvement on your next visit.

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and fairly modern, staff were helpful and pizzas and drinks in the bar were nice and fresh. would recommend.
Stayed 1 night in Jan 2024
Response from PaulS on 7 Feb 2024
Hello Eleanor. Thanks for the review on your recent experience with Kabannas. I was very pleased to see you had enjoyed your time in Newcastle and hope you will come and see us again soon. Thanks for staying.

10/10 Excellent

Racheal

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Absolutely wonderful. The staff were friendly.
Stayed 1 night in Jan 2024
Response from PaulS on 21 Jan 2024
Hello Racheal. Thank you for the fantastic review and 10 out of 10 rating. I was delighted you enjoyed your stay in Newcastle so much. Thanks for staying and I hope to see you again soon.

6/10 Okay

Holly

Stayed 1 night in Jan 2024
Response from PaulS on 21 Jan 2024
Hello Holly. Thanks for the rating.

2/10 Terrible

Kenneth

Stayed 1 night in Dec 2023

6/10 Okay

Iek Tong

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from PaulS on 21 Jan 2024
Hello. Thanks for the rating.

10/10 Excellent

Avinash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from PaulS on 21 Jan 2024
Hello Avinash. Thanks for the fantastic 5 out of 5 rating.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from PaulS on 21 Jan 2024
Hello. Thanks for the rating.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First experience at Kabannas NewCastle
Our stay was good. We were comfortable. We would have loved to havre abit of variety interms of food apart from pizza. Overall, we he's a good stay. Will definitely recommend it to others
Stayed 2 nights in Dec 2023
Response from PaulS on 21 Jan 2024
Hello. Thanks for the brilliant 10 out of 10 rating. Delighted to see you enjoyed Newcastle so much. Thanks for staying.

4/10 Poor

Sai

Disliked: Cleanliness, staff & service, property conditions & facilities
There were no towels provided . Not a good place to stay.
Stayed 1 night in Dec 2023
Response from PaulS on 21 Jan 2024
Hello Sai. Thanks for the review. Towels are not included in the room but are available to hire from reception for a small fee or you can bring your own. Check the terms of stay for full info on our services and facilities.

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value
first time I've stayed in a hostel - I normally use hotels but, travelling solo this time, I decided to try it as the rate was very good. I selected a double room with ensuite - when I arrived, due to refurbishment, I had been moved to a family room which slept 5. There was a double bed which was very comfy. The room was sparse but very clean, with a good tv. The staff are extremely helpful and the bar/restaurant area is worth a visit in its own right - great vibe. Would definitely stay again - it's great value. My only negative was the extra charge for towels.
Stayed 1 night in Nov 2023
Response from PaulS on 21 Jan 2024
Hello Glenn. Thanks for the review on your recent stay with Kabannas. I was very pleased you seemed to enjoy your stay and appreciate the feedback on the hostel facilities and the team. Hope to see you again soon.

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from PaulS on 21 Jan 2024
Hello James. Thanks for the fantastic 10 out of 10 rating.

10/10 Excellent

OLUWASEYI

Liked: Amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2023
Response from PaulS on 21 Jan 2024
Hello Oluwaseyi. Thanks for the fantastic 5 out of 5 rating. Pleased you enjoyed your stay so much.

8/10 Good

Steven

Stayed 1 night in Oct 2023
Response from PaulS on 21 Jan 2024
Hello Steven. Thanks for the rating.

8/10 Good

Lita

Stayed 1 night in Jun 2023
Response from PaulS on 21 Jan 2024
Hello Lita. Thanks for the rating.

10/10 Excellent

Sammie

Travelled with partner
Liked: Staff & service, property conditions & facilities
Lovely room had a fantastic stay staff was very friendly keep up the good work xxxx
Stayed 1 night in Jun 2023
Response from Paul S on 18 Jun 2023
Hello Sammie. Thanks for the wonderful 5 star review. Delighted you enjoyed your time in Newcastle. Hope to see you again soon.

8/10 Good

Amanda

Stayed 1 night in Jun 2023
Response from Paul S on 18 Jun 2023
Thanks for the rating Amanda. Glad you enjoyed your stay.

10/10 Excellent

Carl

Stayed 3 nights in Jun 2023
Response from Paul S on 18 Jun 2023
Hello Carl. Thanks for the brilliant 10 out of 10 rating. Delighted you enjoyed your stay so much.

10/10 Excellent

REEDZNAN

Stayed 1 night in May 2023
Response from Paul S on 18 Jun 2023
Hell Reedznan. Thanks for the brilliant 5 star rating. Hope to see you again soon. Thanks for staying.

10/10 Excellent

ADAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Paul S on 18 Jun 2023
Hello Adam. Thanks for the brilliant 5 start rating. Hope to see you again soon.

10/10 Excellent

Jared

Stayed 1 night in May 2023
Response from Paul S on 18 Jun 2023
Hello Jared. Thanks for the brilliant 10 out of 10 rating. Glad you enjoyed Newcastle so much. Thanks for staying.

