Ratings based on 7,614 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from New York

In the centre of Time Square.

Posted 29-Jul-2015
Pros: It's Four star hotel and it was immaculate, the staff where always friendly and available to help with directions and restaurant bookings etc.
Cons: None
Location: As I said above you are in the heart of Time Square. We walked everywhere as it was so central.
What a fantastic hotel. Our room faced Time Square, on the corner of the street was ABC studios where Good Morning America is televised, so if you like star watching this is the place! Would recommend the hotel its fabulous.
4 out of 5
Recommended
for Everyone
by A verified traveller from St. John's

Nice hotel. In the middle of Times square.

Posted 29-Jul-2015
Hotel was comfortable but a bit dated, needed some upkeep however was clean, comfortable and the staff very helpful and accommodating.
3 out of 5
by A verified traveller from w

Good location.

Posted 29-Jul-2015
It is a little dated. Not on same level as Hilton or Mariott but cheaper. If u don't plan on staying in ur room much it is fine. Going to try Hyatt across the street next time.
2 out of 5
by A verified traveller

Deludente

Posted 29-Jul-2015
Unica cosa bella posizione centrale ma come tantissimi altri. Personale di una scortesia e antipatia mai riscontrate in 40 anni di viaggi. Ascensori lentissimi e rumorosi, moquette maleodorante e neanche un doccia gel o simili in bagno. Per la pulizia in camera basti dire che all'arrivo c'era per terra una carta per cerotto, aperta ovviamente. Dopo 5 giorni di soggiorno era ancora li. Una volta l'ho trovata anche sul comodino, forse l'addetta alle pulizie ha ritenuto me ne fossi affezionato!
4 out of 5
Recommended
for Everyone
by A verified traveller

市内観光重視、短期滞在にはよい

Posted 29-Jul-2015
Location: セントラルパーク、ヤンキーススタジアム、自由の女神、タイムズスクエア、ミュージカル劇場至近距離で、 最寄り駅からマンハッタン内はどこでもいけます。
YANKEEスタジアムまで最寄り駅より25分、短期滞在で市内観光重視の方には うってつけのロケーションだと思います。設備はやや古い感じはしましたが問題ありません。 予約はスーペリアシングルのオーダーでしたが、当日チェックインした部屋が最上階、52階のスイートで 騒音もなく超快適滞在となりました。
4 out of 5
Recommended
for Everyone
by A verified traveller

4 day getaway

Posted 28-Jul-2015
Ideally located for sightseeing with a huge room and extremely quiet by nyc standards. Showing its age but only used the room as a place to rest. Overlooks times square. Short walk to 9th Ave restaurants and theaters. We would be happy to go back
5 out of 5
Recommended
for Everyone
by A verified traveller

Everything was perfect!

Posted 28-Jul-2015
Pros: The location, the quality of service, and the ambience were high level!
Cons: Nothing!
Location: Tines Square, Rdestaurants, Sights, Transportation, Night life...
Everything from my arrival to departure was awesome! Jigme, the front desk manager was the best as far as being helpful and going out of his way to make us feel welcome and like VIPs.
5 out of 5
Recommended
for Everyone
by A verified traveller from Williamsburg, VA

Great Hotel!

Posted 28-Jul-2015
Very clean, friendly staff and reasonable price. Excellent location, 1 block from Times Square.
4 out of 5
Recommended
for Everyone
by A verified traveller from albany, ny

Great clean hotel right in times square

Posted 28-Jul-2015
Pros: location, cleanliness, size of room
Cons: parking
Location: times square, close to subway entrances
Stayed here overnight with a friend and was impressed with how nice it was. We stayed up on the 26th floor with a nice view. We never waited longer than 5-10 seconds for an elevator which was surprising. Hotel room was quite large and comfortable. Large bathroom with basic amenities. This can be a love/hate hotel because you might love being RIGHT in times square but the traffic and lack of parking was a real hassle. I would stay here again but I would need to find somewhere to park.
5 out of 5
Recommended
for Everyone
by A verified traveller from Dallas, TX

Nice hotel close to theaters and Times Square

Posted 28-Jul-2015
The only problem was check-in. At 4:00 on a Friday afternoon, the staffing at the check-in desk was woefully inadequate. It was frustrating for the long line of guests to watch uniformed staff strolling by while there were only 2 people doing check-in.