Ratings based on 6,432 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom MO

Excellent location and staff

Posted 25-Dec-2014
Pros: Staff was great.
Cons: New beds
Location: Excellent
The beds were terribly hard and pillows left a lot to be desired.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location, almost in Times Square

Posted 25-Dec-2014
Pros: Location
Cons: softer mattress
Location: Time Square , restaurant above.
Rooms were spacious, beds a little hard! Try the restaurant out the 45 st exit, Une, Doux Troix
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Philadelphia

Nice hotel, great location

Posted 25-Dec-2014
Pros: Location and checkout time.
Location: If you are visiting downtown Manhattan, this is a great location. You are in the heart of Times Square without the craziness.
We booked one night, Thursday. We arrived around 10:30 am and had 11 am show tickets. We were able to drop our car with the valet, check in, leave our luggage in the room and still got to Radio City before 11. The location is great. We were steps away from Times Square but did not hear any noise (other than horns honking; typical NYC). Right across the street was a great deli where we had breakfast for a very reasonable price. Checkout wasn't until noon which gave us time to relax a bit in the morning. Would definitely stay here again.
3 out of 5
by A verified traveller

Used Soap

Posted 24-Dec-2014
Room was not ready until 5:30pm. Used soap and shooing bottle was left in the shower. Nasty!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New York City

Fantastic location

Posted 24-Dec-2014
Although room was a bit tired in places, cleanliness was great as were the facilities. Location was fabulous so central. Would stay there again
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful stay in New York

Posted 23-Dec-2014
Pros: centrally located
Took the grandkids shopping in NYC & Statue of Liberty
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Dec-2014
Wonderful staff, awesome location, and nice, clean building and rooms.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Atlanta, GA

Christmas in NYC

Posted 23-Dec-2014
Took my wife and kids to see NYC for their very first time. I was thrilled with how close this hotel was to times sq (literally in it) and all the theaters on the same street. We walked everywhere because the hotel was so close to everything. Check in was quick, check out was quick. We valeted the car and the service was fast. From the time we requested our car, we had it in under 5 mins. We had a times as view from our room. We will 100% stay there again. Excellent.
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful View

Posted 23-Dec-2014
Cons: Bed could have been made better though
Right on Time Square..... I woke up....worked out....showered....then shopped It was great..
3 out of 5
by A verified traveller

Posted 23-Dec-2014
Pros: Great location
Cons: The hotel needs to be updated for the prices they charge.
Location: The location is wonderful.
The front staff was rude and unwilling to rectify the situation during our check in.