Ratings based on 313 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Sussex

Wow just walk to Times Square within 2 minutes

Posted 25-Jul-2014
I will be happy to come back again with friends and walk round the hotel cool and easy
5 out of 5
Recommended
for Everyone
by A verified traveller from Monterrey, Mexico

NYC Summer vacation

Posted 24-Jul-2014
Pros: I liked the location: near most theaters, near several subway stations that allowed us to take different subway lines to avoid transfers.
Cons: I cannot thing of anything – it was that good!!!
Location: As mentioned above, the theaters and different subway stations. Also - right across the street, I recommend Bond 45 restaurant.
We arrived very late (almost 2 am) because of trouble with our flights. The staff was very friendly at all times – front desk, maids, concierge. The hotel was very busy but that did not change the quality of their service.
5 out of 5
Recommended
for Families
by A verified traveller from Taiwan

Best choice in Time Square

Posted 24-Jul-2014
Pros: Location, Cleaniness
The location is great - within 1 mins walk to center of Time Square. The room is very clean & comfortable, and two queen side beds is perfect for family (We have 2 adult & 2 childern).
5 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Wife's birthday

Posted 23-Jul-2014
Pros: The cleanliness and location.
Cons: The pillows are to flat and soft.
Location: Great location.
New lovely & beautiful hotel great walking distance to Broadway. The friendliest staff. Only compliant the pillows are very flat and soft for my sleeping comfort. Other than that OUTSTANDING!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location!

Posted 22-Jul-2014
Staff very friendly treated us extra special on our anniversary
5 out of 5
Recommended
for Everyone
by A verified traveller from Manahawkin,N.J

Great Place

Posted 22-Jul-2014
Couldn't ask for more bar 54 the highest bar in NYC was beautiful. I was only there for a day so I never looked to see if there was a pool or spa wouldn't make a difference I would stay there again in a New York minute.
5 out of 5
Recommended
for Everyone
by A verified traveller from Laredo, tx

Excellent

Posted 22-Jul-2014
Pros: Everything
Cons: The elevators make some noise.
Location: Everything very close to the hotel
Very Good Experience, Excellent everything is close by.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice and the staffs were very friendly

Posted 21-Jul-2014
Pros: the friendly face of staffs
Cons: reciept never got sent to my email
Location: Timesquare
Hotel close to Time Square and restaurants Clean and nice
5 out of 5
Recommended
for Everyone
by A verified traveller from S

Midtown respite

Posted 21-Jul-2014
Friendly and accommodating staff. Very clean room with high end toiletries. Adjacent restaurant has fantastic breakfasts although at typically high NYC prices.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 21-Jul-2014
It was very nice. Great location. Clean. Staff was helpful and quick. Definitely would stay again