Ratings based on 3,366 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom san francisco

like the hotel but get rid of the attitude

Posted 21-May-2015
Pros: location and new, hip decor. convenient and good restaurant (though bad hostess and some wait staff)
Cons: stated above
Location: great location- in the heart of a lot of things if you have to go downtown or up.
love the location and the decor (they've done a lot with an old, odd space). and the sheets are fantastic!! however, the front desk is DREADFUL!! i even had one guy yell at me- when i was just handing him my key. he was in the midst of something on his computer and never bothered to look up. they all respond as if the clients are bothering them. and don't get me started about the restaurant. again- decor was stunning. food was good as well. hostess was horrifying. on other visits the wait staff was OK. my second visit, i was traveling alone and the hostess kept trying to convince me to eat at the bar. i wanted the comfort of table seating. after my meal, i asked for coffee, and was told that it was brewing. after 15 minute wait- i never received coffee. i asked for my bill- they brought the bill, no apologies for the coffee, and not even a pen to sign the bill. they all seem like kids who are too cool to give good service. it's too bad, because hotel and restaurant would get my good ratings except for the wait staff and front desk (housekeeping were great!)
2 out of 5
by A verified traveller

would not stay again

Posted 17-May-2015
Pros: Very convenient location.
Bathroom layout weird so that using sink virtually impossible with shelf directly over it. Tiny room, even for NYC. No coffee in room and only available in lobby for one hour.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 12-May-2015
This was our first time i NYC. We enjoyed our stay at Martha Washington. Great location and facilities. The staff was very helpful. The aircondition was a little noisy, but no big deal. We will for sure stay at this hotel again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Australia

Perfect Manhattan location

Posted 06-May-2015
Pros: Very clean, pleasing decor, excellent central location but in a quiet part of Manhattan. The free in room wifi was reliable and reasonably fast
Cons: better placed and sized furnishings to facilitate the storage needs of travellers.
Location: The 6 and NQR lines are an easy walk. Restaurants in the hotel and on the block cater for ever situation. You must try the pizza at Marta!
Very well located, central to everything and removed slightly from the overly crowded/bright/noisy precincts of 34th St. shopping and Times Square. Staff were almost unseen, but attentive of our needs. Amenities in the room were all great and well stocked, the only room for improvement would be better provision for clothes and luggage storage for people on longer stays. There were two of us, and we stayed 11 nights - our baggage remained a prominent and constantly used fixture of the room. the Bathroom was spacious and stylish. The decor of the bedroom was classy and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-May-2015
Great experience! Nice option for breakfast, drinks, food in the lobby restaurant. Room was small but updated and perfectly functional.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-May-2015
Everything was excellent. We got there at 9am after travelling overnight and we were exhausted. I expected to not be able to check in until 3 but thankfully there was a room available! Everyone was really friendly and helpful. When the airline app wouldnt work on my phone the concierge even booked our tickets home. Would absolutely stay there again.
3 out of 5
by A verified travellerfrom C

Not a good experience

Posted 02-May-2015
The hotel location is great, but the rooms are ridiculously small. The front desk staff is not welcoming or friendly, apparently is a hassle for them to make you feel as they should at a hotel. Air conditioning in my room wasn't working, had t call 3 times to ask for someone to check what was happening, finally I got s new room but later found out that someone was again assigned to my old room and had the same problem. They just don't care. There is no business center so if you want a place to work a bit this is not the place. The desk on the room is kind of a side table, just ridiculous. Price is high for what you get. The only good thing is Martha restaurant. Overall terrible experience. Never coming back.
5 out of 5
Recommended
for Couples
by A verified travellerfrom DC

Good Location - Great Staff - Very Modern

Posted 30-Apr-2015
Pros: Moderness
Cons: Price?
Location: Loved the Sex Museum
We had a lovely trip. Prices are good for NYC. But rooms are pretty small - not uncommon to NYC. Very modern and clean - very friendly staff.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom ffm

Nettes Hotel in NYC

Posted 28-Apr-2015
Das Hotel ist recht gut in NYC gelegen und somit ideal für eine Stadterkundung. Das Zimmer war recht übersichtlich und nicht wirklich groß aber absolut modern eingerichtet inkl. Großen Flatscreen. Das Bad war auch neuwertig aber recht klein. Für uns jedoch absolut ausreichend. Haben pro Nacht im April 15 ca. 200 Dollar für ein Doppelzimmer gezahlt.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Berlin

3 Tage New York

Posted 26-Apr-2015
Sehr schönes Hotel in zentraler Lage von New York. Das Zimmer war ausreichend groß und sauber sowie neu renoviert und sehr schön. Wir hatten sogar den Ausblick auf das Empire State Building :)