“Charming and very clean.”

Charming, well appointed, cozy room. Small room but very suitable. Queen bed was so comfy! Great water pressure, hallway felt like an old house.

“Basic review”

We enjoyed our stay and would recommend the hotel in the future.

“Happy customer”

Rooms a little small but overall loved it. Clean hotel, friendly staff, great location. Very happy.

“Great stay !”

Have stayed there before and always is a good experience .Staff friendly , in a great spot .

“EXCELLENT HOTEL and GREAT LOCATION”

Great hotel, staff was amazing and very helpful, even had an umbrella for me when it rained. I love this hotel, will most def come back in the future.

“Nice for busines traveler, couple, probably others”

Small hotel in great condition. My room smallish, but big enough to be comfortable. Not for the view, but located two blocks from United Nations with easy walking distance to all mid-town. Quite comfortable.

“Perfect NYC Hotel”

Great hotel near everything in NYC. Great room and facilities. Very helpful staff. Very affordable for New York. Will stay there again definitely.

“Great location”

My mother and I were headed to New York for our first ever shopping trip and we chose the Hilton Manhattan for our lodging. The location of the hotel can't be beat. About 3 blocks from Grand Central Station. The rooms are small but that should be expected when traveling to New York. The first night we checked in we realized our TV didn't work but it wasn't a big deal to us. The following night we called the front desk to report the TV not working and someone from maintenance was sent up right away to try and fix the problem. They couldn't get the TV working so instead we were moved to a bigger room on another floor. The service was great and everyone was so nice. If you need help with anything having to do with New York you can't go wrong with Adam the Concierge at the hotel. Very knowledgeable and provided great service. My mom and I had so much fun we are already talking about a return trip and the Hilton Manhattan with definitely be where we will stay.

“Quality Service in Adversity”

Our four night stay at the Hilton Manhattan East was very good until the last night. It was during the last night that the hotel experienced issues following a power problem in the street. We woke to no lighting (except emergency) and no hot water. It was then that the quality of the hotel and it's staff really shone through. As no elevators were working security staff were on hand to safely guide us up and down the stairwells. Glowsticks were placed everywhere to assist in lighting darkened hallways. Our safety and security were the hotels paramount concern. A senior Hilton manager was available onsite to speak with customers and coordinate hotel business. Complimentary full breakfast was available to all guests. And as a apology for the inconvenience, the hotel waived the room service we had incurred the previous evening, some $40 worth of food and also additionally extended our room occupancy from 12 (midday) to 6pm on the last day without charge. The staff were throughout, courteous and apologetic, despite this problem not being of the hotels making. Whilst the hotel maybe on the more modest side, the staff from doorman, bellman and receptionist, through restaurant staff and cleaners, through to management were 5 star. Highly recommended.

“Very comfortable and convenient”

Very comfortable bed and very quiet room. Staff were helpful and the hotel is in a very convenient location. Would definitely go back there again.