We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are saddened to hear we did not quite meet your expectations. We will certainly share your feedback with our teams as we strive to better service our guests. Thank you for your choosing the New York Hilton Midtown!!!

Dear Beverly,Thank you for your review. It was a pleasure having you stay with us during your trip to NYC. We are delighted you enjoyed your overall experience; however, we apologize for any inconvenience caused by the locks being changed. We are confident this will not be an issue moving forward, and we hope to welcome you back for a seamless visit worthy of a perfect rating. Sincerely,New York Hilton Midtown Team

We are delighted to hear we met your expectations Tony! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

Dear Erica,From our prime location to our attentive team members, we're so happy to know that you enjoyed nearly everything about your time with us. We'll work to ensure that the issues you mentioned with the room key don't happen again in the future, as we're always looking to provide a seamless experience for each and every guest. Thank you, and we hope you'll join us again soon. Sincerely,New York Hilton Midtown Team

We are sorry to see we did not quite meet your expectations! We will certainly share your feedback with our teams as we try to better service our guests. Thank you for your choosing the New York Hilton Midtown!!!

Dear Saeed,Thank you for your feedback. We regret that your requests were not met and the room amenities did not meet your expectations. We understand the importance of these details in ensuring a comfortable stay. Your comments regarding the need for room renovations and furniture updates have also been noted and will help guide the improvement of our guest experience. We hope to have the opportunity to better serve you in the future and restore your faith in our hotel.Sincerely,New York Hilton Midtown Team

Dear Cassie,Thank you for bringing this to our attention. We are disappointed to hear about your experience with our front desk staff, as this does not reflect the high standards of hospitality we aim to uphold. We are addressing this feedback directly with our team to ensure a more professional service in the future. We hope to have the opportunity to regain your trust and provide a more positive experience.Sincerely,New York Hilton Midtown Team

Dear Amanda,We appreciate your feedback, and we apologize for any confusion during check-in. This is not a typical experience, and we'll keep your comments in mind. Should you be in the area again, please consider coming back to see us.Sincerely,New York Hilton Midtown Team

We are saddened to see we didn't quite meet your expectations! We will certainly share your feedback with our teams as we strive to better service our future guests. Thank you for your choosing the New York Hilton Midtown!!!

Dear Kendra,Thank you for your review. We regret to learn of your disappointment with your experience. Rest assured, your concerns are our concerns; what you have shared does not reflect our high standards, and we’ll be sure to share your comments with the respective teams so this can be resolved swiftly. Although we undergo regular pest control procedures, we will conduct a complete evaluation to ensure that everything is as it should be. It is our hope that you will give us another chance to change your perceptions down the line.Sincerely,New York Hilton Midtown Team

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

Dear Ana,It was an honor having you visit us, and we appreciate your feedback. Thank you for highlighting our ideal location; however, we are disappointed you experienced difficulties with our service. Rest assured, our team will review your concerns to ensure we deliver more efficient service in the future. Thank you for your review, and feel free to join us again at New York Hilton Midtown for another great time.Sincerely,New York Hilton Midtown Team

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

Dear Renee,Thank you for choosing to stay with us and for providing your review. While we are pleased to hear that you found our accommodations and standard of service to meet your expectations, we regret that you experienced longer-than-anticipated wait times for your luggage storage. Rest assured, we will share your concerns with our front desk team, and we appreciate your patience. Please consider staying with us again for a stay that is sure to go above and beyond your expectations.Sincerely,New York Hilton Midtown Team

Dear Jaymie,Thank you for taking the time to provide your review. We are disappointed that you found areas of our property needing a refresh, and we will certainly pass along your concerns to the respective department to ensure necessary improvements are made. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back in the future and change your perceptions.Sincerely,New York Hilton Midtown Team

Dear Carmen,We're so happy to know that you had a great time with us overall and that our location was perfect for your needs. Thank you so much for the five-star rating and we hope to see you again soon. Sincerely,New York Hilton Midtown Team

Dear Elizabeth,We're so thrilled to know that you had a great experience with us overall! We trust that everything was in order for your visit and we hope to see you again soon. Sincerely,New York Hilton Midtown Team

Dear Erin,We are sorry to hear that you did not have a good experience with us. We understand your frustration and apologize for any inconvenience caused by the issue with your reservation, as well as any perceived rudeness. When booking via third-party sites, specific room requests are not guaranteed. That being said, your feedback regarding this matter is gratefully received and we will be sure to keep your comments in mind for the future, as guest satisfaction is our top priority. Should you wish to discuss your experience with us further, please do not hesitate to reach out to us offline so that we can better assist you. Thank you, and we hope to hear from you soon. Sincerely,New York Hilton Midtown Team

Dear Sarah,With our prime location right in the heart of Manhattan, it was our pleasure to provide you with a convenient welcome to New York. While we're glad your stay was satisfactory overall, we apologize for any inconvenience you experienced. Your feedback is appreciated, and we will keep your suggestions for more room amenities in mind as we make improvements for our great guests. Should you return to the area, we hope for a chance to deliver the exceptional stay we know we're capable of providing you.Sincerely,New York Hilton Midtown Team

