Ratings based on 434 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
82% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom Houston, TX

Night hotel on time square

Posted 21-Dec-2014
There was construction going right outside the window every morning so no sleeping could occur. The condition of the room was poor. There was a hole in the floor and the door nob wasn't on the door right.
3 out of 5
Recommended
for Everyone
by A verified traveller

If you need to stay in the middle of NYC

Posted 19-Dec-2014
Not overwhelming but for the purpose to be 'on the spot' good.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Florida

Wonderful Stay

Posted 18-Dec-2014
Pros: Close proximity to Times Square, Broadway, and Rockefeller Center.
Cons: It was so minor that it is not worth mentioning.
Location: Everything! The north end of Times Square is less than a block away! Other attractions are a quick subway ride away - 9/11 Memorial, Central Park, etc
We came up to NY for an Anniversary Trip and were pleasantly surprised by this hotel. The staff was very helpful, the rooms were clean, and it has all the amenities we were looking for. This hotel is quite literally steps from Times Square, Broadway, and Rockefeller Center which were major attractions for us. The lobby was attractive and the bar downstairs was beautiful; we did not venture into the restaurant. The room we had was not massive but suited our needs and was on par with the other hotels we looked at. The bed was extremely comfortable, the showers hot, and the room was inviting. There was another guest that was having issues with a neighbor playing music too loud and the staff immediately moved them to another room without hesitation. We only had two complaints: one being that the elevators only hold 2 people with luggage, 3-4 without. We understand that the hotel is renovated from an older building so we expected some delay but there can be a long wait when you are on the 10th floor. The second was that we asked for a taxi to be called because we had an early flight out of JFK. Unfortunately, it came early and forced us to race to get ready and out the door. Other than those two minor issues, the three day stay was wonderful.
3 out of 5
by A verified traveller

Standard Full Room = very tiny room

Posted 18-Dec-2014
Room was just big enough for bed, chair and a mini fridge that also served as a nightstand. Fine for sleeping but not an ideal room if you need to do any work or have more than 1 person in the room.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom phila

so convenient to everything!

Posted 15-Dec-2014
Pros: location, hip and cool
Cons: check in earlier and out later
Location: broadway, shopping, central park
stayed here before and really like it. friendly staff and great location.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Dec-2014
Pros: The location is perfect! The lobby looks very nice and welcoming. I would definitely come back and stay here again!
The staff are very nice and welcoming. I did not have any problems at all. The location is perfect for going out in Times Square. The metro is also very near, a lot of restaurants, etc. The fact that they do not provide free wifi in the rooms is what I was not okay with, but at the end I did not go to stay in and use the internet, so it's better to just go to the lobby to research whatever you have to do than pay if you are not going to be using it for 24 hours. Overall, it was great!
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Dec-2014
My hotel stay was okay. The staff were way too noisy though starting at 7am.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, close to Times Square.

Posted 29-Nov-2014
Time square was a 1 minute walk away and central to everything. The Concierge desk was helpful in suggesting and booking our thanks giving meal. Our room was lovely but we could hear the street noise. I would recommend this hotel for it's convenience.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice but small

Posted 29-Nov-2014
The hotel itself is very nice. The food in the restaurant was very taste. We had the brunch, and there were no complaints at our table! However, the rooms are small...cracker box small. There was room for a full size bed and maybe two feet clearance around three sides of the bed. The staff was very nice and helpful.
3 out of 5
by A verified traveller

タイムズスクエアに近く便利だが、少し日本人には合わないかも

Posted 25-Nov-2014
Pros: ない
Cons: 論外
エントランスを入ると香料をたくさん撒いているのか、かなり匂いがきつい。チェックイン対応などは問題なかったが、 部屋は非常に狭く、古い。 シャワーしかなく、温度もあまり上がらないので、冬はきつい。 また、暖房のスイッチが入るたびにモーターの轟音が鳴るため、夜中目が覚めてしまう。 チェックアウトしているとベルボーイがしつこくどこに行くのか聞くのでJFKと答えるとしばらくしてタクシーを呼んだからと言われ、外に出ると 普通の乗用車が停まっており、ホテルの車だからと言って荷物をそそくさと積み込み、乗せられた。ドライバーに空港までいくらかと聞いたところ、$75と言われる。NYの場合マンハッタンからJFKはフラットレート$52なので、まんまとベルボーイとぐるになった白タクに乗せられた。