Ratings based on 728 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect location

Posted 16-Apr-2015
Pros: Great service from the staff
Cons: nothing great
Location: You are right around the corner from the Empire State building, go see it.
Great room, staff and service. Location is great to go sight see and you can walk to a bunch of great restaurants. thank you!
4 out of 5
Recommended
for Couples
by A verified traveller

Posted 08-Apr-2015
Hotell was a lovely calm retreat in a great location within walking distance to lots of attractions.
Comment from Hotel Management
13-Apr-2015 by DR, Hotel Management
Thank you! It is what we aim for - an oasis in this busy city!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel experience

Posted 08-Apr-2015
Great location and very helpful team. This was my fourth stay, always a pleasure.
Comment from Hotel Management
13-Apr-2015 by DR, Hotel Management
Thank you so much for your support! It is always a pleasure to have you stay with us! Regards,
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Paris

Belle découverte

Posted 07-Apr-2015
Il s'agit d'un hotel très central, situé non loin de Times Square, sur une grande avenue mais assez calme. Le personnel est très serviable et la chambre "superieur", était assez grande pour Manhattan. Le Wi-Fi est enfin gratuit. Le petit déjeuné (uniquement sucré, dommage...) est très sympa. A recommander !!!
2 out of 5
by A verified traveller

Morgan sporgan

Posted 03-Apr-2015
Stayed a few times before but looking a little tired now. Not sure I will be back.
Comment from Hotel Management
06-Apr-2015 by DR, Hotel Management
Greetings! We are in rooms right now refreshing everything. By the end of April the project will be completed. Come back! Regards,
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Roma

A due passi dall'Empire

Posted 02-Apr-2015
Pros: Il personale sempre disponibile e la posizione
Cons: Camere
Location: Hotel centrale, con tutti i servizi wifi gratuito
Struttura centrale personale cordiale e disponibile ottima colazione. Peccato che mi è stata riservata una stanza molto molto rumorosa. La finestra della camera dava su un chiostrina dalla quale proveniva per 24 ore al giorno un forte rumore credo dell'impianto di riscaldamento o condizionamento. Impossibile prendere sonno. Per tale inconveniente ho gia provveduto a lamentarmi presso il servizio clienti di Expedia
2 out of 5
by A verified traveller

The Morgans Hotel is ageing, staff is CLUELESS

Posted 26-Mar-2015
Cons: Sound proof windows!!! Better trained staff.
The staff refused to give me another room after I complained about street noise. My reseravtion was clearly for one queen size bed. I got two small twin beds. I got double charged from the hotel even i clearly pointed out my prepaid reservation from Expedia. The charges were completely different from my prepaid Expedia reservation!
Comment from Hotel Management
06-Apr-2015 by DR, Hotel Management
Not a good stay obviously! I am very sorry. Please accept my apologies. This is not the norm at Morgans.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom La Coruña

Estancia perfecta!

Posted 23-Mar-2015
Pros: El hotel es precioso y acogedor. Estábamos en la planta 16, con vistas a la ciudad.
Location: A 3 calles del Empire State y Grand Central Station. Muchas tiendas y restaurantes en la zona.
El hotel cumplió con todas nuestras espectativas y todo el personal es maravilloso. Tuvimos un percance durante nuestra estancia pero el hotel supo enmendar ese problema de inmediato.Nos desaparecieron medicamentos de la habitación y el hotel nos facilitó una cita médica en un hospital cercano para conseguir una receta y poder comprar las medicinas. El director nos acompañó al hospital para garantizar que no teníamos problemas en conseguir la receta y el hotel asumió los gastos médicos. Estamos muy agradecidas por ese gesto y deseando volver algún día!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Varese

Hotel che consiglio.

Posted 22-Mar-2015
L'hotel è in ottima posizione. Il personale molto disponibile. Buona la colazione. La camera standard non molto grande ma comunque piacevole. Lo consiglio.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Great hotel and exceptional staff

Posted 10-Mar-2015
Although there were no signs to say this was Morgans Hotel, behind the doors it was lovely. The breakfasts are great with a lovely spread that would make most weary travellers smile with relief. The staff were all exceptionally helpful from the front desk, porter to the bar staff - couldn't do enough to make your day easier. This hotel offered excellent value in a great location.
Comment from Hotel Management
25-Mar-2015 by Deb, Hotel Management
Thank you so much for your kind review. It is certainly our aim to please and to make sure our guests depart feeling that they were valued. Our team is the secret to our success for the past 30 years!