Ratings based on 695 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom sydney

Good distance to shops

Posted 08-Mar-2015
A convenient distance from a family function. Lovely views
3 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Port Macquarie

Great views from this place

Posted 23-Feb-2015
Pros: Position.
This hotel is perched on a ridge with great views from the restaurant and pool area. Property is a bit tired and "old motel" style, but was clean and comfortable. The Duty Manager was very efficient and helpful. When we arrived at the restaurant the waitress advised that she was the only one working and apologised in advance for any delays. However there weren't any and it was fine. A glass of red wine that tasted decidedly "off" was quickly replaced.
4 out of 5
by Leonie Martinfrom Australia - NSW - Sydney

Posted 30-Dec-2014
Pros: Uncluttered space
Cons: Breakfast croissants
Well kept gardens and most details beautiful
Comment from Hotel Management
30-Dec-2014
Dear Leonie: Thank you so much for the great feedback. We are trying our best to service our client and give them a great experience. I will personally check on those croissants as we normally have great feedback on their quality. Thank you again for sharing it with us all, and we hope your next visit will be as pleasant as the previous one. Sincerely, D. Reghenzani
4 out of 5
by Toni wilsonfrom Australia - NSW - Regional NSW

Posted 30-Dec-2014
Comment from Hotel Management
30-Dec-2014
Dear Toni: Thank you so much for the great feedback. We are trying our best to service our client and give them a great experience. Thank you again for sharing it with us all, and we hope your next visit will be as pleasant as the previous one. Sincerely, D. Reghenzani
5 out of 5
by Jackie Shanksfrom Australia - QLD - Regional QLD

Posted 30-Dec-2014
Pros: Good restaurant, easy parking, and comfortable bed.
Cons: Large dead spider in our room!
Location: Good views
Facilities: Restaurant was lovely.; Value: Great deal;
Comment from Hotel Management
30-Dec-2014
Dear Jackie: Thank you so much for the great feedback. We are trying our best to service our client and give them a great experience. I do apologise for the dead spider in your room, the proximity of the bush make us prone to wild life invasion but I am glad that our pest control is working. Thank you again for sharing it with us all, and we hope your next visit will be as pleasant as the previous one. Sincerely, D. Reghenzani
5 out of 5
by Rodney Brightfrom Australia - NSW - Newcastle

Posted 29-Dec-2014
Pros: Facilities in room, toaster,big coffee cups
Cons: Nil
Location: Close to everything, Good views
Facilities: Above average; Value: Affordable; Service: Good, Friendly, Courteous; Cleanliness: Immaculate; Close to major shopping centres,good views to ocean at a distance
Comment from Hotel Management
29-Dec-2014
Dear Rodney: Thank you so much for the great feedback. We are trying our best to service our client and give them a great experience. Thank you again for sharing it with us all, and we hope your next visit will be as pleasant as the previous one. Sincerely, D. Reghenzani
4 out of 5
by janice kilmurrayfrom Australia - NSW - Port Macquarie

Posted 29-Dec-2014
Pros: Position
Cons: Bathroom needs a scrub/reno
Location: Close to everything
Value: Affordable; Service: Courteous; Cleanliness: bathroom could have b;
Comment from Hotel Management
29-Dec-2014
Dear Janice: Thank you so much for the great feedback. We are trying our best to service our client and give them a great experience. We have started a refurbishment programs of our bathroom with the hotel completed in a few months. Thank you again for sharing it with us all, and we hope your next visit will be as pleasant as the previous one. Sincerely, D. Reghenzani
5 out of 5
by Robert Creekefrom Australia - NSW - Sydney

Posted 29-Dec-2014
Pros: Wifi
Cons: None really
Comment from Hotel Management
29-Dec-2014
Dear Robert: Thank you so much for the great feedback. We are trying our best to service our client and give them a great experience. Thank you again for sharing it with us all, and we hope your next visit will be as pleasant as the previous one. Sincerely, D. Reghenzani
4 out of 5
by Vincent Chanfrom Australia - NSW - Sydney

Posted 29-Dec-2014
Location: Good views, Australia
Facilities: Typical; Value: Economical; Service: Professional; Cleanliness: Lovely;
Comment from Hotel Management
29-Dec-2014
Dear Vincent: Thank you so much for the great feedback. We are trying our best to service our client and give them a great experience. Thank you again for sharing it with us all, and we hope your next visit will be as pleasant as the previous one. Sincerely, D. Reghenzani
5 out of 5
by Jeff Kelly

Posted 28-Dec-2014
Comment from Hotel Management
28-Dec-2014
Dear "?": Thank you so much for the great feedback. We are trying our best to service our client and give them a great experience. Thank you again for sharing it with us all, and we hope your next visit will be as pleasant as the previous one. Sincerely, D. Reghenzani