Ratings based on 1,936 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from glasgow

fab hotel for New York sights.

Posted 23-Oct-2014
Pros: clean , room size and location.
Location: in the heart of everything, you can walk to most attractions
excellent location for all manhattan sights. in the heart of Times Square next to the subway and close to plenty of shops bars and restaurants. hotel is lovely and clean, large rooms with fantastic views across manhattan. we had a queen double room on the 41st floor with views of the Empire State Building. the room was great size as there was myself, my wife and my seventeen and ten year old daughters. plenty of deli,s and cafes next to the hotel for breakfast. would stay again if I was visiting for shopping or seeing a show.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Oct-2014
Pros: All of the staff and the location
I had a great experience. I visit Newyork every year and will stay at this location every year. It is a convenient location with staff that goes above and beyond.
5 out of 5
Recommended
for Everyone
by A verified traveller from Springfield, PA

Pleasantly surprising beautiful hotel in Times Sq

Posted 22-Oct-2014
Pros: Clean, great views, perfect location and friendly staff
Cons: Can't think of a thing :)
Location: Right next door to Madame Toussards, Dave & Busters and a block from Times Square and surrounded by theaters and great restaurants.
I rented two rooms for my daughter and myself with our spouses to celebrate her birthday in NYC seeing a show and touring the Times Square area. I warned my daughter that my experience with NYC hotels are small rooms and extremely expensive. We went on a Sunday into Monday and got a great deal on a very spacious king room. The bed was comfortable, room was clean and the stunning views of NYC from both rooms. Check in was smooth...from the ground level you take elevator up to lobby and then up to rooms. Plenty of staff to help and everyone super friendly. Can't wait to get back to visit NYC and we will definitely be staying at the Hilton Times Square!!
4 out of 5
Recommended
for Everyone
by A verified traveller from South Carolina

Perfect for what we needed

Posted 21-Oct-2014
I was a little nervous about what type of room we would get since I didn't book through them directly and it was SUPER cheap, but it was surprisingly perfect! We had a room with a great view (of the water, Times Square), it was big enough, comfortable, and clean. Everyone was helpful/nice and it was a great location (near subways and Times Square). I would definitely recommend this and would stay there again!
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Nice hotel, very convenient for Times Square

Posted 21-Oct-2014
Pros: Location, view from bedroom (on 43rd floor)
Cons: Storing bags was an issue. We were expected to tip both when we handed bags in to store for a few hours and then again when we picked them up again.
Location: Times Square in on the doorstep. Many places to eat and things to see. The subway to many lines, feeding New York was close by.
The hotel itself is very convenient for Times Square and travelling around New York. Subway is nearby. Eat outside the hotel for all meals, many options nearby.
5 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Exceptional Hotel

Posted 21-Oct-2014
Pros: Incredible location but very quiet from the floors far above the street. Modern, clean and comfortable.
Cons: NONE
It's a fantastic place to stay in Midtown. One of my favorite Hilton's of all time.
5 out of 5
Recommended
for Everyone
by A verified traveller

Right where we wanted to be!

Posted 15-Oct-2014
We had only a few days in New York and wanted to be in Times Square area. Worked out fine. Would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Great hotel in an ideal location

Posted 14-Oct-2014
We transferred to the Hilton from another (similar priced) hotel for our final night in New York, and the difference was incredible. Lively location and still perfectly quiet. Highly recommended.
3 out of 5
Recommended
for Everyone
by A verified traveller

Average hotel in Times Square

Posted 12-Oct-2014
Stay was good. Ate at restaurant was good. Don't let bellman out you in "Hilton's transportation". Use UBER. His lady overcharged us 63%
Comment from Hotel Management
14-Oct-2014 by Lynell, Hotel Management
Dear Traveler, Thank you for taking the time to review our property. I hope your next stay will be an excellent one worthy of a 5 star review. Lynell Lovett Administrative Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Baltimore

Great hotel with a great location

Posted 11-Oct-2014
Pros: Location and room!
Location: This hotel is in the heart of Times Square.
I've stayed in New York on several occasions. I love coming out of the building and having all of Times Square at my feet.