Ratings based on 1,968 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Broadway Trip

Posted 18-Aug-2014
Overall, the hotel was good. Knowing that the hotel's around the Broadway area is small regarding room size, but Hotel Mela served the needs for my trip. The staff was very helpful and nice. Would go back here again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Western Australia

Nice hotel. Close to Times Square.

Posted 15-Aug-2014
Initial room was really small but we got upgraded to a bigger room. Stay was pleasant although needed housekeeping every day as the shower would over flood into the bathroom. Not the best shower set up but workable. Otherwise staff and facilities were great. Would recommend.
3 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa, Canada

Close to the Center of Action

Posted 15-Aug-2014
Pros: The hotel was close to everything and as a boutique hotel it was friendlier.
Cons: Perhaps more explanations about the breakfast special pk. with the restaurant next door.
Location: Time Square, Bryant Park, 5th Avenue, Theatre, Central Park, Rockefeller Centre, Empire State Building, Sub Ways, Great Location
Rooms are reminiscent of hotel rooms in Europe...small but everything is there. Hotel staff were very good and quite professional. Provided us with an umbrella the day it rained. About half a block to Times Square it is less expensive than others around so you should not expect luxury for the price you pay but it was close to all the action ...1.5 blocks to see Les Miz, 2.5 blocks to the eateries of 9th Avenue, even walking distance to Central Park. Suggestion....make sure you ask for a room with a view of the street...ours was a view of a ten story light shaft equipped with pigeon poop and garbage. Hotel is older but has and is being renovated. What we paid for four nights for a King Bed (that was pretty comfortable) was reasonable for what we got. I was happy with the room for the rate I paid compared to the big fancy named hotels about....found it friendlier.
5 out of 5
Recommended
for Everyone
by A verified traveller from Boston

Great hotel in great location

Posted 11-Aug-2014
Pros: Location and cleaniness
Location: Time Sq and theater district right there. Everything you need in walking distance.
My wife and I enjoyed our stay at hotel Mela. The staff was very nice and helpful. We plan on staying there again in the next two months,
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, ON

Nice hotel very close to Times Square.

Posted 11-Aug-2014
Pros: location
Cons: carpet is starting to wear
Location: Great location very close to Times Square
Hotel room was very small as expected, but we had a comfortable stay. Bathroom was small, but nice and clean. Room was facing into an internal court yard area, which meant it was very quiet, despite being so close to a noisy Times Square.
5 out of 5
Recommended
for Everyone
by A verified traveller from Nova Scotia, Canada

Perfect location, nice and quiet

Posted 10-Aug-2014
Pros: Everything, would definitely go back.
Location: Great location in Times Square, plenty of restaurants to choose from. Just around the corner from Bryant Park, a great place to see, very pretty.
We were very impressed with the total experience from the room, staff, and location. The staff were always willing to offer their assistance for all our needs, and all the staff were extremely polite. The location was close to everything, and made it a central location to most of the places we wanted to visit while in NY. We had a queen size bed and the room was bigger than I thought it would be, plenty of room for two people. The room was cleaned daily, no complaints.
5 out of 5
Recommended
for Everyone
by A verified traveller from newcastle

Very friendly place to stay.

Posted 10-Aug-2014
Pros: Everything.
Cons: Wi fi in 408 not working.
Location: Times Square and broadway just outside.
Everything about my stay was perfect with the exception of wifi not working. Twice I asked for it be resolved and only once was it. In the age of apps and laptops thus should not have been an issue. People who work there are lovely though.
3 out of 5
Recommended
for Everyone
by A verified traveller from Milan (Italy)

One minute from Times square

Posted 09-Aug-2014
Pros: Original and modern concept
Cons: Air conditioning is really noisy
Location: Theaters and all mid Manhattan places
Entering the hotel gives you the idea of modern and essential accomodation. Green apple scent immediately fill the experience. Check in is somehow slow, and you have to queue a bit since clerks are just a couple even during day time. Be carefull about the room you book, superior rooms maybe ordinary rooms and maybe too small compared to your expectation.
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

A decent place for a decent price

Posted 07-Aug-2014
It's all about location. This hotel is a great place if you are planning to run around the city for the whole day and want to be in the centre of everything! Be prepared that the rooms are very very small, but you'll have everything that you need for a comfortable staying in the NY. The staff is very friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Aug-2014
Great hotel with convenient location and great views. Very accommodating staff.