Ratings based on 12,684 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

hotel near wedding venue

Posted 25-Dec-2014
Pros: entrance and sitting areas
Cons: wall paint and bathtub paint peeling Needs to be updated
Location: close enough to shop 5th avenue shopping
beautiful entrance nice sitting areas to visit . All attendants were Very helpful . Very disappointing décor of room and very small bathroom
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Virginia

Classic old hotel with lovely public spaces.

Posted 24-Dec-2014
Classic old hotel with lovely public spaces. Our room was quiet enough on the 15th floor, but Saturday night was a louder evening outside than our Sunday night. Being on Madison Ave and 45th St, one can expect to hear at least one car horn per minute, but like the ac drone--one gets used to it. The room was large enough, especially for midtown, with a king bed and small desk, though a nicer chair would have been appreciated. TV is only watchable from the bed We had no view so to speak, except for straight down or straight up, but again--this was not a requirement of mine. The location is excellent, just blocks away from Grand Central Station. The lobby is grand, especially with holiday tree in the center. The room was pleasant enough--nothing spectacular--and perhaps just a couple of years away from the need to renovate.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom G

Parfait

Posted 24-Dec-2014
Chambre très agreable et accueil au top!!!! L emplacement est parfait a midtown et a 5 min de grand central station. Seul bémol le wifi payant ( 16.95 usd/jour)
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Missouri

Great Location

Posted 24-Dec-2014
Spent very little time in the hotel, the room was nice and quiet. It is a great location to see the city from, we felt safe in that location..
3 out of 5
by A verified traveller

In the heart of midtown

Posted 23-Dec-2014
Beds were supper soft. Bathrooms needed upgrade. Staff where friendly and helped on anyway they could.
3 out of 5
by A verified traveller

Location

Posted 23-Dec-2014
Pros: Location
Cons: Updates to rooms and bathrooms. Better cleaning.
Location: Shopping, museums, and the park are within walking distance.
The hotel location is ideal. Our room was disappointing; dirty vents, bathroom wasn't clean, towels had makeup residue. The room we were in was dated with some type of metal door on the wall. Picture a reddish painted wall with an old beige metal door hanging in the middle. The wallpaper was coming off in several places in the bathroom and it really needed to be updated. The room rate is too high for what you get. This is my third visit to this hotel, I will not stay here again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Naples, Fl.

Great location

Posted 23-Dec-2014
We have been using this hotel for at least 20 years and love the location and the staff.,the rooms are large for NYC and the housekeeping staff R terrific. It's location near Grand Central and 5 th Ave. We feel at home there and will continue to stay there.
3 out of 5
Recommended
for Couples
by A verified travellerfrom AL

Convenient location

Posted 23-Dec-2014
Pros: Location
Location: Grand Central Terminal. Times Square. Central Park. Shopping and the Theater district.
Great location for our needs. Rooms and especially bathrooms are very small. Staff at the front desk were outstanding.
5 out of 5
Recommended
for Everyone
by A verified traveller

Awesome hotel!

Posted 23-Dec-2014
Great value, great location, and overall great experience! If I HAD to say what could be improved, the rooms are a little small but so is everything else in NYC. Will definitely stay here again!
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Ohio

Nice hotel close to 5th ave and theater district.

Posted 23-Dec-2014
Pros: Closeness to everything.
Location: Theater district and shopping.
We had a good experience. Room was a bit small, and there was a clanging noise throughout the night, but other than that, it was goof. My sons had two double beds in their room, room was bigger with no noises.