Ratings based on 3,495 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Australia

Handy for everything, two blocks from Times Square

Posted 25-Mar-2015
Pros: Location and staff
Cons: Not much
Location: All the major NY attractions are walkable or a short metro ride.
This was our second stay at the Sofitel in Manhatten. The staff are fantastic and the location is convenient for most attractions in New York.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Mar-2015
Location: Times square, central park, Rockefellar centre, 5th Avenue, Grand Central station, Empire state building
Lovely hotel - great location. Staff very friendly and welcoming. Arranged for room with a high elevation to get a great view of skyline by e-mailing day before. Rooms much larger than usual NYC standard! The whole place was immaculate. I would definitely recommend and go again as the location was perfect for all major tourist attractions and shopping on foot.
5 out of 5
Recommended
for Everyone
by A verified traveller

French Elegance Centrally Located in NYC

Posted 23-Mar-2015
Cons: Better acknowledgement of Expedia Loyalty Programs
Another exceptional Sofitel experience! We went to the Sofitel NYC to celebrate my wife's birthday and received excellent treatment from the staff at Sofitel, as per usual. Thank you!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom 宮城県

立地の良い安心できるホテル

Posted 20-Mar-2015
Pros: 立地。夜でもブロードウェイからやエンパイアステートビルから徒歩で帰れます。 部屋の快適さ。
Cons: 冷蔵庫に買ってきたものを入れられるスペースが欲しかった。
Location: ブロードウェイも徒歩圏内なので、ミュージカルを観るならかなりおすすめのホテルです。 グランドセントラル駅も近いです。駅自体がとても素敵です。
2/27から娘と4泊しました。 シーズンオフだった事もあり、ツインへグレードアップしていただけました。 部屋はとても広く、クローゼットも十分な広さだったので快適でした。ただ冷蔵庫は買ってきたものを入れるスペースはなく、中のものを動かすと自動チャージされるシステムです。ミネラルウオーターも有料との事でした。 シャワーブースとバスタブが分かれているのが珍しかったです。慣れると快適です。 ただ、チェックインが集中したのかなかなか荷物が部屋に届かず、催促の電話をフロントにしたりしました。 グランドセントラル駅まで5~6分なのでどこへ行くにも便利でした。一度ホテルへ戻って夜出かけることもできました。 ブロードウェイへも徒歩圏内です。オペラ座の怪人を観たマジェッスティック劇場へは歩いて7~8分でした。 近くにレストランやカフェ、コンビニもあります。NYからボストンへの移動手段を決めていなかったのですが、コンシェルジェの方に相談し、バスの予約をしていただき助かりました。とても親切でした。
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Mar-2015
Excellent location will stay here again ,staff very friendly
4 out of 5
Recommended
for Everyone
by A verified travellerfrom CT

Great hotel

Posted 11-Mar-2015
Hotel was beautiful and staff was excellent. Paid extra for skyscraper suite and was not disappointed in the sweeping views. Only negative was lack of up to date technology. Phones TV and clock radio were outdated. Otherwise, a great hotel!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom mexico

great location

Posted 10-Mar-2015
I loved the fact that it is not a very big hotel and walking distance from great places. The rooms were cozy and our children loved the food as well. We would definitely go back!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Pittsburgh Pa.

Great Hotel in a perfect location

Posted 07-Mar-2015
Pros: Everything a Hotel should, the food we received from room service was very good, which is not usually the case at Hotels.
Cons: Nothing that we experienced
Location: The location is very good for shopping, shows and fine dinning.
Beautiful Hotel, with a great staff, rooms and in a great location for Manhattan.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Boston

Great, upscale hotel in perfect Midtown location

Posted 06-Mar-2015
Pros: Focus on customer service. Beautiful hotel. Not a massive chain. Loved the room and food
Cons: Nothing
Location: 5th avenue for shopping. 2 blocks from times square and Rockefeller center. park and Madison for people watching. Great foods everywhere
We went to NYC for husbands birthday. Selected Sofitel as it was a VIP Access hotel, great location and incredible value. Plus we didn't want a huge chain hotel with all it's craziness. Sofitel did not disappoint. We arrived early. We were greeted by lovely staff and exceptional service by Danielle at check in. Our room was ready and we received several VIP upgrades including a full breakfast each morning brought to our room. You cannot beat the location between 5th and 6th 2 blocks from Time Square.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Mar-2015
Great people! The staff is as fine as any hotel in the US.