Ratings based on 18 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Jul-2014
Pros: Room was really nice. Charming and comfortable.
Location: We spent a lot of time in the West Village and loved that we could walk there.
Loved the view from our room. Rooftop bar was lovely and we really enjoyed exploring this part of New York!
5 out of 5
Recommended
for Everyone
by A verified traveller from Salt Lake City

Great location with easy subway access

Posted 22-Jul-2014
The Hotel Hugo was in a different part of the city than I usually stay in and it was a pleasant change. There was very easy subway access from JFK and then around the city from a stop a couple blocks from the hotel. The staff was pleasant and accommodating. The rooms are still NY small but larger than many I've stayed in. Easy access to running and biking along the Hudson River as well. I would definitely stay there again -- and probably will, in August!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Jul-2014
Great location, great design, incredibly welcoming staff... loved the neighborhood. Had five days of business/relaxation in NYC -- this was the perfect place to stay.
Comment from Hotel Management
23-Jul-2014 by George Kurth, Hotel Management
Dear Traveler, We couldn't ask for a more wonderful recommendation. Thank you! We look forward to welcoming you back on your next trip to NYC. Sincerely, G. Kurth
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice as expected.

Posted 15-Jul-2014
Pros: Newly renovated. Close to SOHO.
An easy walk to SOHO shopping and restaurants. Free on street parking is readily available on Saturday and Sunday. Staff was very friendly. Room was small and mostly clean. We spilled some water on the floor and when we mopped it up, the floor was pretty dirty. They may want to wet mop the floors more. Not a big deal. I would definitely stay again.
Comment from Hotel Management
24-Jul-2014 by George Kurth, Hotel Management
Dear Traveler, Thank you for choosing Hugo. I'm so pleased to hear that we did not disappoint and that you would consider us for future stays. We couldn't ask for a better recommendation. Also, please accept my apologies for the item you mentioned in your review. We will certainly look into this. Thank you for taking the time to give us your feedback. Sincerely, G. Kurth
4 out of 5
Recommended
for Everyone
by Ella from Melbourne, Australia

Lovely boutique hotel

Posted 01-Jul-2014
Brand new boutique hotel. Very clean, great staff, interesting design features and extremely comfortable.
Comment from Hotel Management
03-Jul-2014 by George Kurth, Hotel Management
Dear Guest, I just wanted to thank you for the very kind review and the recommendation. We very much appreciate your feedback and hope that you will consider us for future stays. Sincerely, George Kurth
5 out of 5
Recommended
for Everyone
by A verified traveller from CHICAGO

Very nice hotel at SOHO

Posted 30-Jun-2014
Pros: LOCATION
Cons: VENTILATION IN BATHROOM
Location: EXCELLENT LOCATION CLOSE TO SHOPPING,GOOD RESTAURANTS
friendly staff ,nice location,comfortable room ,nice restaurant in a NYC...WHAT ELSE ONE WANTS
Comment from Hotel Management
03-Jul-2014 by George Kurth, Hotel Management
Dear John and Zara, Thank you for the glowing recommendation. I'm so pleased to hear that we delivered on all fronts during your recent visit. We hope to see you again very soon. Sincerely, George Kurth
5 out of 5
Recommended
for Everyone
by Richaed from London

New hotel just north of TriBeCa

Posted 27-Jun-2014
It's only been opened for a few months so everything is nice and new. The room looks good in a comfortable decor. The staff are friendly. It's a quick walk to spring at metro and near the facilities if TriBeCa. I'd stay again
Comment from Hotel Management
03-Jul-2014 by George Kurth, Hotel Management
Dear Guest, Thank you for the kind review as well as the recommendation. It's wonderful to know that you would consider staying with us again. Sincerely, George Kurth
4 out of 5
Recommended
for Everyone
by on the town from S

Soho new boutique

Posted 19-Jun-2014
The staff were really great and the food at the hotel restaurant was delicious. The King Superior was nicely appointed but you have about two feet of clearance around the bed. The hotel itself is in a great location: close to shops and subway. Ask for view of Hudson and more towels.
Comment from Hotel Management
25-Jun-2014 by George Kurth, Hotel Management
Hello, Thank you so much for the recommendation and for the kind words regarding the restaurant. We appreciate the feedback. So glad you enjoyed the view of the Hudson. WE hope to see you again soon. Sincerely, G. Kurth
Comment from Hotel Management
25-Jun-2014 by George Kurth, Hotel Management
Hello, Thanks so much for taking the time to rate us on Expedia. We sincerely appreciate the feedback. If there is anything we can do in the future to make your stay more enjoyable please do not hesitate to bring it to our attention. Sincerely, George Kurth.
5 out of 5
Recommended
for Couples
by Lindsey from Toronto, Canada

Lovely romantic hideout.

Posted 19-Jun-2014
Cons: Can't wait for the rooftop to be finished. That'll be a great addition to an already superlative stay.
Location: Walking distance to the West Village, Soho, Meat packing district, and Tribeca. Ideally located.
We only had 48 hrs and were used to staying in the LES but wanted something a little different. We loved the different vantage point on the city. Immensely walkable, with plenty of bars and restaurants nearby to suit all types. The hotel room is lovely. Ship-themed-- porthole mirrors, everything in high gloss walnut. Most comfortable bed ever. Not a lot of room, but we weren't looking for a suite this time 'round.
Comment from Hotel Management
25-Jun-2014 by George Kurth, Hotel Management
Hello Lindsey, Thank you for the lovely comments and the wonderful rating. I sincerely appreciate the feedback. Like you, so many of our guests continue to rave about the comfort of our beds. I'm so glad you enjoyed. We hope you'll think of us in the future when you are in need of another romantic 48 hours. Sincerely, George Kurth
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel

Posted 17-Jun-2014
The Location is very close to Soho and the room I got was great and the bed was very comfy. The bathroom offered a lot of space. The room was also very quiet, and believe me you do not take a quiet room for granted in Manhattan! The hotel staff was very professional, friendly and helpful. I would go back there any time!
Comment from Hotel Management
25-Jun-2014 by George Kurth, Hotel Management
Hello, Thank you for rating us on Expedia and leaving us such a great review! I really appreciate your kind words about our hotel staff. At Hotel Hugo service is our biggest priority. The next time you're in the city I hope you'll stay with us. Sincerely, G. Kurth
Comment from Hotel Management
25-Jun-2014 by George Kurth, Hotel Management
I just wanted to thank you for the very kind words and for the glowing recommendation. I look forward to sharing you review with our staff. We look forward to your future visits! Sincerely, George Kurth