Ratings based on 3,119 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom LONG ISLAND, NY

trade show

Posted 03-Mar-2015
Pros: location
Cons: elevator service was very slow
rooms were comfortable and clean, but a little noisy
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Mar-2015
Great hotel in the heart of the best city in the world!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel-Convenient to Many Attractions

Posted 02-Mar-2015
Wonderful experience! We were booked on the 40th floor overlooking time square.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom new york

Posted 02-Mar-2015
Love this hotel. Everyone was nice and friendly. Great location right in the heart of Times Square. Good walking distance to many places.
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Ottawa, ON

Conference stay

Posted 02-Mar-2015
Stayed here for an in-house conference. Centrally located and easy to access good food and entertainment. Gym was well equipped and offered great views of Times Square. Very spacious rooms and bathroom, especially for NYC. And the conference service was really great. Great food, comfortable and large venue, friendly staff, etc. Just a quick taxi ride to the airport. Would definitely return and recommend to others.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Feb-2015
Ideal location, spacious room, quiet, safe, first class accomodations
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Nottingham England

Times square hotel

Posted 27-Feb-2015
Pros: Location, room size and comfort
Cons: Restaurant was very pricy, buffett breakfast for 3 was $140 including tip. We went across the street to a diner for half the price after the first day
Business trip combined with some sight-seeing. Well located, comfortable and surprisingly cost-effective hotel
4 out of 5
Recommended
for Everyone
by A verified travellerfrom florida

Timesquare mainstay

Posted 26-Feb-2015
Pros: location, location, location
Cons: front desk staff
Location: time square!
If you wish to experience time square this is the hotel. see if from your window then experience it just outside the front door.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom coventry

Nice hotel superb location

Posted 25-Feb-2015
Excellent hotel and room, drinks and food very expensive in the hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom minneapolis

Beautiful hotel close to Times Square

Posted 24-Feb-2015
The only negative thing I can say is, we booked a room with a king size bed and a pull out sofa. When we got our room it didn't have a pull out. The rest of the stay was great. Hotel was beautiful. Big gym area and great food.