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Reviews of Wingate BY Wyndham Manhattan Midtown

3 out of 5
Wingate BY Wyndham Manhattan Midtown
235 West 35th Street, New York, NY

Reviews

7.4

Good

Rating 10 - Excellent. 204 out of 998 reviews" "
Rating 8 - Good. 429 out of 998 reviews" "
Rating 6 - Okay. 235 out of 998 reviews" "
Rating 4 - Poor. 90 out of 998 reviews" "
Rating 2 - Terrible. 40 out of 998 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly helpful service and excellent location. Easy walking distance to the train station and Times Square with many stores and dining choices nearby. We would definitely stay again
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
The cleanness in the bathroom doesn't like because the bath is so dirty and smelled bad with humidity.
Stayed 3 nights in Dec 2018

10/10 Excellent

AManda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and large rooms!
Took our twins for their first time to NYC to see the tree. Our stay was great! The location was perfect! The nighttime front desk woman was so sweet and very friendly! Breakfast was delicious. This is our new hotel for when we stay!
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a one night mini getaway. Slept well. Clean enough and included bfast!
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the friendly staff, location and price for such a beautiful Hotel! My wife and really enjoyed out visit to New York! Much love from Idaho!
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2018

6/10 Okay

Jozef

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Bonnie gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NYC
In NYC for a quick overnight for Andrea Bocelli and Rockefeller Center and Union Square Christmas Bazaar.
Stayed 1 night in Dec 2018

6/10 Okay

Michael

Liked: Room comfort
Disliked: Property conditions & facilities
Fine
Hotel smelled bad
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff at front desk was very nice but the room was horrible. Holes in sheets, shower had almost no water pressure, had to request hair dryer which barely blew air, no wash cloths in the room. Room very noisy from bar next door. Staff was very nice and friendly, even though room condition was less than satisfactory. They were not able to move us, but did try to help when we asked for extra sheets and towels. I felt bad because they were so nice and had really nothing to do with room conditions.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet location. Cannot believe it was in the middle of Manhattan
Stayed 4 nights in Nov 2018

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent. Only noticeable (minor) annoyance was the loud heater. It would bang every so often and ran really loud. Nothing major. My stay was enjoyable.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean b.c. and comfortable. Very much enjoyed the complimentary breakfast. Hotel entrance could use a little sprucing up.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2018
Response from Marielle-Sales Manager on 6 Dec 2018
Thank you for taking the time to rate us! We hope to see you soon. Best regards,

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
The hotel was in a perfect location, 1 block from Penn Station and 10-15 blocks from Times Square. The place could use some updating but overall we enjoyed our stay!
Stayed 2 nights in Nov 2018
Response from Marielle-Sales manager on 6 Dec 2018
Good afternoon Kristin, We are very happy that you enjoyed our location as well as your stay. Thank you for taking the time to write a review, we appreciate your feedback and will to everything in our power to improve. Best regards,

8/10 Good

Megan

The location of hotel is very good, the next junction is Macy's. Room is clean and comfortable. Only grouse is the breakfast offering which contained exactly the same items for my 2 nights' stay.
Stayed 2 nights in Nov 2018
Response from Marielle-Sales manager on 6 Dec 2018
Good afternoon Megan, We are so happy that you enjoyed our location as well as our rooms! We appreciate your feedback and will do everything possible to improve. Best regards,

10/10 Excellent

Maria

Nice and convenient walking distance to everything. Good space for the whole family.
Stayed 1 night in Nov 2018
Response from Marielle- Sales Manager on 27 Nov 2018
Good morning Maria, Thank you so much for your review! We are very happy you enjoyed our location and were able to enjoy with your family. We would love to have you all stay with us soon!

