Ratings based on 3,658 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom new york ny

Nice hotel

Posted 27-Jan-2015
Loved the room! However had a hard time connecting to wifi.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom memphis, tn

Great Hotel. Great location

Posted 26-Jan-2015
Was a terrific stay . Accomodations were great. Beautiful facilities.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Jan-2015
Great experience! Hotel was beautiful, clean and the staff was very professional. I would go back in a heartbeat and stay longer next time!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel and great location.

Posted 23-Jan-2015
The rooms are nice and spacious, and the hotel itself (Lobby) is very attractive. I especially liked the coffee/pastry/sandwich shop on the first floor. You can't beat the location either. I highly recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

muito bom

Posted 23-Jan-2015
excelente hotel, muito bom em tudo, localização, quartos , serviços,
5 out of 5
Recommended
for Everyone
by A verified travellerfrom DC

Great classic hotel

Posted 23-Jan-2015
Made my wife feel like a queen!! Most hospitable staff and concierge Great attention to detail All around very pleasurable Will stay there again
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Jan-2015
Great location. My daughter and I had a very fun time in NYC.
3 out of 5
by A verified travellerfrom Boston, MA

Nice location, decent room, thin walls, cash-grab

Posted 20-Jan-2015
Pros: Great location, beautiful common areas, clean room, and very friendly staff.
Cons: Free internet. Reasonable breakfast. Coffee maker. Sound proofing
Location: Saw the Gazillion Bubbles show, which was on 50th, between 8th and 9th - the kids loved it.
Pros: Great location, beautiful common areas, clean room, and very friendly staff. Cons: The walls seemed quite thin, we heard our drunk neighbors having a conversation at 4am, which I did not enjoy. No coffee maker in room. No complimentary breakfast as far as I could tell. Paid breakfast was $30 per plate. ( I know it is NYC, but I'm sure Sarge's Deli charges about a third of the price. ) No complimentary internet as far as I could tell (if you want to pay, i believe it is $17 per day, or something like that)
5 out of 5
Recommended
for Everyone
by A verified traveller

Central hotel

Posted 20-Jan-2015
Excellent hotel, rooms larger than average for NYC luxury hotels. My only complaint is that one of the reception staff were a little condescending. But that aside a great hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Hattiesburg, MS

Wonderful hotel!!

Posted 20-Jan-2015
This hotel was in THE best location. The staff was beyond helpful, truly made you feel like royalty. George, our doorman, was easily the friendliest and most helpful person we encountered. The views were wonderful and the rooms were extremely spacious. I would definitely return.