Ratings based on 4,273 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Posted 03-Aug-2015
Excellent hotel and location! Small room but excellent quality
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel below 33rd

Posted 29-Jul-2015
Very nice stay. Breakfast could have been better as I got one piece of toast with no butter, jam, etc. Also had to ask for sugar and a refill for my coffee, all for $30+
5 out of 5
Recommended
for Everyone
by A verified traveller

This is a beautiful place to stay

Posted 29-Jul-2015
The hotel was beautiful inside it was also clean inside and the front desk people excellent
2 out of 5
by A verified traveller from Australia

Nice location, very small room less than average.

Posted 29-Jul-2015
We had to move to other hotel because of small room size. Room is a little bigger than queen bed, it had no room for bags. Hotel lobby is old and depressing. We had breakfast in the hotel, Restaurant, food is average, service is poor. Coffee for one person is charged USD $7 and refillable that waiter said, when I asked for refill, he refused to do it. Instead he said breakfast is finished. We are the only customers in the room for whole morning and breakfast time is not over yet. Anyway, receptionists are very cooperative to facilitate with moving to another hotel. But I won't recommend to this hotel for anyone.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 27-Jul-2015
Liked it the area was nice and near shopping Nice staff quick check in
5 out of 5
Recommended
for Everyone
by A verified traveller from 横浜市

エンパイアステートビルのすぐ近くのとても居心地の良いホテル

Posted 26-Jul-2015
Pros: 雰囲気とスタッフが最高です。
Location: エンパイアステートビルのすぐ近くで、色々と買い物するにも移動するのにも便利。
25年振りのニューヨークで素敵な時間を過ごせました。またニューヨークに来ることがあったら、絶対にこのホテルを選ぶと思います。
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel, excellent accomodations

Posted 24-Jul-2015
The Chandler is a charming hotel with beautiful rooms. My room was a spacious suite, beautifully appointed but also included thoughtful modern features helpful to today's travel with multiple electronic devices. Excellent for couples and business travelers.
5 out of 5
Recommended
for Everyone
by A verified traveller

Quiet Location

Posted 24-Jul-2015
Pros: Staff is friendly, accomodations are lovely.
Cons: Nothing
Very convenient to everything I had to do. This hotel is in a quiet location which I really appreciated
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Jul-2015
Great location with well maintained and clean rooms!
5 out of 5
Recommended
for Everyone
by A verified traveller from College Station , TX

Great location ...

Posted 22-Jul-2015
Being within walking distance of Madison Square Garden was the key reason I chose HC for my visit . The Garden was literally less than half a mile down 31st St from the hotel . The room we got was a decent size for a Manhattan hotel and the room was updated and clean . Beds and linens were comfortable . One of the best qualities of the room we got ,on the 5 th floor / end of hallway ,was that it was very quiet at night so we were always able to get a good night's rest . There is no counter space in the small bathroom , but that did not make our stay unpleasant . For tourists , the Empire State Building is just around the corner on 5th Ave and 34th St . And, just past the Empire State Building, on 34th St , is the Macy's Herald Square . The 34th St subway station at Herald Square was the stop we used the most throughout our stay and it was fairly close to the hotel ... I would say about 4/10 of a mile (maybe slightly less). It was easy to access any train we needed to get uptown or downtown from this station . We loved our 4 day stay at the Hotel Chander. For us , it was nice being off of Times Square , but within a short walk or short subway ride of everything we wanted to see and do. There are lots of easy meal options near the hotel too . Being just off 5th Ave and Madison Ave , we never had a problem finding a good spot to eat . Did not dine at the hotel's restaurant, as we were looking to mostly just grab something quick and easy on the go. Would definitely return