10/10 Excellent

Richard, Jerusalem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
let me check in early which was very useful for me on a rainy day
Stayed 1 night in Nov 2018
Response from Marielle- Sale Manager on 27 Nov 2018
Good morning Richard, We are happy you enjoyed your stay and that the staff was able to assist you in a rainy day.We hope our location and amenities were of your liking! We would love to have you with us again. Best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great place near the main avenues and subway station
Stayed 5 nights in Nov 2018
Response from Marielle -Sales manager on 27 Nov 2018
Good morning, We are very happy to hear that you loved our location! We hope you were able to enjoy all the New York City attractions nearby. We would love to have you stay with us! Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel staff was very helpful and friendly; the room was kept clean; and the continental breakfast was very good
Stayed 3 nights in Nov 2018
Response from Marielle- Sales manager on 27 Nov 2018
Good afternoon, Thank you for taking the time to write a review! We are very happy that you enjoyed your stay including our staff, cleanliness and complementary breakfast. We would love to have you with us again! Best regards,

10/10 Excellent

David

Everything was just great. Easy location and nice rooms.
Stayed 3 nights in Nov 2018
Response from Marielle- Sales Manager on 27 Nov 2018
Good morning David, Thank you so much for your review! We are happy you enjoyed our room and location. Please come back to stay with us soon! Best regards,

8/10 Good

Babette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms, plenty of hot water, walk to bus stop
Stayed 7 nights in Nov 2018
Response from Marielle-Sales Manager on 6 Dec 2018
Good morning Babette, Thank you for taking the time to write a review. We are happy that you enjoyed the size of our rooms and our location! Please visit us soon. Best regards,

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
There was trash behind the bathroom door. The staff was helpful and pleasant and it was a close walk.
Stayed 1 night in Nov 2018
Response from Marielle- Sales Manager on 27 Nov 2018
Good morning, Thank you for taking the time to write a review. We are glad the staff was helpful and nice and that you enjoyed our location. We are sorry for any inconvenience, we hope the issue was resolved immediately. Please come visit us again! Best regards,

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, amenities
Great location! Easy to walk to lots of sites.A bit dated.
Stayed 2 nights in Nov 2018
Response from Marielle-Sales manager on 6 Dec 2018
Good afternoon, Thank you for taking the time to write a review. We appreciate your feedback and would love to have you back with us soon. Best regards,

6/10 Okay

Steve, Hickory, NC

Business traveller
Liked: Staff & service
Good location. Wonderful reception group Negative was breakfast experience and shower drain system
Stayed 3 nights in Nov 2018
Response from Marielle- Sales Manager on 27 Nov 2018
Good afternoon Steve, Thank you for writing a review and for staying with us! We are happy you enjoyed our location. We will take your feedback into account in order to improve. Please give us another chance! Best regards,

6/10 Okay

Becki, West Virginia

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The pictures of this hotel must have been taken when it was new. It looks nothing like the pictures.... they certainly need updated. Rooms were clean but worn. Staff was great. Breakfast was good. Hotel appears large but was very small. Only 6 rooms per floor.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

2/10 Terrible

ZCW

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
For starters, pictured exterior is the incorrect hotel. The staff are neglectful, rude and dismissive. The establishment is very rundown, furniture is stained, badly damaged or both, the rooms smell old, feel and look unclean, has filthy stained carpets and the very limited amenities are old or don’t work properly if at all. all round an awful experience.
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2018
Response from Marielle-Sales Manager on 12 Nov 2018
Thank you for taking the time to rate us! We would love to have you back with us soon! Best regards,

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from Marielle-Sales Manager on 12 Nov 2018
Thank you for taking the time to rate us! We would love to have you back with us soon! Best regards,

6/10 Okay

Gerry

Liked: Cleanliness
Disliked: Staff & service
Mediocre at best. Very pricey.
Location is great as long as you don’t mind noise from the local bars and clubs. Room was clean and comfortable. However WiFi was really poor. Also service was not very good. First night there is asked for extra pillows - which never came. Also the AC/Heating system in the room was very noisy. Would not go back.
Stayed 3 nights in Nov 2018
Response from Marielle-Sales manager on 6 Dec 2018
Good afternoon, Thank you for taking the time to write a review. We appreciate your feedback and will do anything in our power in order to fix the issues you had. We would love to have you back with us soon. Best regards,

