Ratings based on 4,117 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from northern Illinois

It was okay

Posted 03-Aug-2015
Pros: Proximity to Times Square and theatre district
Cons: Cleaning floors, vacuuming more often
Location: It is right around the corner from theatres, restaurants, and shops. Very convenient!
We were expecting the rooms to be small, and they were, but it was doable. The room was mostly clean, but the floors were not. Since we were only there to sleep, shower, and change clothes, it was fine. The bed was surprisingly comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveller

God central beliggenhed

Posted 02-Aug-2015
Hotellet har en meget central beliggenhed og vi fik et rimeligt værelse, men det er snarere et 3 stjernet end et 4 stjernet hotel. Meget langsom indtjekning med en lang kø og få til at ekspedere. Beliggenheden i forhold til prisen gør, at jeg godt kunne komme tilbage.
4 out of 5
Recommended
for Everyone
by A verified traveller from 東京

タイムズスクエア近くの便利なホテル

Posted 02-Aug-2015
ニューヨークにしてはリーズナブルな価格帯で、観光には便利な場所にあります。 フロントのフロアは人が多くガヤガヤしていますが、部屋は綺麗で総じて満足しました。
1 out of 5
by A verified traveller from chicago

Dirty and nasty

Posted 02-Aug-2015
Do not stay here. The rooms are small, filthy and nasty! Our sheets were stained and the carpet had nothing but hair on it. The 1800 AC unit did not work and their staff is rude beyond belief. Spend the extra money to go stay somewhere else. DONT LET THE PICTURES FOOL YOU
3 out of 5
Recommended
for Everyone
by A verified traveller from Monterrey, Mex.

Nice close to Times Square & Bus Depot

Posted 02-Aug-2015
Pros: Housekeeping staff diligent kept room very clean
Cons: Size of room
Location: Very close to Times Square, PABT, and Tour buses
Nicely remodeled, very clean but room was a bit small. Toilet also quite compact but clean.
3 out of 5
Recommended
for Everyone
by A verified traveller from Lima

Good place, near Times Square

Posted 02-Aug-2015
Pros: Very near to Times Square and the theatre
Cons: Infastructure
Location: Great! walking around Times Square, going to the theatre, restaurants, shopping, etc
Is our second time in the hotel, first time as Milford and now as Row. Nice experience, great location
5 out of 5
Recommended
for Everyone
by A verified traveller

Loved it! Great location!

Posted 02-Aug-2015
Pros: Restaurant, relaxing décor, fun place
Location: Phantom of the Opera (Majestic) literally around the corner...you walk out the front door and New York is at your mercy (or vice versa)!
Right in the heart of the theater district! Restaurants, subway, tour buses, Times Square and theaters within just a few blocks or less! Cool trendy hotel with live music in lobby and all the conveniences needed for a smooth trip.
3 out of 5
by A verified traveller

The busy hotel

Posted 01-Aug-2015
The hotel is very busy creating a lot of wait times. Our room smelled bad the first night and they couldn't change is due to how full the hotel was. They did upgrade is the second night and took off any additional charges and gave us free breakfast to compensate us. A very nice touch. Great staff.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Jul-2015
Close to the centre of everything. Clean and tidy with friendly staff
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel

Posted 30-Jul-2015
We verbleven in kamer 2241. Wat een nette kamer en wat hebben we genoten van het uitzicht! Prima locatie. Ontbijt was goed en the city kitchen is een aanrader!