Ratings based on 61 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Australia

Excellent hotel, great location

Posted 25-Feb-2015
The customer service provided throughout our recent stay at the Premier Hotel was exceptional. Fantastic hotel, highly recommend!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

First class accommodation & Location

Posted 22-Feb-2015
Everything about this hotel was right for us. The location just off Times Square, is right in the middle of everything this amazing city has to offer. The staff were polite and welcoming without being in your face and the facilites were first class for a city. The breakfast was perfect and the room spaciious and clean. We were on the 10th floor and had a faboulous view of high rise New York and the outlandish lighting of Times Square. I have stayed elsewhere in New York but this was miles ahead.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Feb-2015
great location just a few seconds to approach times sq. and minutes walking distance to 5th ave. and threaters. room is confortable except small shower space. marvelous breakfast and happy hour on m floor. nice staff. very good experience of the stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location, great price

Posted 17-Feb-2015
This is a great little hotel right near times square, you are literally on the doorstep so it's an ideal location. The rooms are beautiful and really clean and the rooms are spacious - not something you often get in New York! Would highly recommend. There is no real concierge service at this hotel however and some of the staff are lovely and smiley and helpful but others were a little grumpy and unhelpful!! The breakfast included was decent - we had problems most days with the coffee machine but a varied choice of continental and it was a nice eating area.
3 out of 5
by A verified traveller

Posted 12-Feb-2015
Pros: le personnel de restauration.
Cons: l'accueil
Location: très bien
Je n'ai pas aimé l'attitude d'une personne de l'accueil Madame ROMANA qui avait une attitude très agressive à mon encontre le jour de notre départ. Le matin du jour de notre départ j'ai téléphoné à l'accueil pour demandé une demi heure supplémentaire pour quitter la chambre c'est à dire 12.30 H au lieu 12.00 H car mon fils était malade et je devais à faire sa valise, mon interlocutoire m'a accordé une heure supplémentaire c'est à dire un départ à 13.00 H. A 11.55 h j'ai eu un appel téléphonique très agressif d'une dame, Madame ROMANA, me demandant de quitter les deux chambres de suite avec un ton militaire. Je lui ai dis que j'avais eu l'accord de l'accueil pour quitter les chambres à 13.00 H. Madame ROMANA m'a avoué connaitre cette accord mais, pour elle, il n'est pas valable puisque la personne qu'il me l'avait accordé n'est le gérant et qu'il n'est pas habilité à le faire.!!! et que les deux chambres me seront facturées. La prochaine fois à mon arrivé à l'hôtel je demanderai l'organigramme de la direction de l'hôtel d'une manière à identifier chaque personne que j'airai au téléphone pour statuer de grade et ses son degré d'habilitation. A 12.15 H nous avons eu la visite de la sécurité de l'hôtel nous demandant pourquoi nous n'avons pas quitté encore nos chambres, je leur avais dit que nous avons l'accord de l'accueil de quitter à 13.00 H mon interlocutoire était étonné puisque c'est l'accueil qu'il lui a demandé de passer nous voir. (étrange ). 4*!!!
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Montreal

Convenient hotel just off Times Square.

Posted 12-Feb-2015
Pros: Very quiet, clean and the location was perfect. Breakfast and happy hour included, nice selection.
Cons: Room temperature was not warm enough.
Location: Times Square, Broadway plays, Museum of Modern Art, Library, shopping, central to many things.
Quiet hotel with good continental breakfast included and happy hour from 5 to 7 (with nice snacks) included. Clean, good service, somewhat minimalist. Room was a little cool, even with the control at "warmest". TV limited selection of channels. Had to request a second bathrobe and could not get washcloths, only small towels. Overall, good value for the price.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Montgomery, Alabama

Wonderful hotel with a great location

Posted 20-Jan-2015
Pros: Our room had great view of Times Square. The breakfast and cocktails were substantial and tasty.
Location: We were half a block from the heart of Times Square, just a few blocks from Rockefeller Center, and a few blocks from MoMA.
My daughter and I stayed at The Premier over a long weekend. We had a wonderful stay. The staff was friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Jan-2015
Pros: Bed is comfortable
Cons: cold bathroom floor
Location: Toy r us, Broadway shows, M&M store Hersey store Rock Cafe, Disney store. Time Squares
Was good place to stay Marble bathroom floor too cold for bare feet.in winter.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom New York, Times square

Hôtel très bien situé

Posted 12-Jan-2015
The Premier Hotel est très bien situé, près de plusieurs attraits touristiques. Chambre très propre et personnel très gentil.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nettes Hotel am Times Square

Posted 09-Jan-2015
Zentrale Lage,saubere Zimmer, nicht zu groß was will man mehr