2/10 Terrible

Alba, Springfield MA

Disliked: Cleanliness
They had some small pillowcases like for kids and they smelled like sweat. As soon as i entered the room i could not use the internet. I had to go to the hallway. I saw other people there too. There was no cable. It was only the basic channels. The advertisement is misleading and false. We could not watch any cable chanmels. A room without cable and internet is not worth 200 dollars. You will not have me as a clent again.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Decent hotel, but you pay for what you get. Breakfast is included, although there are only two types of cereals and bagels with egg and sausage patties to eat. The room was quite old - the bathroom door kept on getting stuck so i was locked in it a lot of the time. the shower had mould on the walls, and it was just really run down. Staff were really lovely though
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
I loved the location in Midtown one minute walk to Times Square.
Stayed 3 nights in Oct 2018
Response from Marielle - Sales Manager on 5 Nov 2018
Good morning, Thank you for taking the time to review us! We are very happy that you enjoyed your stay and our very convenient distance from and to Time Square. We hope you stay with us soon!

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Smell of mildew and stagnant air in bedroom. Air. conditioner needed to be cleaned. Had mold and dust on vents. Shower curtain had extesive mold growing on bottom. Asked if another room available. Told only room in hotel. Asked for extra pillows. Told hotel ran out of pillows. Anything can be doneto rectify this?
Stayed 1 night in Nov 2018

2/10 Terrible

Rafal

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid this hotel.
We were checked into room 201. The room is located next to the hotel "public" restroom and used by half drunk, loud patrons from next door estsbilishment. The music was blasting until late night. Outside of the room there was trash, toilet paper, and other things I even do not want to think about. The room was filthly, holes in the towels. At least, front desk stuff, Gladys, was professional and nice. We were relocated to another room. This time at least the room relatively quieter. The next morning we reported issues to the manager on duty, John, who tried to treat me as an idiot, stating that the noise issue is "rear occurance" and they can not control the noise from the bar. Avoid the headaches and choose another hotel.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2018
Response from Marielle-Sales Manager on 5 Nov 2018
Thank you for taking the rime to rate us! We are very happy you enjoyed your stay and would love to have you back with us again! Best regards,

6/10 Okay

Prost, Mexico

Disliked: Staff & service
Just fair not be returning. Good location though
Stayed 4 nights in Oct 2018

4/10 Poor

Roberto, Guaynabo

Disliked: Staff & service, property conditions & facilities
It was not what I'd expect out of a Wyndham hotel!
Stayed 1 night in Oct 2018

8/10 Good

Braulio, Lexington, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location a few blocks away from Madison Square Garden. Perfect for us since we where attending a concer there. I really liked that a nice hot breakfast buffet was included every morning at no additional cost. A real money saver in Midtown Manhattan, not to mention how convenient as well. Really liked there was a window facing the street unlike the last place we stayed which had no window at all. Bed was a king size and very comfortable. There isn’t a choice for one to place a “Do Not Disturb” sign on the door. Maybe a NYC thing/rules? As far as what we didn’t like... The heater was extremely LOUD and every time it came on it woke us up at night. Silver lining here is that it only came on once per night so the room was very well insulated. Overall great place to stay. Will stay here again next time we visit NYC.
Stayed 3 nights in Oct 2018
Response from Marielle- Sales Manager on 6 Nov 2018
Good morning Braulio, We are so happy you enjoyed your stay and our location! We are also glad that you were able to try our complementary breakfast every morning and our view on NYC streets! We do have Do not Disturb signs so next time you stay with us please mention it to anyone on the staff and we will show you where we keep them or provide one. We are sorry that our heater was loud, we have taken this into consideration and our team is working hard to fix this. Best regards,

4/10 Poor

Bernie

Liked: Cleanliness, room comfort
Good size clean rooms,comfortable beds.fridge microwave iron very handy but a kettle would be useful.hotel a bit run down needs some refurbishment. Really good location. Breakfast a bit limited in choice but no complaints at the price
Stayed 3 nights in Oct 2018
Response from MP- Sales Manager on 31 Oct 2018
Good afternoon Bernie, We are very happy that you enjoyed our rooms and its amenities. We are also happy you enjoyed our location and hope you got to visit all the best restaurants and attractions that are near our hotel. We will take your suggestions into account. We hope to see you back with us soon! Best regards,