Ratings based on 884 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Gemütliches Hotel in Perfekter Lage

Posted 29-Jun-2015
Das Hotel erfüllt alle Kriterien eines 4 Sterne Hotels und ist vorbehaltlos zu empfehlen. Was uns besonders gut gefallen hat, ist die zentrale Lage, von der man viele Sehenswürdigkeiten zu Fuß erreichen kann. Einfach Top!
5 out of 5
Recommended
for Everyone
by A verified traveller from 80000

Posted 27-Jun-2015
Es war traumhaft. ..sofort wieder 👍👍..................
5 out of 5
Recommended
for Everyone
by A verified traveller from Pangbourne, UK

Excellent hotel. Centrally located.

Posted 26-Jun-2015
Pros: Staff. Cleanliness. Location.
Booked as part of an Expedia package to spend a long weekend in New York with my daughter.
4 out of 5
Recommended
for Everyone
by A verified traveller from England

Kitano Hotel

Posted 24-Jun-2015
Pros: Peace and quiet in the hustle of New York. Premium rooms (corner room) are large. Location great for sightseeing on foot.
Cons: Decor in rooms very dated with old carpets/furniture/curtains. Not keen on japanese toilet. Free wi-fi and fridge. Smoke smell in room (non-smoking)!
Location: 2 minutes walk to Grand Central, 10 to ESB, 15 to Times Square, 20 to T of Rock, 5 to Crysler. Shops/restaurants nearby.
Quiet hotel even when full. Check in and out were hassle free. Corner rooms are spacious and very comfortable bed. Extra pillows wasnt a problem .The staff also brought us a box of chocolates and a signed card as we were celebrating our wedding anniversary during our visit.
5 out of 5
Recommended
for Everyone
by A verified traveller from lyon

je recommande cet hotel

Posted 23-Jun-2015
Pros: hotel tres bien situé, proche du métro et des principaux sites à voir. Notre chambre était très bien insonorisée. avec vue sur l'Empire State Bulding.
.grande salle de bain avec toilettes japonais donc chauffant........... très agréable.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jun-2015
Can't fault anything about the Kitano or the staff , it was a wonderful stay and felt very welcomed by the staff.
5 out of 5
Recommended
for Couples
by A verified traveller from London, UK

Excellent location

Posted 23-Jun-2015
Pros: Friendly and helpful staff. Very clean. Good size bedrooms.
Cons: Provide free Wi-Fi for guests.
Very nice hotel with great breakfast (although a little expensive). Excellently placed for visiting upper and lower Manhattan.
5 out of 5
Recommended
for Everyone
by A verified traveller from New York

Weekend getaway

Posted 22-Jun-2015
Pros: Choice was based on location, but overall experience was great
Cons: nothing
Location: Herald Square shopping, Madison Square Garden. Easy walk to parks, main NY Library, resturants, etc
Midtown location made it ideal for our visit to Madison Square Garden. Staff could not be nicer or more accommodating. Room was nicely appointed, clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sheffield

Nice hotel

Posted 17-Jun-2015
Pros: Great location. Pleasant staff. Quiet hotel. The Jazz club.
Cons: Would really expect WiFi in the room for no extra charge, but free WiFi is available in the Foyer.
Location: Close to the Empire State Building, Grand Central Station for catching the subway, Bryant Park, etc...
We stayed here for 7 days and it was a very good experience. Wouldn't hesitate to recommend it to any other travellers to New York. Location is great and is just around the corner from the Empire State Building, Grand Central Station, Bryant Park, etc... Staff were very pleasant and attentive, when we needed advise in regards to the subway on the weekend they were very helpful. The room was quite large and very comfortable and we had a good view of Park Avenue and could see the Chrysler Building from our window on the 10th floor. We had dinner at the Jazz Club one evening and albeit for a slight accident involving a spilt drink, the music and food were both very good.
5 out of 5
Recommended
for Everyone
by A verified traveller from M

Nice hotel in a quiet neighborhood.

Posted 16-Jun-2015
Good location, close to Bryant park which was a great place to start each day, lots of choice for breakfast. Hotel was clean and seemed modern enough. Would have expected free WiFi in the room nowadays. Room was well appointed and really clean, the hvac air conditioning was brill. Staff at the front desk were extremely pleasant and willing to please, and on the surface, so were the porters but when asked anything they seemed really unsure, we knew more than they did which was surprising, would have expected more local knowledge to be available. Apart from this minor point, a fabulous hotel with really pleasant staff in a great location, would stay again.