We had problems moving into our new house, and so we had to stay at the Britannia multiple nights, often booking minutes before check out time ended. They were polite, friendly, and caring; all service was prompt and understanding of our situation. They even moved my mother and I so we didn't have to be next to a stag party!
Hotel is ideally situated for various things. For us it was a day at the seaside and a day shopping and splashing in the hotel pool. Ate dinner one night and it was superb. Kids food was a bit mature (very posh mozzarella macaroni)but was eaten eventually. Opposite a Toby carvery which was lovely. Ate dinner and also a breakfast there as part of the journey home. Mainly due to pricy hotel breakfast. But that's par for the course unless you pick breakfast inclusive. Pool was great as was hotel staff. Little slow in the bar service but that's really the only issue had. Will return in winter for sure.
Thoroughly enjoyed our stay! As a family of four with two young children we were expecting our stay to be hectic however it was none of the sort we had our beds made up as we were very late arriving & the staff were so kind and helpful it was a great weekend would definitely recommend & come back!
Hotel is lovely ! Loads of mod cons Bose iPod Dock, electrical blinds , flat screen and beautiful fittings! Would recommend to everybody I know! Not to far from Newcastle centre only 5 quid in a taxi! Food and staff lovely! Worth a lot more than we paid!!!!
chris leicester from leicester
This first choice for luxury Hotel in Newcastle Upon Tyne is a 3 Star Rated Accommodation. Enjoy complete relaxation at The …More
Just one small thing, Not all rooms were en suite, did not realise this at time of booking, unable to upgrade as hotel was full but owner did let us have a free ensuite room one night when one became free
sylvia from norfolk
Set in four acres of fabulous wooded gardens stands the stunning Georgian mansion of Hedgefield House. Set in Northumberland …More
We used the hotel as a base whilst I underwent some tests and procedures at the Royal Victoria infirmary. The staff could not have been more helpful and all in all the quality of our stay was exceptional.
The bedrooms are understated but well-equipped. Our room was spacious and incorporated a substantial ensuite bathroom (possibly made bigger by disability provision). The hotel offers free Wi-Fi this was always up and running.
We experienced room service and dining in the restaurant and also took some bar meals. As one might expect the meals are individually prepared and in consequence the range is limited. Vegetarian options are limited but if one includes fish in the diet the choice is wider.
by far the most striking feature of the whole experience was the pleasant and personal rapport with all members of staff. Clearly someone takes great care in recruiting, training and monitoring.
Brian from NE Scotland
AA hotel of the year 2008-2009A grand house with contemporary style a leafy setting near the heart of the city. Jesmond Dene …More
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