Ratings based on 3,991 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Wisconsin

Choose a great location!

Posted 26-Mar-2015
Pros: Location and quiet atmosphere.
Cons: Furnishings in rooms and lobby are a bit "tired". Upholstery is soiled, wood pieces nicked.
Location: Empire State Building two blocks away, walking distance to Times Square, easy walk to Macy's, two blocks to Green Line subway.
The location is within walking distance of many attractions as well as a subway line. A variety of excellent restaurants are nearby with various price points. The hotel staff is extremely helpful. Coffee/tea is available 24/7 in a spacious, multi "room" lobby. While a family could stay here it is definitely more adult oriented which means it is more quiet!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom East Sussex

Nice little hotel, good location

Posted 25-Mar-2015
Location: Empire State Building, Broadway, Macy's, Times Square within 10 minute walk
Very pleased - only a couple of blocks from the Empire State building so good location. Rooms were small but perfect for what we needed. Very clean & great cleaning staff left it perfect every day. Staff were really helpful when needed.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom london

Disappointment

Posted 25-Mar-2015
The room given was very small with no view. Shower door was very stiff. Staff however friendly. Caution on given room when taking 'sale' package.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Scotland

Excellent hotel in excellent location

Posted 25-Mar-2015
This is my second time staying at this hotel and I cannot recommend it enough. This hotel is excellently located, with a short walking distance to all of Manhattans attractions and there are subway stations located just a couple of blocks away. It is also an exceptionally clean, friendly, warm and welcoming hotel. All staff are extremely helpful and make it Manhattan's top small luxury hotel.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 24-Mar-2015
This hotel is in a great location with easy access to the subway. The staff were really nice and helpful. Downside is that there are no tea and coffee facilities so you have to go down to the lobby first thing in the morning. Nice toiletries and very clean.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Long Island NY

Spending the weekend in the city

Posted 24-Mar-2015
Pros: Staff was very nice
Cons: better pillows, coffee in the room
Location: The empire state building view and the park was nice to visit
Nice location, place, etc..however the pillows were very uncomfortable and I would have preferred to have a coffee machine in my room
4 out of 5
Recommended
for Everyone
by A verified traveller

Prettig hotel

Posted 21-Mar-2015
Prima hotel, goed gelegen (vlakbij twee lijnen van de metro), redelijk ruime kamers (voor New Yorkse begrippen). Fijne lobby met gratis koffie en thee en met prettig zitgedeelte. De kamers worden trouwens ook goed schoon gehouden en het personeel is erg behulpzaam. Tip: Leuke tent gelegenheid aan de overkant van de straat: Bread and Butter, waar je heerlijk kunt ontbijten, lunchen en avond eten en zelfs ook een boodschapje kunt halen. Dat was echt ideaal.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom BC

Nice hotel, close to everything we wanted to see.

Posted 21-Mar-2015
Pros: Closeness to what we wanted to visit; Empire State Building/Penn Station/Madison Square Garden/Grand Central Station
Room was too hot, all the time. We had to run the air conditioner 24/7 just to keep the room comfortable. We asked them to turn down the heat or give us a fan but they were unable to. We asked for a light blanket, rather than the duvet, they said they didn't have blankets. They did bring up a small fridge when we asked for one.
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom New England

Great Boutique hotel in great location

Posted 21-Mar-2015
Travelling alone for business. The property was fresh and up to date and staff was attentive. The room was well equipped and well designed. The heat and airconditioning was simple to control and it actually worked- which is refreshing. My room was very quiet. Wifi was perfect without any interruption of service. My only small complaint was that there was no coffee maker. I would also add that the restaurant is expensive and probably intended for a special treat- not exactly the best place to drop in as a single traveller. But there are plenty of great casual places within a block. Otherwise a great experience and I will definitely use this property again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Brighton

My hotel of choice whilst in NYC

Posted 17-Mar-2015
Pros: Everything !!!
Cons: Coffee is available downstairs in the lobby, but would be great to be able to make it in your room
Location: Perfect location for the garment district
Love this hotel, room nice and quiet, bed comfy, location great. The guys on the door are so lovely and helpful. Everyone working there in fact is great. Its a calming oasis in a mad city and I love staying there every time I am in New York.