Ratings based on 751 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from great Briton

Average

Posted 31-Aug-2014
Paid extra when booking for superior room to be told by manager there is only one room type
5 out of 5
Recommended
for Everyone
by A verified traveller from Hertfordshire, UK

Fantastic hotel, right in the heart of NY.

Posted 30-Aug-2014
The hotel was better than expected, rooms were modern, clean and tidy. We stayed in twin superior room which had a good amount of space. Great location, just around the corner from Times Square. The staff were very polite and always helpful. We didn't have towels when we arrived, however this was sorted almost immediately. The extra hotel facilities such as the use of a free fitness centre and the computer and printer access in the lobby were an added bonus. Along with the photobooth! This hotel will be my first choice when returning to NY, definitely recommended.
5 out of 5
Recommended
for Everyone
by A verified traveller from Whitby, Canada

Great hotel in a great location

Posted 29-Aug-2014
Pros: It is clean, the rooms are small but have everything you need. The beds are super comfortable.
Location: Awesomely located right near Times Square. Perfect location for the tourist. So much to walk to right from the hotel.
We stayed for three nights and thoroughly enjoyed it.
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Nice hotel, great location

Posted 27-Aug-2014
Check in went fairly smoothly. Room and bathroom were quite small, but didn't really matter as we were rarely in the room anyway. Loved the elevator system -- you would type in what floor you were heading to and it would tell you what elevator to take, which was very convenient at a hotel with so many floors.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Aug-2014
Location location location!! Super clean and smelled amazing. Everyone was super nice and helpful :)
4 out of 5
Recommended
for Everyone
by A verified traveller from Johannesburg, South Africa

Nice hotel close to time square

Posted 25-Aug-2014
Pros: Allowed us to check out at 13h30
Cons: Maybe beds could have been bigger. Would not mind a fridge and kettle in the room
Location: Shake Shack across the road
Great hotel. Nice and modern. In Midtown, close to bus station.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Aug-2014
Was nervous about staying here - Turned out to be great. Rooms were clean and comfortable. Great location close to Times Square, Broadway & restaurants. Walking distance to MOMA and Top of the Rock. Would definitely stay again.
4 out of 5
Recommended
for Everyone
by A verified traveller from from Florida

Close to restaurats n subways n Broadway'

Posted 23-Aug-2014
Pros: Same as above
Cons: Free b'fast
Location: Same as above
We can leave our luggages -that is a plus - wished there are securities too on daytime not only at nite time
5 out of 5
Recommended
for Everyone
by A verified traveller from rome

Beautiful hotel in beautiful location

Posted 23-Aug-2014
Room small but clean and beautiful, music in the hall and service helpfull and kind
4 out of 5
Recommended
for Everyone
by A verified traveller from Belfast, N. Ireland, UK

Nice clean hotel right in the centre of NYC.

Posted 22-Aug-2014
Pros: Comfortable and clean. Great location!
Location: Very close to Time Sq, Broadway theatres and lots of restaurants.
I had a last minute booking that night... Couldn't have got a better place and better located!