Ratings based on 3,661 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
75% of guests recommend
2.6 Room cleanliness
2.9 Service & staff
2.6 Room comfort
2.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Times Square

Posted 31-Aug-2014
Location & price are fantastic. Right in the midst of it all. Could walk to everything. However, Hotel is old & beat up. No real amenities & wifi is expensive. If you're just looking for a safe, mostly clean place to crash, perfect.
3 out of 5
Recommended
for Everyone
by A verified traveller from Sudbury

Not very fancy, and neither are we.

Posted 30-Aug-2014
While it was not overflowing with ammeneties, I also would not have wanted to pay for them. Nice staff, decent stuff. WELL worth the money.
1 out of 5
by A verified traveller

It's 1 block from Time Square...that's about it.

Posted 29-Aug-2014
Pros: Location
The Carter is a run down old hotel with filthy rugs and terrible service. The second day of our stay we returned to our room after a long hot day in the city and found that housekeeping had not been there (it was about 6:30 PM) I went to the desk to see about it and the clerk told me "Sorry, housekeeping only comes every other day...we can give you some fresh towels if you want them." I asked what we should do with the wet towels and garbage in the room...she told me I could bring them down if I wanted to. The windows were filthy and the street noise was ridiculous. We were on the fifth floor. The price was reasonable for a room 1 block from Time Square. Once again...you get what you pay for!
1 out of 5
by A verified traveller from SAN DIEGO

Worst hotel ever

Posted 28-Aug-2014
Pros: Small room, dirty, old, out of date, hotel service very bad, they don't clean the room every day, you have to ask for towels, the tv does not work, th
Cons: Small room, dirty, old, out of date, hotel service very bad, they don't clean the room every day, you have to ask for towels, the tv does not work, th
Location: Small room, dirty, old, out of date, hotel service very bad, they don't clean the room every day, you have to ask for towels, the tv does not work, th
Small room, dirty, old, out of date, hotel service very bad, they don't clean the room every day, you have to ask for towels, the tv does not work, the water in the bath does not drain, they have mcdonalds toilets, overall these hotel is a dump.
2 out of 5
by A verified traveller from CA

Good location but facilities are old...

Posted 28-Aug-2014
Location is good but facilities are old, no water during weekend, no room cleanness...they said bcos of short manpower...not gonna stay in this hotel again.
3 out of 5
Recommended
for Everyone
by A verified traveller from london

Budget hotel, fantastic location!

Posted 28-Aug-2014
The hotel is very basic with very small rooms. However, if like us you need a clean bed and a hot shower then it's good enough. The location is fantastic, half a block from the centre of Times Square. Considering the location, it's good value for money, but don't expect any frills.
4 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Nice hotel close to Times Square

Posted 28-Aug-2014
Although it's an old building it was very clean and the beds were extremely comfortable. The staff were friendly and I would recommend this hotel to friends.
2 out of 5
by A verified traveller from Calgary, Alberta, Canada

Close to Time Square, out of date.

Posted 27-Aug-2014
Pros: Location.
Cons: Infrastructure and everything else.
Location: Everything is there, if renovated this could be a very good hotel.
Unfortunately, besides the friendly staff, there is not much nice things I can tell you about this old, outdated hotel, in need of overhaul the windows, the air conditioning, the bathrooms and most everything. Also anything new or recently renovated was done in a bad taste. Colors are not matching even accidentally. Too bad, it is very well located.
3 out of 5
Recommended
for Everyone
by A verified traveller from KL

Perfect Location

Posted 27-Aug-2014
Pros: Location
Cons: Free WIFI would be nice
Location: Time square, cake boss, tour busses stop, port authority terminal
When the location is perfect and you have fresh towels, cable TV and a big bed at the end of the day; you overlook the rundown conditions, a small number of not so friendly staff (majority are friendly) and the small lift. For a place to sleep after whole day of wandering, this place is perfect. If you want 5 star treatment and facilities, go to a 5 star hotel :)
3 out of 5
Recommended
for Everyone
by A verified traveller from Richmond, VA

Decent hotel in a fabulous location

Posted 27-Aug-2014
Hotel very dated but clean. Rooms were small but for the price and location, it was worth it. Our family of four had no complaints and would stay here again.