Miscellaneous

Reviews of Close House

4 out of 5
Close House
Close House Estate, Heddon-on-the-Wall, Newcastle-upon-Tyne, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 77 out of 104 reviews" "
Rating 8 - Good. 23 out of 104 reviews" "
Rating 6 - Okay. 2 out of 104 reviews" "
Rating 4 - Poor. 2 out of 104 reviews" "
Rating 2 - Terrible. 0 out of 104 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Himansu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Staff & Services. Fabulous breakfast, lovely golf courses. Will visit again with group of society golfers.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mark

Stayed 1 night in Dec 2023

10/10 Excellent

Stuart

Stayed 1 night in Oct 2023

10/10 Excellent

Johan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderfull stay
One of the nicest hotels and place I stayed. Nothing negative to say. Just brillant.
Stayed 1 night in May 2023

8/10 Good

Falguni

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple Retreat.
1 night relaxing stay. Perfect retreat for a relax and re charge. Only negative for a Hotel of this standard is no SMART TV which is very disappointing.
Stayed 1 night in Dec 2022

10/10 Excellent

Carole

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally idyllic location, very comfortable beds, great food and fabulous staff. What’s not to like 👍👍

10/10 Excellent

ANNETTE

Stayed 1 night in Dec 2022

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

William

Stayed 3 nights in Oct 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are bot many places that provide such a level of comfort and silence that 8 hours sleep is guaranteed (provided you get to bed on time). A beautiful place, great accommodation, service, food and golf.
Stayed 1 night in Feb 2022

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room and facilities, staff were very helpful and friendly. We had dinner in the restaurant which was amazing and fairly priced. We will definitely be back
Stayed 1 night in Feb 2022

10/10 Excellent

R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Close House
The accommodation at Close House is exceptional and the beds are so comfortable. The quality of the food at 19 restaurant is exceptional and the service is superb, highly recommended and can't wait to return and play !
Stayed 1 night in Feb 2022

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night in heaven
Wonderful place! Room was fantastic can’t beat it for the price! Beautiful grounds the golf course is amazing.
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for our work night away
Great stay for a work event. Rooms recently refurbished and a really good size with large bathrooms. For a night away with dinner, a great place and would return.
Stayed 1 night in Jan 2022

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New year
Fantastic two night stay. Breakfast great, evening meal you need to choose carefully was disappointed with fish & chips and the mushroom stroganoff. Service was brilliant, staff friendly and polite. Room best I’ve stayed in for a long time, we will definitely return.
Stayed 2 nights in Dec 2021

10/10 Excellent

Karren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas treat x
We booked an overnight stay as a treat for ourselves. Amazing room & very good food
Stayed 1 night in Jan 2022

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful relaxing retreat
This was not our first time staying at Close House and it certainly won't be the last. The rooms are located in a separate courtyard building just up from the main building. On this occasion we stayed on the first floor, last time we were on the ground floor. I think the ground floor rooms are a little larger, however the first floor have beautiful beams - both are huge! They're suites not rooms. The decor and detailing are very high end. Breakfast was beautiful. It wasn't a buffet syle as in most other hotels. There was a menu and it was cooked to order. Although we didn't eat lunch or dinner this time we have done many times before. I'm gluten free and have always felt very well looked after. All meals are served in the main building (clubhouse) and have the most beautiful views over the golf course. The golf course is stunning but you don't have to ve a golfer to appreciate it, there are some beautiful walks around the grounds. There is plenty of parking which is included. I would estimate that it's approximately 10 minutes drive to Metro Centre or Newcastle City Centre if you fancy a spot of shopping.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Stayed here a few years ago and it is still a fab place to stay. The rooms are excellent and tastefully furnished. The staff are very friendly and excellent and the food fab in both quality and quantity.
Stayed 1 night in Mar 2020

10/10 Excellent

Mark, West Yorkshire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love Close House! A mixture of modern, elegant, friendly and relaxed. Can't wait to return!
Stayed 2 nights in Feb 2020

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Shiona, Yorkshire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had room 1 and it was lovely we would like to return. Unfortunately no golf was played as there was a competition on so only down side.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roma are large with amazing bathrooms. Food in the restaurant was lovely and location is quiet
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation is amazing, also excellent food. Would recommend this hotel to anyone
Stayed 1 night in Jan 2020

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas presents
Superb accommodation. Beautifully cared for. Enjoyed every moment of our stay
Stayed 1 night in Dec 2019

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three day break in Hetton -on -the-wall
Th accommodaton was excellent ,largs and confortable
Stayed 3 nights in Dec 2019

8/10 Good

MARY

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely big rooms and superb bathrooms. However our first room had a dirty duvet cover when we got in the room. We were moved by the reception staff to a huge room which was beautiful
Stayed 1 night in Dec 2019

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and facilities excellent, very modern and well maintained. Breakfast ok, evening meals excellent and good value. Lighting from courtyard to and through car park very poor. During a recent visit
Stayed 2 nights in Nov 2019

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Great
Couple of issues with heating in our room, however we were offered a partial refund. Excellent getaway other than that
Stayed 1 night in Nov 2019

10/10 Excellent

Janice

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great night thank you so much fabulous food Fabulous room would recommend it to any one Staff fabulous
Stayed 1 night in Sep 2019

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had excellent weather, but in poor weather the 200m walk from the rooms to the 19th might be a problem for some guests. We had two minor problems with the room which were corrected with no fuss. Its a wonderful location for golfers even if you are not playing at the Close courses. At £160/night B&B it was very good value.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Lovely setting and fabulous and lavish rooms and bathroom in the courtyard.
Stayed 1 night in Apr 2019

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved room 4 the Quality , Decor was beautiful, the spaciousness felt like home . Loved the heated floor in the bathroom , the bath and shower . The beds were comfortable and the curtains and blinds made the room perfect for sleeping . The building , gardens are beautiful and well groomed . The setting and the serenity of this accommodation was stunning , the mature trees are spectacular as was the golf course. The club house breakfasts presented good variety , the quality of the food was good , the views from the dining room were of the golf course which was beautifully manicured We will definitely stay again Anne from Canada
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, very luxurious, spacious and comfortable bdd, what more can you need
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the fact they actually read our request for room 1 absolutely delighted to find thats what we were given on arrival. Will definitely return
Stayed 1 night in Feb 2019

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed our stay at close house, luxury at a good price and lovely food
Stayed 1 night in Feb 2019