Ratings based on 6,689 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Paid twice - Elevators didn't work -

Posted 28-Feb-2015
I'm still waiting for a large holding deposit from the Hotel which is $60 above what I was quoted for my 3 night stay to be credited back into my credit card account ? The $717 Aus is still Pending on my credit card acc 6 days later ? I have paid the hotel once already and I'm not impressed with their accounts system .Up to date I have been charged twice ; SO BEWARE OF CREDIT CARD CHARGES . We had to line up at the elevators to get into our room as 2 out the 3 elevators didn't work . Staff were nice which is some compensation. A water leak on my floor meant loud fans were running to dry the carpet , and no WiFi . No offer to move me to another floor . Overall the hotel obviously has serious maintenance issues . The saving grace the staff were nice . You better make sure everything is " working " if you stay and be careful what " Holding Charges " they put on your credit card !
5 out of 5
Recommended
for Everyone
by A verified travellerfrom cape may nj

Trip to NYC for Sirius radio party!

Posted 27-Feb-2015
Pros: Location, location! Great breakfast
Cons: Better pillows and mattress topper.
Location: Excellent and walking distance to attractions.
Very close to downtown theaters n attractions. Excellent staff in local restaurant, nice bar n drinks. Only concern was...why did maid come knocking on door at 8am!! Checkout is noon. Timing was a little early....
4 out of 5
Recommended
for Everyone
by A verified traveller

とても便利で快適

Posted 25-Feb-2015
本当にここに泊まって良かったです。もよりの42st駅にはたくさん地下鉄が通ってるのでどこにでもいけるし、五番街もセントラルパークも徒歩範囲。もちろんタイムズスクエアはすぐそこです。わたしは観劇を目的にしていたので、お芝居前にちょっと帰って休憩…なんていう細かい使い方もできました。私が滞在中にやりたいことを実現できたのはこのホテルに泊まっていたため、というのが大きいです。 ホテルは古く、あちこちに傷があったりお風呂の栓が緩かったりしましたが、それはアメリカらしさだと思って気にしませんでした。周囲は夜中でも明るいので危険は感じませんでした。ロビーではフリーWiFiが使えます。目の前のデリで水やパンが買えましたが、パックに詰めて量り売りするようなお惣菜はありませんでした。朝食はたまごやソーセージなどが中心のブュッフェです。 レストランの女性とは仲良くなって最後はハグして別れるくらいフレンドリーにしてくれました(私は生粋の日本人。人とハグなんてほぼ初めてでしたが、彼女に別れの挨拶をしなきゃ!とおもわせるほどの対応をしてくれました)またニューヨークにいくときはここに泊まります。
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Feb-2015
Great view of time square. Right in the heart of everything.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Queretaro Mex

Muy buena ubicación

Posted 23-Feb-2015
Altamente recomendable, nos dieron un piso alto con buen mantenimiento y personal de recepción amable. El tamaño de las habitaciones esta bien y las camas son cómodas así como el baño y las toallas. Había cafetera con suficiente café y te.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom seattle, wa

Stay at millennium on a very cold night in feb

Posted 23-Feb-2015
It was centrally located and nice and quiet, staff was pleasant, except when I fell Ina patch of ice and denied bandaids. I was told to buy them in their souvenir shop. Very uncaring. I also bled all over their sheets during the night.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom QLD,Australia

Great Position one block off Time Square

Posted 23-Feb-2015
Pros: position!
Cons: could do with a better restaurant
Location: near everything one block off broadway couldn't be better
very central great view of time square from my room on corner 35th floor. Concierge bell man and front desk staff very helpful restuarant average but plenty of places just outside
4 out of 5
Recommended
for Everyone
by A verified travellerfrom plymouth

Nice hotel couldn't be any closer to times square

Posted 22-Feb-2015
Pros: Proximity to times square
Cons: Wifi, bedroom furniture needs a little updating
Location: Right by Times Square, awesome location
Nice hotel, great staff, wifi in rooms in masively over priced not free as Expedia state, unless you go to the lobby, bed was amazing, bathroom well decorated. Literally 30 secs from Times Square, had a great time, concierge helped us find restaurants aswell which were great as we were on our honeymoon. When we arrived we also got upgraded to the 47 floor out of 52 so was a nice surprise
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect location

Posted 21-Feb-2015
Pros: Location, staff, price.
Cons: Room service prices.
Location: Most convenient! In the heart of Times Square.
The staff was very friendly and helpful. We used the concierge several times and he was fantastic. The room was a nice size, especially for NYC. I felt safe at the hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver, BC

Perfect location!

Posted 20-Feb-2015
Perfect location, half a block from Time Square so it's not right on the kiddie of the chaos. Amazing Italian restaurant right across the street, and tons others steps away. Rooms were good, good sized bathroom. Free wifi in the lobby but had to pay for it daily in the room - a little $$$. Overall awesome hotel, would go back!