Ratings based on 6,402 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Houston

Good location near to Radio City Music Hall & Saks

Posted 24-Dec-2014
Pros: Beautiful lobby, historic pictures, good lobby bar
Cons: Taxi lets you off under the building and it is hard to find the lobby so internal directions would be helpful.
Location: St. Patricks Church, Radio City Music, Saks, Rockefeller Center
Our only problem was that we could not regulate the thermostadt
4 out of 5
Recommended
for Everyone
by A verified travellerfrom williamstown, NJ

Excellent location, nice hotel, friendly staff

Posted 23-Dec-2014
Was disappointed at check in when I saw there were not enough sets of towels in our room for the number of travelers on our itinerary - very small detail, but for the price we paid, we expected attention to all detail. Valet parking fee is a ripoff. Otherwise hotel is beautiful, the location couldn't be better, and the staff is great. Recommend it!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Quebec, Canada

Excellente situation.

Posted 23-Dec-2014
Pros: Situation idéale pour magasinage a pied, près de la 5e Avenue, Broadway, Rockefeller Center, Radio City Music Hall, Time Square, Grande Bibliothèque,
Cons: Aucune
Location: Time Square, Grande Bibliothèque, Gare Centrale, 5e Avenue, Radio City Music Hall, Broadway, Rockefeller Center, Restaurants, Pharmacie, etc...
Hotel calme, securitaire, services impeccables. Située a proximité de tous les services culturels et touristiques.
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel lives up to its name

Posted 23-Dec-2014
Amazing city break - saw all the sights, enjoyed the comfort of the Waldorf and would recommend a trip to New York to anyone. Just wish we'd done a bit of homework of where to go for a drink in the evening that wouldn't cost us $40 for 2 drinks!!!!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Yorkshire

Beautiful hotel, central location

Posted 21-Dec-2014
Pros: The architecture, character and its central location
Cons: Bar could be less pricey!
Location: Best tip is buy a New York City Pass. Nearest attractions: Grand Central Station and the Oyster Bar, Rockefeller Centre and Top of the Rock
The hotel is an experience in itself, lovely art deco character, the main lobby and reception area were just gorgeous. As you would expect in a deluxe hotel the bar prices were very expensive. We received a bill that included mini bar items although we had not taken anything from the mini bar, however this was rectified without any dispute
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Dec-2014
It is a great hotel with helpful and attentive staff! Sonny at the bar Sir Harry's is the best!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Dec-2014
Location: In the heart of New York
Five star hotel that lives up to its reputation. Restaurants were prices, but that is to be expected. Staff was wonderful.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom GA

Posted 18-Dec-2014
Pretty hotel near all the holiday windows and displays and I have to say whatever they're pumping through the air ducts smells amazing. Unfortunately we had a problem with housekeeping/unclean bathroom enough that we would not return to this hotel....
4 out of 5
Recommended
for Everyone
by A verified traveller

A tired legend in the heart of Manhattan.

Posted 18-Dec-2014
Pros: History, service and ambiance.
Cons: The decor felt dated, the shades in the bathroom ripped, and the clock and other items were either not working or cheap. Stay once for the experience.
Location: Near-ideal location.
Grand hotel with legendary history and great service. Feels tired and is in need of an overhaul.
2 out of 5
by A verified travellerfrom 大阪

禁煙

Posted 17-Dec-2014
喫煙できるホテルという情報でしたが全館禁煙でした。 喫煙ホテルが数少ない中で、ここに決めたのに、、、 泊まりたかったホテルをキャンセルしてまで取ったのですが大変まぎらわしい記載。 残念。とてもキツかったです。