Ratings based on 537 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom Little Rock, AR

Small room even by New York standards. Poor lights

Posted 24-May-2015
Pros: Not much
Cons: Room size lighting and elevators
Location: Close to Times Square
Was overcharged for two nights did not stay due to Expedia online reservation system. Hotel has very small rooms, with very poor lighting, no lights in closet. Two very small elevators that were always full or busy resulting taking stairs most of time, we were on sixth floor. Would not recommend hotel or Expedia due to issues with reservation and refund. Very bad experience overall
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Baton Rouge, LA

Hotel at Times Square

Posted 21-May-2015
The facilities were extremely nice. I was very pleased with staff also, they were helpful with questions about traveling to and from the airport. The custodial staff is also nice and will clean your room when requested. The elevators are a tad small, but that isn't something that can be changed now. The Magnolia restaurant attached to the hotel was pleasant and the waitstaff there is extremely caring.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-May-2015
Lo mejor del hotel es la ubicación, ya que está al lado de Times Square. Está bien en cueestion de limpieza, pero la habitación muy pequeña. Por lo general, si buscas algo céntrico y no estás mucho tiempo en el hotel, te vale.
4 out of 5
Recommended
for Everyone
by A verified traveller

Super Hotel in Top Lage

Posted 19-May-2015
Pros: Die super zentrale Lage
Location: Das Hotel liegt direkt am Time Square. Von dort aus erreicht man alle Sehenswürdigkeiten locker zu Fuß. Viele Essen- und Ausgehmöglichkeiten.
Das Hotel liegt super zentral. Das Personal ist sehr hilfsbereit. Die Zimmer sind sehr klein, aber vollkommen ausreichend.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom NYC

A great hotel close to all that NYC offers.

Posted 15-May-2015
Pros: Location and cleanliness
Cons: All rooms should have hanging space.
Location: Very close to everything on offer, just off Times Square - Madison Sq Garden, TV studios, 5th Avenue and all shopping, Subways.
Very clean hotel, even though room was a little cramped, very helpful staff who went above and beyond to make our stay stress free. Couldn't hear Times Square from our room even though it was just at the end of the street.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Canada

Close to Times Square

Posted 27-Apr-2015
Pros: Loved the location - half block off of Times Square. Staff were great - very helpful. Internet was strong and reasonably priced.
Cons: Change the showerhead - water pressure was really poor.
Location: Times Square half block away. TKTS ticket booth right on the corner. Central Park within walking distance. Only 2 blocks from subway.
The room was so tiny. Most rooms in NYC are small, and this certainly was. Elevator was also very small. Five people in the elevator felt very squished. The shower had almost no pressure. Staff were very helpful & polite. Location excellent!
3 out of 5
Recommended
for Everyone
by A verified traveller

Okay, But Nothing to Write Home

Posted 20-Apr-2015
Thd hotel was more than adequate, but no coffee pot, ice machine or anuthing else. Construction on 47th street made it noisey. Had to go to McDonalds for coffee.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Northern New York State

NYC Birthday Celebration

Posted 17-Apr-2015
Pros: Location was great, hotel was nicely decorated, clean rooms.
Location: Great location for walking everywhere in the city. Easy walk to Central Park, 5th Ave, 34 St., Rockefeller Center, right in the middle of Time Square
Wonderful clean hotel. Located right in Time Square. The area next door is under construction but it was okay. They would end work by 5pm and start again around 7am; construction noise. Clean wonderfully decorated hotel.
3 out of 5
by A verified travellerfrom ma

Cramped and outdated

Posted 14-Apr-2015
the lobby is very impressive but the rooms are ridiculously tiny. Shuffling between the bed and wall to get to the other side. There was a tiny closet with four hangars and no drawers for our clothes. We switched to a larger room which was better but several outlets and bathroom fan didn't work.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom San Diego, CA

A nice hotel in the heart of Time Square

Posted 08-Apr-2015
The hotel was in the middle of Times Square. Very nice lobby and restaurant. The front desk employees were nice and helped us by calling a car service to take us to the airport. Rooms were good size and bed was comfortable. Only issue was shower that is made for disabled guests. The water would spill over to bathroom floor and there would be water everywhere. Perhaps make the bottom lip taller to hold water in.