Ratings based on 1,910 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Aug-2014
It was great especially Polina the person at the guest desk.
5 out of 5
Recommended
for Everyone
by A verified traveller from california

Overall good.

Posted 18-Aug-2014
Overall good. Friendly staff. Nice rooms. Definitely recommend if you want to be in time square. Could have gone without the construction, but that's just going to make the hotel better in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller from Pennsylvania

What a great time in a great city

Posted 16-Aug-2014
The location of the hotel and the quality of the service was excellent. From check in to check out was fantastic.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

In the heart of Times Square

Posted 13-Aug-2014
Great hotel with a great view of Times Square. Excellent facilities...especially the gym. Would definitely recommend to others.
4 out of 5
Recommended
for Everyone
by A verified traveller from Aberdeen, UK

Great Hotel, but no breakfast

Posted 12-Aug-2014
Pros: location, room size, rotating restaurant, main bar/restaurant, views from room
Cons: Make internet inclusive of room rate, make breakfast more affordable.
Location: Times square, madame tussauds, 42nd street, broadway theatres
I stayed at the hotel between 18 July - 1 Aug 2014. The place is magnificent, a great place. The restaurants, bar are excellent. The staff were also very friendly. Room was clean, big, with great equipment, though no kettle for tea, but there is a coffee maker. Now the downside; internet is not included, so you pay about $17/day for standard internet or $20/day for the fast internet. Also breakfast is quite expensive, about $30 per person. With breakfast being a very important and first meal of the day, I just think the hotel could have done more to make it more affordable. Other than those, It was a great place to stay. Considering also, it's just across from times square and a lot of the Broadway theatres are more or less next door!
4 out of 5
Recommended
for Everyone
by A verified traveller from Puerto Rico

Great location!

Posted 12-Aug-2014
Overall the experience was very good and at the front desk Kevin was outstanding. Nonetheless, we stayed for 3 days and during the second day the elevators were not working properly during the morning; it took forever to make it down to the hotel lobby (and we ended up using the housekeeping elevators).
4 out of 5
Recommended
for Everyone
by A verified traveller

Family vacation

Posted 11-Aug-2014
Great location in the heart of Times Square. Clean spacious room for family of 5 (3 kids) and the view was spectacular! Staff were friendly and helpful, always smiling.
4 out of 5
Recommended
for Everyone
by A verified traveller from Trinidad and Tobago

In the heart of Times Square

Posted 10-Aug-2014
Pros: Location
Cons: Bed sizes
Location: Excelent location
Beds are a bit small and bath tub as well. Elevator system get stuck from time to time and is very dificult to get one.
5 out of 5
Recommended
for Everyone
by A verified traveller from Nre York

Excellent hotel right on Times Square

Posted 07-Aug-2014
Pros: Everything
Reallly loved the hotel being so convenient to Times Square and being central to everything. View of Times Square brilliant.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice Hotel. Friendly staff.

Posted 05-Aug-2014
Pros: Close to everything in Time Square
Marriott staff accommodated shortened stay and provided excellent service. Restaurants are amazing!