We had problems moving into our new house, and so we had to stay at the Britannia multiple nights, often booking minutes before check out time ended. They were polite, friendly, and caring; all service was prompt and understanding of our situation. They even moved my mother and I so we didn't have to be next to a stag party!
Thoroughly enjoyed our stay! As a family of four with two young children we were expecting our stay to be hectic however it was none of the sort we had our beds made up as we were very late arriving & the staff were so kind and helpful it was a great weekend would definitely recommend & come back!
Booked through Quidco with 12% cashback so paid around £35 for a midweek stay, excellent value for money close to city center, comfortable and clean in a superior room.
Reception staff welcoming and friendly, for what you pay well worth it no issues
Just one small thing, Not all rooms were en suite, did not realise this at time of booking, unable to upgrade as hotel was full but owner did let us have a free ensuite room one night when one became free
sylvia from norfolk
Set in four acres of fabulous wooded gardens stands the stunning Georgian mansion of Hedgefield House. Set in Northumberland …More
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