Ratings based on 3,363 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Florida

Posted 15-Dec-2014
Very Nice Hotel, Staff was Excellent, Very Clean Rooms, Was able to check in as soon as we arrived from the Airport at 9:00 am, Did not have to wait all day. Nice location. Was there as a surprise weekend trip. Packed in a lot of the city in 2 days.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Columbus, OH

Close to theater and sites

Posted 10-Dec-2014
You can spend more, and you can spend less, but this is an excellent value for the level of service and amenities in NYC. Staff is extra friendly and helpful, and rooms are better than most others in this price range. We were there for a mixture of business and pleasure, and location can't be beat for theater district. First rate!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom florida

Location, location, location

Posted 07-Dec-2014
Pros: Location. Atmosphere. Cleanliness.
Cons: Didn't see anything. Cookies and hot chocolate in the lobby perhaps.
Location: Close the diamond dist. About 7 min walking to Rockefeller center, 7 min walking to the theaters, and times sq. and even closer to 5th ave shopping.
Friendly greetings outside before we even entered the hotel. Fresh lovely smell upon entering the hotel. Friendly staff every step of the way. Looking out for your safety as well. Offered a late check out on our last day with no problem at all. Room was clean, roomy and comfy. Walking distance to sights and activities in every direction. Just an overall great stay and we will return.....worth the money.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Connecticut

Excellent choice, Exceptional location!

Posted 06-Dec-2014
Great hotel in the heart of Times Square, close to Grand Central, Rockefellar Center and so much more.... We were upgraded upon arrival as Expedia members and had terrific accommodations. Staff were customer service focused and we had a very memorable weekend at the Sofitel!!!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom toronto

nice hotel, great location!

Posted 05-Dec-2014
Nice hotel-clean, updated bathrooms, friendly staff. Can't beat the location-close to 5th avenue, Rockefeller, Times Square, Bryant Park, and a quick cab ride to meat packing district.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Dublin, Ireland

Great location, great service

Posted 03-Dec-2014
Pros: Courteous staff, great room.
Cons: A coffee/tea maker in the room
Location: Very handy for Times Square, 42nd Street shows, the diamond district on 47th, MOMA and 5th Avenue stores.
This is a really lovely hotel located on a totally quiet street, among a bunch of small interesting hotels eg The Algonquin). The staff are mostly French and are so courteous and friendly. The rooms are really comfortable and the bathrooms are very luxurious. Our room was totally quiet. This is now our favourite hotel in NYC, and after coming here for thirty years, that's saying something. We're going to make this our regular place to stay now.
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic location . Perfect area for all places

Posted 02-Dec-2014
Excellent hotel , ideally placed with easy reach to 5-6-7th avenues.. Brilliant staff only to willing to help. Spotless clean , room so comfortable...
5 out of 5
Recommended
for Everyone
by A verified travellerfrom nYc

Good Stay

Posted 01-Dec-2014
Very quiet, no problems, would stay again! Great staff and allowed extra time in rm on check out
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

En famille in the Big Apple

Posted 30-Nov-2014
Pros: The location, in a quiet street. The quiet rooms, never heard people in other rooms, or in the corridors.
Cons: No coffee/tea facilities in the rooms.
Location: Midtown, theatre district, restaurants nearby, shops. For,3 days we did not need to take any transport at all!
I stayed in NYC with my family for a week , and had a very enjoyable stay at the Sofitel. We came to think of it as "home" at the end of our very busy days, and we're able to rest and relax. Staff attentive, polite and friendly, be it the maids, reception , concierge or doorman. Our requests were accommodated very promptly.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Well located nice hotel

Posted 30-Nov-2014
Quick Check in made a good start, no messing around. Nice room, nice shower with separate Freestanding shower with plenty of space. Hotel staff were al friendly. The gym ws good small but I had it to myself. No swimming pool but not that type of hotel. Great location in the heart of manhattan. I wld stay there again next time!