Ratings based on 1,931 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom argentina Tierra del fuego

Muy bien ubicado

Posted 19-May-2015
La cafetería con muy mala atención .- Internet muy bueno._ Tardan en limpiar los cuartos y aveces hay que recordarles que vengan .-
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver

Nice and clean hotel in a great location

Posted 19-May-2015
Pros: Location, cleanliness
Cons: Expedia to negotiate for better rooms
Location: Check the Irish pub next door for their brunches, also Carmin's has a very good menu for dinner and is very close to hotel on 44th street.
Hotel by itself was very clean and the location was very convenient, the only problem is that when you book your room through Expedia they usually do not give you their better rooms, for example, our room was on almost the lowest floor and this led into a lot of problem with too much of noise in the busy Times Square area. Having said that, I should admit that the price that Expedia offered for this hotel was very competitive and unbeatable. Overall happy and satisfied with the deal.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom FL

Amazing staff, good hotel amazing overall

Posted 18-May-2015
Very friendly staff and beautiful. 1 block away from everything in TimeSquare. Only quib were that I wish the rooms were a little bigger. Great quiet gym & spa. I loved my stay!! When going back to New York, I'll be staying there again.
4 out of 5
Recommended
for Families
by A verified travellerfrom Hamburg

Lage und Qualität stimmen

Posted 18-May-2015
Pros: Lage, Zimmerqualität
Cons: Nehem Sie den Begriff "Bar" aus dem Roof-Top und öffnen Sie es für Jugendliche in Begleitung ihrer Eltern. Die wissen nämlich, was die Kinder trinken.
Location: Times Square
Lage und Qualität stimmen. Jedoch gilt auch hier, selbst für Hotelgäste, dass fast erwachsene Kinder nicht auf die Roof-Top-Bar dürfen. Dies ist im Land der unbegrenzten Möglichkeiten erst ab 21 Jahren möglich! Im Spa fehlt der Pool. Das Empfangspersonal dürfte etwas aufmerksamer und freundlicher sein.da springt einem die Hochnäsigkeit mancher New Yorker fast schon ins Gesicht. Die zwei Räume waren perfekt.
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 15-May-2015
Rooms were up to date and very clean. Sound-insulation of the rooms from exterior noise could be better, but wasn't enough to prevent a good night's sleep. Beds were very comfortable. WiFi strength was excellent. Staff were friendly, energetic and helpful. Room rate was high to comparable hotels further away, but location right on Times Square was great, and that in itself has its price I suppose.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New York

Séjour fantastique

Posted 15-May-2015
7 nuits passées dans cet hôtel situé en plein centre de Manhattan. Un super séjour. Tout à été parfait. L'hôtel est récent, très beau, propre, le personnel dévoué et à votre disposition. La chambre pour deux était spacieuse, la salle de bain super avec une grande douche. Le bar au 54ème étage vaut vraiment le détour. Je n'ai rien a redire sur ce séjour qui pour moi a été vraiment fantastique. L'emplacement de l'hôtel est top. Times Square juste à côté avec une station de métro à deux rues et des arrêts de bus à proximité également. Si je devais retourner à New York je choisirai de nouveau cet hôtel sans hésiter.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom cleveland ohio

Great location right by Times Square .

Posted 14-May-2015
Pros: Everything except that you needed reservations for roof top so we never made it up there.
Location: We were closeto everything.
It was fantastic. I would stay there again. Close to everything, nice staff and really clean and comfortable room.
5 out of 5
Recommended
for Everyone
by A verified traveller

Super Hotel in bester Lage.

Posted 12-May-2015
Ein tolles Hotel mit geräumigen Zimmern (für NYC-Verhältnisse). Die Lage direkt am Times Square ist bestens. Die Dachterasse eine Sensation. Absolut empfehlenswert.
3 out of 5
by A verified traveller

Dishonest

Posted 11-May-2015
I booked and paid for a room with two queen beds as I traveled with my wife and two young children. At check in we were told the doubles were sold out. I was able to go online and confirm that they were still offering and selling doubles as I stood there telling the front desk manager "Pablo" that one bed was NOT what I booked and paid for and that my family just traveled 7 hours and it after 1am and we simply wanted to rest in the room that the website was still advertising and booking, at a lower rate than I paid. Unbelievably terrible evening. We were treated completely irrelevant to their business plan for that night. Worst of all, it was Mother's Day.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Ft. Worth

Good location

Posted 11-May-2015
Pros: Location was good. Staff was very helpful
Good location. Very small rooms. One of the elevators broken our entire stay. Took a very long time to get a elevator. Staff was nice. Food was good but very overpriced.