Ratings based on 1,582 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom s

One of the worst Manhattan hotel

Posted 16-Dec-2014
This is not a hotel. This is more like a hostel with tiny rooms. There is a very fou smell throughout the hotel and room looks more like a prison cell.
3 out of 5
by A verified traveller

Functional

Posted 15-Dec-2014
Wasn't as good as some of the reviews has suggested. Completely adequate. I wouldn't stay here again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Atlanta GA

Nice place

Posted 15-Dec-2014
It was nice! Within walking distance of everything
4 out of 5
Recommended
for Couples
by A verified travellerfrom PTY

Close to everything

Posted 15-Dec-2014
Great spot, close to major avenues, shopping centers and touristic sites. Has the necessary for a sleep over if your planning on visiting NYC for the first time as a couple.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom england

Brilliant hotel, right in time square

Posted 13-Dec-2014
Wonderful very clean hotel in the heart of time square. Ideal location
2 out of 5
by A verified travellerfrom Düsseldorf

Super Lage

Posted 12-Dec-2014
Für ein Kurztrip nach NY super centrale Lage, dadurch natürlich nicht gerade ruhig. Das Haus schon etwas in die Jahre gekommen, Zimmer sehr klein.
3 out of 5
Recommended
for Everyone
by A verified traveller

Very dimly lit rooms and could use a good overhaul

Posted 12-Dec-2014
Needs an overhaul of cleaning the rooms ( new paint & serious dusting) also there was not enough light in the room
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Texas

GREAT LOCATION!

Posted 08-Dec-2014
Pros: LOCATION is greatest ever!
Location: Convenient to Times Square, Broadway, wonderful restaurants, shopping, and the subway.
Eight of us stayed at Room Mate Grace the first week in December. It was a busy time but the location of this hotel was the best ever. We were close to almost everything and we could take the subway to other areas. It was super, super convenient. The staff was so very nice and the breakfast was tasty and a good deal as well. The indoor pool was very inviting but we were too busy to swim. The rooms are small but that is expected in NYC and who wants to stay in their hotel room in NYC anyway!?!?!?!
3 out of 5
by A verified travellerfrom Niederbayern

Praktisches Hotel in sehr guter Lage

Posted 07-Dec-2014
Pros: Lage
Cons: Waschmittel, Weichspüler unbedingt wechseln!!!!
Location: Timesquare.
Die Nähe zum Times Square hat neben den Vorteilen leider auch Nachteile. Lärm der rauchenden Pub-Besucher vor den Lokalen, zur Zeit (12/2014) rund um die Uhr lärmende Baustellen am ca 200 m entfernten Times Sq. Die Mitarbeier/innen waren alle sehr freundlich und hilfsbereit. Vorsicht bei Leuten mit empfindlicher Haut. Die Hotelwäscherei nutzt vermutlich für die Bettwäsche sehr aggresive Weichspüler, die bei mir zu einem unangenehmen Hautausschlag geführt haben. Das gleiche habe ich zuletzt vor ca. 10 Jahren in einem italienischen Mittelklassehotel erfahren. Meine Frau zeigte keine Hautreaktion. Insgesamt ist das Hotel praktisch aufgrud der zentralen Lage. Bis zu einer Woche o.k.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom m

Hotel muy céntrico a un paso de times square

Posted 06-Dec-2014
Hemos estado 9 noches, ideal por ubicación a un paso de times square. Hotel decorado con estilo!! Recomendable