Ratings based on 310 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Wife's birthday

Posted 23-Jul-2014
Pros: The cleanliness and location.
Cons: The pillows are to flat and soft.
Location: Great location.
New lovely & beautiful hotel great walking distance to Broadway. The friendliest staff. Only compliant the pillows are very flat and soft for my sleeping comfort. Other than that OUTSTANDING!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location!

Posted 22-Jul-2014
Staff very friendly treated us extra special on our anniversary
5 out of 5
Recommended
for Everyone
by A verified traveller from Manahawkin,N.J

Great Place

Posted 22-Jul-2014
Couldn't ask for more bar 54 the highest bar in NYC was beautiful. I was only there for a day so I never looked to see if there was a pool or spa wouldn't make a difference I would stay there again in a New York minute.
5 out of 5
Recommended
for Everyone
by A verified traveller from Laredo, tx

Excellent

Posted 22-Jul-2014
Pros: Everything
Cons: The elevators make some noise.
Location: Everything very close to the hotel
Very Good Experience, Excellent everything is close by.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice and the staffs were very friendly

Posted 21-Jul-2014
Pros: the friendly face of staffs
Cons: reciept never got sent to my email
Location: Timesquare
Hotel close to Time Square and restaurants Clean and nice
5 out of 5
Recommended
for Everyone
by A verified traveller from S

Midtown respite

Posted 21-Jul-2014
Friendly and accommodating staff. Very clean room with high end toiletries. Adjacent restaurant has fantastic breakfasts although at typically high NYC prices.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 21-Jul-2014
It was very nice. Great location. Clean. Staff was helpful and quick. Definitely would stay again
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney

Nice hotel right at Times Square

Posted 21-Jul-2014
Very comfortable hotel that's on w45th just off Broadway, close to the action of Times Square. We stayed with our 2 older children in a 2 Queen view room which was more than suitable as room size was large by NY standards. Would recommend to anyone.
5 out of 5
Recommended
for Everyone
by A verified traveller

First Trip To New York

Posted 20-Jul-2014
Hotel is newly remodeled and is located in an excellent place for sightseeing in Manhattan. Rooftop Bar is beautiful but pricey if you order fancy drinks. Views are wonderful. Staff is very helpful and friendly. Rooms are extremely spacious, clean and comfortable. Our room was on 38th Floor and very quiet.
5 out of 5
Recommended
for Everyone
by A verified traveller from Alabama

Loved this hotel!!

Posted 19-Jul-2014
I took my daughter for her senior trip and 18th birthday, and we just got in last night. We had the time of our lives! The hotel staff is so very nice and helpful, the hotel is new and in great shape, and it is perfectly located in the middle of all the action--just a short walk to everything!! Can't wait to go back!! Make sure to get a piece of cheesecake at Junior's at Grand Central Station -- it is to die for!!