Ratings based on 4,283 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Perfect location

Posted 28-Jul-2015
Pros: Location, location and did I say location
Location: Time Square, Top of the Rock, Grand Central Station and many more
From top to bottom this is a exceptional hotel. We stayed in the Towers from a Sunday to Saturday and did not have one problem. Location was great. Time square 15 minute walk. Top of the Rock, 10 minutes. Different subway lines 5 minutes in different directions. We stayed in room 5318 and it had a wonderful view of St Patrick's Cathedral. In the Towers reception area, Ann Marie helped us with all our needs, she was great.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Jul-2015
Spacious rooms with great location. Beautiful view of the city from 31st floor Fitness center was very well equipped
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Jul-2015
Great location! Loved the room and walking distance to everything. Great bakery off the lobby and friendly, helpful staff!
5 out of 5
Recommended
for Everyone
by A verified traveller from Buffalo, ny

Great location , the staff treated us so nice,

Posted 27-Jul-2015
Greated as soon as we walked in and every person on the staff was extremely friendly and helpful
5 out of 5
Recommended
for Everyone
by A verified traveller

Idéalement placé

Posted 26-Jul-2015
Pros: La vue, la situation, le calme
Vue superbe sur la cathédrale et le rock Feller dans notre chambre Skyline, nous étions au 31ème étage et aucun bruit de la ville. État de la chambre impeccable.
5 out of 5
Recommended
for Everyone
by A verified traveller

Bra hotell och läge i NYC.

Posted 26-Jul-2015
Pros: Bra sängar och rent rum.
Cons: Kyl på rummet och ismaskin i hotellkorridorerna hade varit kanon.
Location: Hotellet ligger perfekt till alla shoppingområden, central park, empire och Rockefeller.
Hotellet var bra och personalen var mycket trevliga dock tycker jag det är trist att inte internet är fritt. Vi betalade 110 $ för internet för en vecka vilket är dyrt. Trist också att inte frukost ingår i hotellet då det är mycket dyrt att äta alla måltider ute på stan. Hotellet ligger mycket bra för alla olika turistattraktioner.
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Friendly staff, lovely room

Posted 24-Jul-2015
Pros: Everything.
Cons: Nothing
Very helpful, great view, really clean. Comfy beds.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jul-2015
Great location. Would definitely stay here again. Clean rooms. Friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Jul-2015
Arrived for a weekend stay prior to going on a cruise. Staff was very accommodating. Room upgraded. We had a great view.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great staff....beautiful hotel

Posted 18-Jul-2015
Great housekeeping staff.....tower was spectacular