Ratings based on 3,565 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Dec-2014
Very helpful staff on checking in and out. Great room with view of St Patrick's - modest upgrade charge on Holiday weekend.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful Hotel - central location

Posted 15-Dec-2014
The room rate was higher than we wished to pay, however, we decided to splurge and it was worth it! We were treated to a beautiful and spacious room, pleasant and helpful staff, and an excellent location within walking distance to all the places we wished to visit this trip.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New York

beautiful hotel decorated for the holidays

Posted 15-Dec-2014
my wife and I go out a few times a year and this is one of the better hotels that we have been out in a long time everybody was great the place was beautiful
4 out of 5
Recommended
for Everyone
by A verified traveller

Vista increíble skyline view

Posted 12-Dec-2014
De las mejores Vistas de Rocker feller center . Habitación limpia y comoda
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto

Huuuge Rooms!!

Posted 11-Dec-2014
Listen I've stayed in several hotels in New York and even when I payed extra, it was still sooo small... i had a gorgeous , huge and spacious room overlooking front of building. I would stay at this ace again most definitely!!!!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Germany

amazingly great comfort and perfect location

Posted 08-Dec-2014
Pros: - location - nice and clean rooms - friendly staff - great airconditioning - interior of the hotel
Location: directly afront of St. Patrick's Cathedral, one block from Rockefeller center, good breakfast opportunities (Hotel Cafe, Starbucks, Paris Baguette..)
We were traveling as a couple and were absouletly satisfied with room and service. Absolutely lovely hotel, really clean, much nicer than Waldorf Astoria as it is not as frequented by tourists that are no guests of the hotel
5 out of 5
Recommended
for Everyone
by A verified travellerfrom london

the hotel was central to most tourist sites

Posted 01-Dec-2014
Pros: the helpfull staff
Cons: no it was perfect
Location: radio city ,times square ,maceys etc
the hotel staff couldnt do enough to help ,it was clean ,and lovely soft beds ,the room was cleaned every day with fresh bed linen,i would stay again ,i just wished i had found this hotel long ago as having being to new york several times ,this was the best hotel i have ever stayed in
3 out of 5
by A verified travellerfrom g

Terrible Service terrible mattress

Posted 01-Dec-2014
The service like concierge, bellmen and so on are not enough for the amount of people the have to attend. The have to change the mattresses. This is the only hotel I know which doesn't have a breakfast restaurant or any at all. Other than that it's beautifukl and perfectly located
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Medford, OR

Great central location

Posted 01-Dec-2014
Pros: Location
Cons: Overall, the hotel was great, but missing that intangible feeling that would make it a true 5 star
Location: One block from Rockefeller center, quiet area away from the hustle and bustle. Time square, Grand Central Station, Central Park all within walking
This location is in a great central spot. The lobby is nice and the bakery inside is great. The rooms were nice but not five star quality. Bell service and car service was great. Housekeeping was very good as well. Room was clean, view was great, just not real comfortable to sit and relax.
5 out of 5
Recommended
for Everyone
by A verified traveller

Increíble ubicacion y vistas...

Posted 30-Nov-2014
Excelente hotel... Ubicacion privilegiada... Las habitaciones con vistas al Rockefeller son increíbles...