Ratings based on 3,727 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel in convenient pert of Manhattan!

Posted 02-Mar-2015
Pros: Staff, location, room, bed was very comfortable, very up to date
Cons: Room service was very expensive but the service was excellent.
Location: The shops of Fifth Ave and Madision are at your doorstep, the MOMA, and many gourmet restaurants are in walking distance.
So surprised how large and comfortable our room was. It was beautiful and the staff was wonderful. The only drawback was the bathroom was small but we only were there for a night.
4 out of 5
Recommended
for Everyone
by A verified traveller

I would return.

Posted 01-Mar-2015
Nice clean friendly establishment no reason not to return
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Mar-2015
Pros: Location
Location: St. Pats shopping shopping shopping radio city
Enjoyed our stay there We were able to do all the things we wanted Was a short ride to the museums which we enjoyed
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Mar-2015
初日シャワーの流れが悪すぎて驚き困りましたが次の日にメモに書いて出掛けたところ直ったのでホットしました。 ホテルの雰囲気はとてもよかったです。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Hopewell, NJ

Great location in midtown with classic elegance!!

Posted 27-Feb-2015
Pros: I enjoyed it's location near Saks Fifth Avenue and St. Patrick's Cathedral. I find the staff very helpful and friendly. The king rooms are very large.
Cons: Nothing that I can think of.
Location: It is one block from Fifth Avenue shopping including Saks and many designer stores, with many restaurants nearby. It is near St. Patrick's Cathedral.
I enjoyed a second stay at The Palace within two weeks and this experience was every bit as good as the last. The staff is extremely friendly and helpful. Each and every employee I encountered greeted me cheerfully and many remembered my name. Even though there are no restaurants inside the hotel the coffee shop has good breakfast and lunch fare and snacks and is open until 8pm. I would not hesitate to stay again or to recommend it to anyone.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Westchester, NY

Great location for upscale hotel at reasonable $

Posted 27-Feb-2015
Pros: Great location, nice sized rooms.
Cons: Put a night light in the bathroom
Location: great location
Very nice hotel. Nice rooms. Thick walls so it was very quiet.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Feb-2015
Pros: Location
Cons: Breakfast
Location: Sightseeing and food
Great experience. Staff where very helpful with great attitude.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Australia

Great location

Posted 25-Feb-2015
Pros: Location, size of room
Cons: Fridge space
Location: Shopping, times square
Great location and the view was amazing! Perfect for a short stay, close to everything we needed to see.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto

I always stay at the Palace.

Posted 24-Feb-2015
The Palace never disappoints. Top notch service, rooms, staff. The location is perfect as it is right at the centre of Manhattan. Would never stay at any other hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Feb-2015
Location: excellent mid town
excellent room larger then most NYC rooms. Would definitely go back in the future. Staff very helpful and bars in hotel reasonable for NYC.