Ratings based on 7,448 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ramsey, MN

Wonderful week in NYC

Posted 05-Jul-2015
Pros: Elevator ride was under 40 seconds to our 51st floor, nice and quick. Entrance on both 44th and 45th Streets, made it a breeze to get back to hotel
Cons: Some of the lighting did not work, and the furniture was a little rough, but the bed and bathroom was great.
Location: Wonderful location, 1/2 block from Times Square, 1/2 block from Subway, few blocks from Rockefeller Center, Grand Central.
My son and I stayed at the hotel for 8 nights. Wonderful location, 1/2 block from Times Square, 1/2 block from Subway, few blocks from Rockefeller Center, Grand Central. As you can see it is located in the heart of the action. When checking in, we had a little wait, but when a returning front desk employee helped us check in everything changed after that. He asked if it was just me and my son, and it was...just a guys week in NYC. I asked if it would be possible to get high up room. When he handed me the keys, he to smiled really big and said your room is 51xx, 51st floor out of 52. The view from our room was of Empire State Building, Chrysler Building, H&M, and Times Square ball. When we wend down after settling in the front desk clerk saw us and smiled.....did you like the room!! I gave him a big thumbs up. Later in the week we got ice cream at a local store. Stopped by the restaurant, told them our room number and asked for spoons. No issue, they quickly got us some spoons and told us to leave them in the room to return. Maid service was a little early, they would knock on the door and open if you didn't say anything. I would say about an hour and they left. Later in the week I wouldn't even say anything, we would leave the room about need....and when we returned it was perfectly made up. Loved the place.... would return if I had the chance
3 out of 5
Recommended
for Everyone
by A verified traveller

Good locationfor time square

Posted 05-Jul-2015
Good hotel location other than the room was not the cleanest .. sheets had stains on them and carpet had stains as well ... couple smudges on wall ... they need a better service for house keeping I'd say .. would stay there again but expect a much cleaner room
5 out of 5
Recommended
for Everyone
by A verified traveller from uk

Excellent hotel, really fab location.

Posted 04-Jul-2015
Pros: Location, location it is fab, arrive home totally exhausted but couldn't wish for a better place, we were high up and very quiet.
Cons: Not having to pay for wifi.
Location: Central Times Square you can't get closer, lots of things to do, central base
I would highly recommend this hotel, it's so central, we were there one week, there were no problems, staff great, location great, nothing was too much trouble we were totally delighted and would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Saint John, NB

Fantastic location and great staff!!

Posted 04-Jul-2015
Pros: Location and staff
Location: Located at Times Square so there is a ton to do! Shopping, Broadway shows, restaurants and the subway is just 2 blocks from the hotel
Everyone we encountered were friendly and very knowledgeable. The room was a great size and had everything we needed and the hotel was extremely quiet.
4 out of 5
Recommended
for Everyone
by A verified traveller from New York

Zeer vriendelijk en comfortabel hotel

Posted 04-Jul-2015
Pros: De ligging is zeer centraal. Hotel is zeer gastvrij.
Location: Ligging van hotel is zeer centraal.
Hebben hier met veel plezier gelogeerd. Kamer voorzien van alle voorzieningen.(Ex Wifi) Personeel zeer behulpzaam en attent Schoonmaak van de kamer was uitmuntend
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Jul-2015
Great location for theater lovers! Good restaurants nearby.
4 out of 5
Recommended
for Families
by A verified traveller from NowYork

Hotel veldig sentralt plassert

Posted 03-Jul-2015
Pros: Helst klart beliggenhet og reinhold av rommet.
Cons: Burde hatt et kjøleskap og vannkoker på rommet.
Location: Her er det kort avsand til det meste og en kjempemulighet for de som vil ut å se i butikker. Rolig hotel i forhold til beliggenhet.
Bra beliggenhet og trivelig betjening. Lite støy både fra trafikk og fra hotellet ellers. Fint for familier med litt større barn.
4 out of 5
Recommended
for Everyone
by A verified traveller

la posizione il punto di forza

Posted 02-Jul-2015
Pros: Posizione
Cons: arredi delle camere
Assolutamente ottima la posizione comoda per tutto e la vista impagabile. La struttura come arredi risulta in parte datata e in parte rinnovata. Pulizia si, ma non eccellente (tende sporche)
4 out of 5
Recommended
for Everyone
by A verified traveller from Montana

Posted 02-Jul-2015
Very close to all the action. Great view. Very pleasant and helpful staff!
3 out of 5
by A verified traveller

No free wifi

Posted 02-Jul-2015
Pros: Conveniently situated.
Cons: Free wifi.
Location: Times Square, Grand Central Station, 5th Avenue, Madison Avenue, Broadway all within walking distance.
Hotel overall was ok - room spacious and clean but air conditioning unit left large wet patch on floor. On check-in the hotel clerk said that as I hadn't ticked free wifi they would need to charge about £15 per day for it - I was not aware that I hadn't ticked free wifi and it seemed unreasonable to me that I was being penalised for something that could be so easily corrected!