Ratings based on 3,557 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom C

Star Quality

Posted 27-May-2015
I was a little intimidated by the club atmosphere at first, since I'd picked the hotel for the location in the theater district without doing much research, and at first I wasn't sure I was in the right place. The staff was overwhelmingly reassuring and accommodating, though, and I felt right at home within minutes in the gorgeous decor. The lobby is designed to look like a classy, exclusive club, and every floor of rooms is decorated with amazing murals. The rooms are bright and modern, and offered a breath-taking view of the theater district. I ordered delivery food in the middle of the night, and was impressed to see hotel staff accompany the delivery person to my room for security. I only wish I'd had a chance to check out the hotel restaurants, since the menus supplied in the room looked drool-worthy.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Milton Keynes

ROW NYC

Posted 27-May-2015
Pros: Friendly staff, clean, great location.
Cons: It would have been nice to have tea/coffee making facilites in the room although a fresh water dispsenser was available on our floor
Location: The hotel was very close to the theatres, 5 mins from Times Square and a vast arrange of eating places. All the shops were in walking distance.
The hotel was situated in a great area close to the theatres, and an array of restaurants and was a short walk to Times Square and other shops and amentities. It was only about a twenty minute walk from there to Central Park and most of the tour buses picked up and dropped off around the corner from the hotel. There was a large air conditioned foyer area where you could sit and have a drink or buy bar food. Free internet access throughout the hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Great, comfortable hotel

Posted 27-May-2015
If you want a hotel that is in a central location and comfortable this is your hotel. Decent room size, recently refurbished and very clean. Hotel has a lovely bar (alcoholic drinks a bit pricey) also serves good food. Only downside is the rooms are really close together and the sound proofing isnt great, we were woken up 2 nights by nosy neighbours banging the door and talking at all hours of the morning. But i guess this is to be expected when your in a city hotel.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Geleen

Leuk, schoon hotel op prima locatie.

Posted 27-May-2015
Pros: Ligging, heel centraal, aardig personeel, prima bedden.
Cons: Airco, was zeer aanwezig als deze aanstond. Erg hard geluid, kun je niet bij slapen.
Location: Nogmaals prima locatie, op loopafstand Times Square, Empire State Building, Grand central Station, dichtbij grote winkelstraten etc.
Prima hotel op loopafstand van veel bezienswaardigheden. Wij hadden een fijne kamer, niet groot maar alles aanwezig en schoon. Druk hotel met veel komende en gaande gasten, soms wat rommelig maar oke, zeker gezien de prima ligging ervan. Inchecken met creditcard gaat supersnel.
3 out of 5
Recommended
for Couples
by A verified traveller

Centralt

Posted 26-May-2015
Pros: Bra läge, trevlig miljö. Smidig in- och utcheckning.
Cons: Saknade mindre sittgrupp på rummet. Fanns endast ett skrivbord och stol.
Location: Nära till teatrar och restauranger.
Ett häftigt resmål med mycket puls. Trevliga och hjälpsamma människor.
1 out of 5
by A verified traveller

Rooms are dirty.

Posted 26-May-2015
To many hidden charges. Charged us for wifi that didn't work charge for water bottles which were never in the room when we got there.
1 out of 5
by A verified traveller

Posted 26-May-2015
you can take a shower and brush your teeth at the same time the bathroom was so small no shower curtain very small
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Den Haag

Verrassend goede locatie!

Posted 25-May-2015
Leuk hotel op 2/3 minuten loopafstand van Times Square. Op 8th ave genoeg gezellige en leuke tentjes om een drankje en/of hapje te doen. Iron Bar schuin aan de overkant van het hotel ook zeker een bezoekje waard.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-May-2015
Hotel was great in every sense except the size of the room was small but you are in NEw York so thats what you would expect.
2 out of 5
by A verified traveller

Posted 25-May-2015
The rooms are very small. The AC are really bad. It doesn't look as a four-star hotel at all in the inside.