Ratings based on 3,181 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom south carolina

Close to everything

Posted 16-Dec-2014
Nice location. Very small room for 2 people. Elevator was slow. Walked down 5 flights of steps most of the time.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto

Great value, nice hotel in Manhattan

Posted 15-Dec-2014
Pros: location, staff, cleanliness, value
Cons: If you are into big full service hotels with lots of amenities, pools, etc, then this isn't the place. It's a great base for exploring.
Location: Lot's of theatres nearby, MOMA was a 10 minute walk.
Single overnight traveller on a Thursday night. -excellent location - very close to subway, theatres, MOMA -very helpful, friendly staff -excellent price via expedia -I requested a tiny room, got a free upgrade -room was very small, but that's to be expected in NYC: why stay in your room? -not a lot of amenities -very clean -I don't think there was room service or a restaurant/bar in the hotel
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Dec-2014
Central location, basic but comfortable hotel. Friendly staff, room clean and tidy, if a little small. But hey, its in NYC!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom McCordsville, IN

Great Location.

Posted 11-Dec-2014
Pros: The staff is very attentive.
Location: Great location near everything including good bars, restaurants and theatres.
Unfortunately the weather was wet first then cold and wet again. The staff was terrific. They had small problems with the heat but it was worked out. Great place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellen Hell's Kitchen location.

Posted 10-Dec-2014
Pros: Location
My only grievance is my room (481) was cold and drafty. Even after I notified the staff, it wasn't kept warm. Furthermore, upon checkout I was then told there were portable heaters I could have borrowed to warm the room. This would have been good to know.
5 out of 5
Recommended
for Everyone
by A verified traveller

close to EVERYTHING!!!

Posted 08-Dec-2014
Close to the best spots in time square!! Surrounded by nice restaurants, small shops, cafe's.....when i say close...i mean close! Walking distance
4 out of 5
Recommended
for Everyone
by A verified traveller

Great Staff and Location

Posted 07-Dec-2014
Perfect location. Staff very friendly, polite and helpful. Couldnt have asked for more in our budget range. Will definately look to stay again when we return to NYC.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Hagerstown,MD

Very nice hotel and staff and convienantly located

Posted 06-Dec-2014
My Mom and I stayed at the hotel for 3 nights and the staff was exceptional! My Mom is disabled and needed to use an electric scooter and the staff went out of there way to always accommodate us as far as helping us store the scooter, always helping us with the doors, etc. I couldn't have been more thankful for them! They were also extremely friendly and we're always attentive to our needs! The room was very nice and clean! The location was excellent as it is located right near everywhere you want to be in NYC! We will certainly stay at Washington Jefferson for all future visits to NYC!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Long Island

Great Location and Value

Posted 05-Dec-2014
This hotel is a great choice for visitors who want a very convenient launching pad for all NYC sites. So well located you can drop in to freshen up between activities. The Hell's Kitchen side street is a great peek into real NYC - no celeb.s no paparazzi, not attitude. The rooms are small, but the city is big.. If you are in New York City, what are you doing in your room anyway! lol
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Times Sqiare,NY

This hotel was perfectly located and the staff was

Posted 01-Dec-2014
I would stay here and recommend it to my friends.The room was always clean and neat.