Ratings based on 3,266 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom guatemala

Nice place

Posted 18-Apr-2015
This is a nice hotel in a very apropiete location for tour and vacation
5 out of 5
Recommended
for Everyone
by A verified travellerfrom California

Perfect Location

Posted 17-Apr-2015
Pros: The diner right outside was available at all hours and the desserts were delicious.
Location: Everything can be done. It was a PERFECT hotel and the location too
We were right in the heart of Time Square and it was the best experience ever. The view from our room, was extraordinary. We were able to walk to almost everything we wanted to go see. The hotel lounge is beautiful overlooking Times Square as well.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Apr-2015
Wonderful Spring Break trip to NYC with our 2 youngest children. Concierge was helpful and location of the hotel was ideal!
4 out of 5
Recommended
for Families
by A verified traveller

Posted 14-Apr-2015
Pros: It was right in Times Square and the boys loved the elevators. The hotel is easy to get to from the Turnpike.
Location: Riply's Belive It or Not Museum and just able to wlk out the door and sit in the Square and people watch. Everything you need is right out the door.
The wait staff in the restaurant were excellent! They were so friendly and took great care of us (we have two young boys).
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Monterrey

Hotel con excelente ubicación para disfrutar de NY

Posted 13-Apr-2015
Pros: Ubicación, comodidad, atención del personal, acondicionamiento.
Cons: Prácticamente nada
Location: Estas en Times Square, junto a los mejores teatros, cerca de las principales avenidas, tiendas de ropa y fácil acceso a los medios de transporte.
Estuve con mi familia 6 noches del 5 al 11 de Abril 2015 viajamos desde México y la verdad este Hotel cuenta con todo lo necesario para una extraordinaria estancia en NY, los servicios, comodidades y trato del personal lo distingue, además de su ubicación en el corazón de NY que te facilita los traslados a todos los atractivos turísticos y para ir de compras, junto a los mejores teatros, cerca de museos y de las principales avenidas, definitivamente volvería allí mismo.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Richmond, Va

Great location

Posted 12-Apr-2015
Hotel was spacious and clean. The beds were comfortable but the sofa bed was not. We paid extra for the room with breakfast for 4 people but when we got there, they said that breakfast was only included for two.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ontario

Posted 12-Apr-2015
Pros: Location
Location: Time Square. Must go to the Stardust Diner. Loved skating on the Rink. Everything.
Had a great time. Loved everything. The Merill Lynch Bull. The Rink, Empire State Building. The Statue of Liberty. All the Museums. Didn't have time to shop or see a production.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Apr-2015
the entire staff at this facility is excellent. The booking and check in process was flawless. The housekeeping was among the best of any hotel that I've ever stayed in.
5 out of 5
Recommended
for Everyone
by A verified traveller

great location

Posted 11-Apr-2015
Great location for Broadway shows, Times Square, shopping, subways, Rockefeller Center
5 out of 5
Recommended
for Everyone
by A verified travellerfrom north carolina

Posted 10-Apr-2015
Pros: Location
Cons: Location convenient to theatre and Times Square
Location: Theatre, Times Square
Great location good staff nice amenities. Food very expensive