Ratings based on 500 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel, Great Location

Posted 20-Aug-2014
Location: Half a block from Times Square, lots to do.
This is a new hotel, everything is nice and new. The attention is great overall, hotel staff and restaurant. Great location just half a block from Times Square.
5 out of 5
Recommended
for Everyone
by A verified traveller from Portland, Oregon

Smack dab in the middle

Posted 19-Aug-2014
If you want to stay in the heart of the theater district × Square, this is a great choice. Renovated this year, very modern. We had a handicapped accessible room with walk in shower. Hard to find room in NYC with 2 Queen beds, but had them here.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel, great location!

Posted 16-Aug-2014
The hotel was clean, close to many tourist attractions and close to the subway. The staff provided outstanding service and the concierge suggestions were right-on! I would recommend this hotel for anyone wanting to stay near Time Square.
4 out of 5
Recommended
for Everyone
by A verified traveller from Long Island, NY

Great Location

Posted 15-Aug-2014
Pros: The room size was great Beds were comfortable Very Clean
Cons: Door service. Most Manhattan hotels has someone at the door. For the price, it would be have been nice to have someone open the door.
Location: Time Square Radio City Great restaurants
We recently stayed in Manhattan for one night at the Hyatt and it was in such a fabulous location. I was totally amazed at how wonderful the size of the room was. We had a room with 2 queens. For Manhattan it is a large hotel room, the bathroom was very clean and the beds were comfortable. I would have liked more comfortable pillows. Bathroom amenities were ok. The hotel is close to Time square and Radio City. Would definitely stay again and recommend to our friends.
5 out of 5
Recommended
for Everyone
by A verified traveller from Saint Martin

Just Amazing

Posted 14-Aug-2014
It was incredible... We spent a beautiful time in this hotel. 3 nights. We were at 51th floor with an amazing view on Time Square. The service is impeccable, the rooms are spacious and very cleans. Wifi in the rooms (paying) and the lobby. Try the B54 lounge bar, it's magic, with its incredible scenic view. Good location in Time Square Heart. We recommend strongly this accommodation
4 out of 5
Recommended
for Everyone
by A verified traveller from Newfoundland

Great hotel just steps from the action in Times Sq

Posted 14-Aug-2014
Pros: The staff, the proximity to Times Square, the doormen.
Cons: Housekeeping, no fees for Wifi.
Location: Times Square!
Easy check in, very comfy beds, a marvelous view form the 47th floor, awesome doormen, great to be close to all the activity of Times Square. Housekeeping was not great - old coffee cups were not removed, desk not wiped clean, and we had to make call twice for towels which took forever. And $13/day for Wifi was a little ridiculous. It should be free.
4 out of 5
Recommended
for Everyone
by A verified traveller from Adelaide

Modern, fresh and convenient location.

Posted 13-Aug-2014
Hyatt Times Square is modern and clean. Just how we like it. The room was basic however had everything we needed. Close to the heart of New York and key attractions. Great cafe to eat in and cool sky lounge make this a great place to stay.
5 out of 5
Recommended
for Families
by A verified traveller from London

Brilliant hotel within a few mins of Times Square

Posted 13-Aug-2014
Pros: I liked the location, room, bar, gym and staff.
Cons: Free wifi in the room would be great as coming to sit in a small lobby is not practical.
Location: Location was with a few minutes of Times Square. There are countless shops and food places to eat. Various guided tours, parks, theatres etc
The hotel was brilliant and very accommodating for my family. The room was big and very well furnished with the usual equipment you would expect to use on a day to day basis. The staff were brilliant and helped us in booking guided tours of the city (we used Skyline and they were superb), recommended good places to eat and the bonus was that our room was ready well before 4pm check in which was handy as we arrived fairly early to the hotel. The gym was really nice and had more than sufficient equipment to carry a workout. The bar on the top floor was amazing with a great view.
5 out of 5
Recommended
for Everyone
by A verified traveller from Montreal, Canada

Location perfect

Posted 12-Aug-2014
Pros: Clean rooms. Hotel staff very courteous.
Cons: Air conditioning blowing at top part of the bed, so slept with head at the foot of the bed.
Location: Many good restaurants and broadway shows!
Overall we had a wonderful New York experience. Saw many attractions!
4 out of 5
Recommended
for Everyone
by A verified traveller from Nova Scotia

Fabulous stay at the Hyatt Times Square

Posted 11-Aug-2014
Pros: We LOVED the location!
This location is perfect. You can walk to the action in Times Square in 2 minutes. The walk to our broadway shows were 3-5 minutes and there are many places to eat close by. The hotel is clean and modern, the staff was lovely.