Ratings based on 7,250 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom NEW YORK

QUALITE DE SERVICE EN BAISSE

Posted 27-May-2015
Pros: PLUS RIEN
Cons: TOUT
QUALITE DE SERVICE EN BAISSE SAUF LITERIE OK PAS DE WIFI GRATUIT DANS LE LOBBY PAS DE MINI BAR DANS LA CHAMBRE SALLE DE BAIN SALE ET PAS ENTRETENU NETTOYAGE DOUTEUX BRUYANT MAIS NORMAL POUR TIMES SQUARE
2 out of 5
by A verified travellerfrom san gavino m.

A due passi da Time Square.

Posted 27-May-2015
Pros: Niente in particolare. Tra l'altro un giorno non hanno eseguito la pulizia e il riordino della camera.
Cons: La connessione ad internet dovrebbe essere offerta gratuitamente. Mancanza di frigo in camera. Abbiamo dovuto richiederlo esplicitamente.
Location: La posizione era ottima.
Ottima vacanza, il confort dell'Hotel non era dei migliori e sul sito la rappresentazione fotografica della camera è stata ingannevole perchè pareva di dimensione molto più ampia.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom TX

May 2015 Review

Posted 26-May-2015
Pros: Closeness to time square
Cons: Get maintenance to fix the squeaking coming from the walls at night
Location: Close to time square, broad way, Grand Central Station, Central Park, Rockerfellar Center,
This hotel was is in a good location because it is close to everything that most tourist want to see when going to New York. It is an older hotel with miner problems like hearing creaking noises in the wall at night and the room that I was in on the 22th floor did not have a good view. Overall those this did not matter that much because I was only in my room at night for sleep and all day I was out exploring New York. I would stay at this hotel again. But next time I would try to get a room on a higher floor so may I would have a good view of something during those moment that I am there and not exploring the city.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom NEW YORK

Posted 26-May-2015
Hotel très bien placé, personnels à l'écoute, chambre spacieuse (chambre supérieure), propre et literie juste parfait. Je conseille très fortement cet hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom new york city

Lovely hotel not even a minutes walk to time squa

Posted 26-May-2015
Pros: Close to Times Square and everything you might want.
Cons: Would be nice to have tea/coffee in the room.
First time in New York. Everything is quite near or a very short taxi ride
4 out of 5
Recommended
for Everyone
by A verified traveller

my stay

Posted 26-May-2015
Pros: Where it was situated
Overall the stay was very good but when asking some questions to the concierge they were not very helpfull like the last day I had to print out my shuttle bus voucher I was played like a ping pong ball the desk told me to go to the concierge and vice versa so i had no option but To go to O Lunney'spub across the road from the hotel, they were very helpfull so very disapionted with the front desk and concierge, but did not determe enjoying the hotel, in my opinion they really need to go through a management course so they can understand what the needs of their guest require.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom New York, Ny

Great Location

Posted 26-May-2015
Location was good. Woman concierge in the mornings was fantastic. The guy concierges was ok. Rooms were big for New York. Would stay again.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-May-2015
Pros: The location, the room and the view
Cons: The bathroom and tea/coffee facilities
Hotel in excellent location and was given a room with excellent view on 39th floor. A couple of things would have made our stay better - bathroom needs upgrading by putting in new bath and shower. Not having tea/coffee facilities in the room would make me not stay there again. we asked if we could have a cup of tea one morning in the hotel restaurant but was told we was not allowed as we had not prebooked so every morning we had to get up and dressed to go and stand in a long queue in Starbucks next door.
3 out of 5
by A verified traveller

Guter Standort, untere Mittelklasse

Posted 26-May-2015
Die Angestellten sind ok, aber auch nicht mehr, da sind wir uns von unseren Amerika und New York Trips wesentlich freundlichere Angestellte gewöhnt. Für den Preis bekommt man auch in dieser guten Lage besseres.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom ny ny

Lazy Saturday in the City

Posted 26-May-2015
Hotel was great, price was amazing, room was spotless!