Ratings based on 888 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Boston, MA

Convenient and comfortable evening

Posted 20-Sep-2014
Pros: I was surprised how much space their was in my room--enough to do stretching exercises.
Cons: I don't know why the lights were turned off in the lobby in the evening. And instead of a stool without a back, I would like a chair--there's room.
Location: A couple blocks from Times Square, the hotel is very well located.
I stayed for only one night, but was very impressed with hotel at the relatively low price. It's in mid-town near Times Square, and has the basics for a comfortable stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from yorkshire

Nice central hotel

Posted 20-Sep-2014
Pros: 1 block from times square. Very central for all attractions.
Cons: Hotel has been refurbished but is quite basic. That's all you need in New York as there's so much to do and see.
Location: Is 2 min walk if you get the shuttle bus from Newark airport. Steps away from Broadway and Times Square. Hop on Hope off bus stops on the same street.
Very nice central hotel. Everything you need is close by. I can reccomend the little diner opposite to the right and the Shake Shack which is opposite, for great burgers.
4 out of 5
Recommended
for Everyone
by A verified traveller from memphis tn

Nice hotel great location for the theatre

Posted 20-Sep-2014
It is right on 8th a very noisy st so get a room on the top floors. No coffee pot or any extras. Bathroom facilities only so so
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice modern hotel in central location

Posted 20-Sep-2014
Nice hotel, stylish reception and bar area, superior room is fairly small but perfectly functional for a couple. Spent a week at Row, tried breakfast at the hotel a couple of days which was nice and affordable. Very friendly and helpful staff. Would definitely recommend.
4 out of 5
Recommended
for Everyone
by A verified traveller from Mexico

Modern hotel around the block from Times Square

Posted 19-Sep-2014
Very good location, modern hotel. Very busy area since it's around the corner from Times Square.
5 out of 5
Recommended
for Couples
by A verified traveller from Redmond, WA

Classic hotel updated with modern touches

Posted 19-Sep-2014
Pros: Fast elevators Comfortable bed Clean room Location
Location: Many restaurants and theatres nearby. Very close to Times Square.
This was my first time staying at this hotel, and I was very pleasantly surprised. The location is extremely convenient to restaurants and theatre. We enjoyed the live music in the hotel bar including swing dance lessons Saturday night. Very modern feel to the hotel. The room was basic but clean, and the service impeccable. We will stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Portsmouth UK

Great central hotel 1 block from Times Square

Posted 17-Sep-2014
Pros: Central location, very nice hotel. Great hot shower, comfortable beds. Very friendly staff - luggage guys were really accommodated and kept our bags
Cons: Nothing
Location: 1 block from Times Square - nice deli 'Juniors', great pizza place. Discovery Times Square museum round the corner
Really nice hotel, upgraded to room with a City View which made all the difference.
3 out of 5
by A verified traveller from northwest arkansas

Cold

Posted 16-Sep-2014
Hotel was fast paced and cold feeling. Room was stark and remodel was apparent but wallpaper and paint was sloppy. Cheap looking renovation work
3 out of 5
by A verified traveller from San Diego CA

Great location bad service

Posted 16-Sep-2014
2nd day they didn't replace towels and bathrug. 3rd day they took 3 hours to bring a hairdryer which the room didn't have. 4th day the cleaning lady told us that (at 10am) if we didn't leave the room soon, she wouldn't be able to clean the room at all. 5th day at check out there were charges if food and beverage that I didn't do.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location

Posted 16-Sep-2014
Pros: location
Cons: nothing
Very busy hotel but smooth operation. Excellent location around corner from Times Square with decent breakfast place across the street. Upper floors have less street noise. Had little water pressure at one time but call to front desk got it fixed right away. Can recommend.