GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Renovations and Closures
The hotel will be renovating from 28 November 2011 to 15 May 2012. The following areas are affected: Bar/loungeDining venueExteriorFitness centerLobbyMeeting facilities
Every effort will be made to minimize noise and disturbance. Completion dates are subject to change.
This information supersedes all other information in this property's description that relates to these amenities.
Property Amenities
Rooms
The New York Helmsley offers 776 guestrooms in a 41-story building. Amenities include desks and two dual-line speakerphones. Wireless Internet access is available.
Bathrooms with shower/tub combinations also include telephones and bathrobes.
Room Amenities
Dining
Leona's - Tri-level, fine-dining restaurant decorated with hand-painted murals of 19th-century Manhattan. Two-story window wall. Globally influenced American cuisine featuring beef and seafood. Open for breakfast (buffet and à la carte), lunch, dinner.
Harry's New York Bar - Bar/lounge with cherrywood-edged bar and 60-inch LCD projection TV. Open midday to late night.
Renovations and Closures
The hotel will be renovating from 28 November 2011 to 15 May 2012. The following areas are affected: Bar/loungeDining venueExteriorFitness centerLobbyMeeting facilities
Every effort will be made to minimize noise and disturbance. Completion dates are subject to change.
This information supersedes all other information in this property's description that relates to these amenities.
Recreation
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at The New York Helmsley Hotel
of guests recommend
out of 439 reviews
You may be required to sign in to verify your stay.
Showing 1 - 10 results (of 439) · See more The New York Helmsley Hotel reviews
“Soon to be renovated with a name change”
Whn we arrived the receptionist was rude. The hotel is in need of some TLC we were told that the Helmsley will soon be no more it is being renovated and name changed. Itis a great location near to Subway within walking diatance of Grand Central and Times Square. The hotel was room only and the breakfast there was very expensive but there is a great little shop next door,Pax, where you can get eggs, bacon, porridge, cereals and a great cup of tea, a decent breakfast. They also do sandwiches fresh salad and are open to 9.30 at night. Across the the road is a great italian restuarant. When you had a shower only half of the water was fed to the shower the rest gave you a foot bath, and if you didn't keep the tap running all the water ran out of the sink before you finished. When refurbed it should be great. It has been taken over by the Starwood Group.
“I would stay there again.”
Very happy with Hotel and location.
“Expensive for what you get.”
We were amazed to find that there were no tea/coffee facilities or cups/glasses in the room. Also we understood that we would have views over the city, but instead had views into an office block. Would not stay there again.
“Not impressed”
Clean hotel with a convenient access to many NYC attractions but will not recommend to others and will not go back myself since the service was bad. Unfriendly front desk and constant drilling and hammering sound could be heard in my room at past mid night and around 7am. This is not what you would expect from a good priced hotel like this one. Complained but nothing happened and no one ever came back to me. It just makes me so sad when something like this happens....
“Great value hotel”
Starting with the staff at the very busy reception desk, they were charming, amusing and helpful at all times. Staff in the breakfast room are equally friendly and remember what you like. The concierge has not been to 'smile school' but he does know his stuff. This was my second visit and I will stay again next year.
“Convenient location near Central Station”
We were only in NYC for 38 hours and only had time to sleep at the hotel; however, the time we spent there was delightful. Wonderful, comfortable bed and bedding, large, lush towels, excellent room service and friendly desk and wait staff. We highly recommend the hotel and would most definitely stay there again.
“Great hotel”
Very very satisfied with the hotel and services with exceptional views from high floors.very high standard service from front desk all the way threw to bar staff.some times front desk staff a little moody and the waitress for the bar some times moody.good location very close to the Chrysler building and only a 15 minute walk into time square.also have grand central station on your door step.
“Good Value // Changes Coming (?)”
Staff advised that the Starwood Group purchased the hotel and would be upgrading and improving facility. Mentioned that it would be rebranded as a "W" Hotel. Building and rooms are okay, but you could tell there has been some deferred maintenance. Place looks tired. Service was great; tub didn't drain and the engineer arrived ten minutes after I called. Location is convenient on 42nd Street to Theater District, access to subway, etc. Price we found on Expedia was great.
“Great Location but a bit tired in places.”
The Helmsley is in a great location for exploring NYC, in the shadow of the wonderful Chrysler Building and near Grand Central Terminal and Times Sq. Our party took three rooms at the hotel and overall we enjoyed it. The lobby and bar are modern and friendly. However, some of the hotel rooms could do with an update, but they were clean and comfortable. The only frustrating issue we experienced was the electronic keys kept locking us out of our rooms. We then spent ages at reception getting them reactivated - and you need your passport to do this, so be warned.
“Fantastic Life Experience”
Brilliant!
Showing 1 - 10 results (of 439) · See more The New York Helmsley Hotel reviews
212 E 42nd St New York, 10017 New York
Nearby Points of Interest
Location Highlights
The closest major airports to The New York Helmsley Hotel are:
New York, NY (TSS-East 34th Street Heliport) - 1 km / 0.6 mi
New York, NY (JRB-Downtown Manhattan Heliport) - 6.2 km / 3.9 mi
New York, NY (LGA-LaGuardia) - 9 km / 5.6 mi
Newark, NJ (EWR-Liberty Intl.) - 18.4 km / 11.4 mi
New York, NY (JFK-John F. Kennedy Intl.) - 20 km / 12.4 mi
The preferred airport for The New York Helmsley Hotel is New York, NY (LGA-LaGuardia).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Midtown East - Grand Central, New York, New York, United States of America: Some of NYCs best-known landmarks are north of 14th and south of 59thor Midtown Manhattan. Its eastern half is home to many iconic skyscrapers, such as the Empire State Building, the Chrysler Building, and Rockefeller Center. On Madison Avenue, ad execs help influence consumer spending on Fifth Avenue. Other highlights include Grand Central Station, the United Nations, and the Diamond District.
212 E 42nd St New York, 10017 New York