10/10 Excellent

Annabel

Stayed 3 nights in May 2023
Response from Paul S on 18 Jun 2023
Hello Annabel. Thanks for the wonderful 10 out of 10 rating on your stay at YHA Newcastle. Delighted to see everything went so well for you.

10/10 Excellent

A

Stayed 1 night in Apr 2023
Response from Paul S on 18 Jun 2023
Hello A. Thanks for the wonderful 10 out of 10 rating on your stay at YHA Newcastle. Delighted to see everything went so well for you.

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from PaulS on 18 Apr 2023
Hello Peter. Thank you for the 10 out of 10 rating. Delighted you enjoyed your stay.

8/10 Good

Joy

Business traveller
Liked: Staff & service, amenities
Great customer service. Affordable. Breakfast was good. Had issue with heating in my room which heated a small area on a random cold April night and was either too hot or too cold. Bathroom was like a portaloo and not overly clean. But overall - pleased with my stay.
Response from PaulS on 18 Apr 2023
Hello Joy. Thank you for the review on your recent experience with YHA. I was pleased to see you enjoyed your time in Newcastle and appreciate the feedback on the hostel and facilities. Thanks for staying.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad staff
Room was lovely cumfy but certain staff called mark was disgusting his attitude really bad needs sacked if u ask me needs to learn some manners
Stayed 1 night in Mar 2023
Response from PaulS on 12 Mar 2023
Hello. Thanks for the review.

10/10 Excellent

Taofik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The whole staff is very helpful and kind, especially the lady called Siobhan. A very kind lady
Stayed 2 nights in Jan 2023
Response from PaulS on 7 Feb 2023
Hello. Thank you for the fantastic five start review. Delighted to see you enjoyed yourself so much. Thanks for staying with us.

8/10 Good

James

Stayed 1 night in Jan 2023
Response from PaulS on 7 Feb 2023
Thanks for the rating.

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023
Response from PaulS on 7 Feb 2023
Thanks for the fantastic 10 out of 10 rating.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023
Response from PaulS on 12 Mar 2023
Hi Gary. Thanks for the five star rating. Hope to see you again.

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Cost effective
Stayed 3 nights in Jan 2023
Response from PaulS on 7 Feb 2023
Hello Anna. Thanks for the fantastic 10 out of 10 rating. Delighted to see you enjoyed your stay so much.

8/10 Good

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from PaulS on 7 Feb 2023
Thanks for the rating.

10/10 Excellent

Lois

Stayed 2 nights in Sep 2022
Response from Paul S on 6 Nov 2022
Hello Lois. Thanks for the fantastic 10 out of 10 rating. Delighted you enjoyed the stay so much. Hope to see you again.

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the cost, very high standards. Excellent value, and especially the staff were super.
Stayed 1 night in Oct 2022
Response from Paul S on 6 Nov 2022
Hello Tim. Thanks for the brilliant review and rating. Delighted you enjoyed your time in Newcastle so much. Thanks for staying.

10/10 Excellent

Maria

Stayed 1 night in Oct 2022
Response from Paul S on 6 Nov 2022
Hello Maria. Thank you for the fantastic 10 out of 10 rating. Delighted you enjoyed the stay in Newcastle so much. Hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Paul S on 6 Nov 2022
Hello. Thanks for the rating and for staying with us.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
it is very clean,staff are very helpful.recomend to anyone staying from one night to several nights.
Stayed 1 night in Sep 2022
Response from PaulS on 30 Sept 2022
Hello Ronald. Thank you for the review on your stay with YHA Newcastle. I am delighted everything went so well for you. Thanks for letting us know and I hope you will come and see us again soon.

6/10 Okay

Wai Sze

Liked: Cleanliness, staff & service, room comfort
bathroom is not good
bathroom is not that good, other things is ok
Stayed 1 night in Sep 2022
Response from PaulS on 26 Sept 2022
Hello Wai Sze. Thank you for taking the time to provide a review on your recent experience with YHA. I hope you will come and see us again soon. Thank you for staying.

8/10 Good

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from PaulS on 26 Sept 2022
Thanks for the rating.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from PaulS on 26 Sept 2022
Thanks for the rating.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hostel
Nice hostel, friendly staff and about what you’d expect, perhaps a tad more expensive than I’d usually spend in a hostel but very handy location.
Stayed 1 night in Aug 2022
Response from PaulS on 26 Sept 2022
Hello. Thanks for the review following your stay with YHA Newcastle Central. I hope you will come and see us again soon. Thanks for staying.

8/10 Good

Eugenia

Stayed 1 night in Aug 2022
Response from PaulS on 26 Sept 2022
Thanks for the rating.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
really clean modern rooms, great hostel!
Stayed 1 night in Aug 2022
Response from PaulS on 26 Sept 2022
Hello Mark, Thanks for the brilliant 10 out of 10 review on your recent stay with YHA. I was delighted to see everything went so well for you. Thanks for staying.