Dear Lara,Thank you for staying with us on your trip to NYC! We are delighted our fantastic location suited your needs well, and we appreciate you mentioning our delicious offerings and the service you received from our restaurant team and business center staff. That said, we regret falling short of providing memorable hospitality all around, and we'll be sure to share your comments with our team to ensure any necessary adjustments are made promptly. It was a pleasure having you as our guest, and we hope you return soon.Sincerely,New York Hilton Midtown Team

Dear Juliana,We always appreciate hearing from our guests. It's great to know that our convenient location, friendly staff, and affordable rates impressed you. Your constructive feedback regarding our furniture will be shared with our team as we continuously make improvements for our great guests. The next time you're in Manhattan, please come see us again at New York Hilton Midtown for another great stay!Sincerely,New York Hilton Midtown Team

Dear Effie,Thank you for staying with us on your trip to NYC! Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests. Please accept our apologies for any disappointment with the service you received. We'll be sure to share your feedback internally for further consideration. It was a pleasure having you here, and we hope you return in the future.Sincerely,New York Hilton Midtown Team

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

Dear Zhen,We are truly disappointed to hear about the delay and inconvenience you experienced during check-in. We understand that the room readiness and service did not meet your expectations, especially considering the value you placed on your stay. Your feedback is incredibly important to us, as it helps us address these issues and ensure that they are not repeated in the future. We appreciate your recognition of our location and look forward to another opportunity to demonstrate our commitment to excellence and provide you with a stay that reflects the high standards we aspire to deliver.Sincerely,New York Hilton Midtown Team

Dear Minyoung,It was a pleasure having you as our guest during your time in NYC. We're thrilled our excellent location suited your needs well, and we appreciate you mentioning it to your fellow travelers. Your feedback regarding the aspects of your stay that could have been even better is gratefully received and allows us to continually review and improve guest satisfaction. Thank you for your review, and we hope you return soon. Sincerely,New York Hilton Midtown Team

Dear Lindsey,It was wonderful having you stay with us while visiting NYC. We're delighted our hospitable team and high standards of cleanliness left a memorable impression on you! However, we regret any inconvenience caused by the elevators. Your feedback is greatly appreciated and will be shared internally for future improvements. Thank you for your review, and we hope you return soon! Sincerely,New York Hilton Midtown Team

We are saddened to hear we did not quite meet your expectations. We will certainly share your feedback with our teams as we strive to better service our guests. Thank you for your choosing the New York Hilton Midtown!!!

We are saddened to hear we did not quite meet your expectations. We will certainly share your feedback with our teams as we strive to better service our guests. Thank you for your choosing the New York Hilton Midtown!!!

We are sorry to hear we fell short of meeting your expectations. We will certainly share your feedback with our teams as we strive to better serve our future guests. Thank you for your choosing the New York Hilton Midtown!!!

We are sorry to see we did not quite meet your expectations, John! We will certainly share your feedback with our teams as we try to better service our guests. Thank you for your choosing the New York Hilton Midtown!!!

Dear Derek, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We understand your concerns about the room size and elevator wait time. Rest assured, your comments will be shared with our team for further improvement. It was a pleasure to welcome you, and we hope for the chance to better serve you in the future.Sincerely,New York Hilton Midtown Team

Dear Jorge,Thank you for taking the time to leave your fantastic rating of New York Hilton Midtown! We're thrilled our one-of-a-kind retreat right in the center of Manhattan served you well during your stay. It was a pleasure to welcome you, and we trust that you took full advantage of the unique and plentiful amenities we offer our great guests. We look forward to welcoming you back on your next NYC journey.Sincerely,New York Hilton Midtown Team

We are sorry to hear we fell short of meeting your expectations. We will certainly share your feedback with our teams as we strive to better serve our future guests. Thank you for your choosing the New York Hilton Midtown!!!

Dear Jennifer,Thank you for taking a moment to review your recent experience. We're delighted our excellent location suited your needs well, and we appreciate you mentioning our spacious accommodations and great value. While we're pleased our restaurant team left a memorable impression, we regret falling short of providing exemplary hospitality all around. Your feedback will be shared internally to ensure professional and courteous service is provided at all times. That said, it was a pleasure having you here, and we hope you return soon for a more exceptional stay.Sincerely,New York Hilton Midtown Team

Dear Tiffany,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with pristine accommodations, and we offer our sincere apologies if your room was anything short of immaculate. Also, we're very sorry for any disturbance you experienced in your room. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, your comments have been duly noted and will be promptly addressed with our team. We appreciate your feedback and wish you safe travels ahead.Sincerely,New York Hilton Midtown Team

Dear Melissa,Thank you for sharing your concerns. We're truly disappointed to hear about the challenges you faced during your stay regarding issues such as the condition of your room and the service we provided. Your feedback is crucial for us to address these issues and make necessary improvements. We're committed to upholding the high standards expected of our brand and hope to restore your confidence in us in the future.Sincerely,New York Hilton Midtown Team

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!