Ratings based on 3,900 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect location!

Posted 19-Nov-2014
Great stay! Staff were accommodating and helpful, rooms very clean. Will definitely go back!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Nov-2014
Great value for location. Close to everything. Friendly staff. Good breakfast. Clean and quiet room. Will stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in a great location

Posted 14-Nov-2014
Conveniently located right in the heart of NYC walking distance from the major attractions. Hotel seems to show some wear, but the bed sheets were very clean. Breakfast is included and had plentiful choices. Overall definitely a pleasant place to stay - recommended.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Atlanta GA

Weekend in Manhatten

Posted 13-Nov-2014
Pros: Very close to Theatre district.
Cons: Put in a Bar
Location: Great Plays very close
Great time and loved the closeness to everything. Good breakfast and very clean.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to Time Swuare

Posted 11-Nov-2014
Sofa bed mattress so uncomfortable it had a huge dip in the middle. Not adequate bedding for sofa bed covers were so thin, even after getting extra blankets still cold.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom K

Excellent service

Posted 10-Nov-2014
My stay was very comfortable and the staff were really nice and helpful my room was nice and cozy also I must say I really enjoyed my time there and will be coming to stay at your hotel again
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Randallstown

GREAT LOCATION

Posted 09-Nov-2014
The hotel is in a great location from 5th ave shopping uptown Times Square and dining Central Park hotel Quiet but staff in the garage was not the best rude
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Costa Rica

Good location, don't get the sightseeing package!

Posted 03-Nov-2014
The hotel is reaaaaaally good located. Easy walk to central park, broadway theaters and Times square. The hop on hop off busses are just a block away; a lot of good restaurants around; 4 supermarkts nearby. The room is nice, matress is good, cleaniness ok. Bad pillows. Bathroom is not big but you can get around. Good toiletries. Breakfast and internet is included, a big plus (I checked the other hotels in the area and they charge for either or both of then). Good fast internet and good breakfast, a little crowded if you go late but they are always checking to see everybody gets to eat DOWN side: most of the staff is really nice (Bryan at night, Janine in the afternoon) but Sandra in the morning of october 26th was so incredibly rude and unpleasant (hard to believe she works at Customer service); the concierge Yahaira ia not really helpful, she tried to do the minimun for us. There were others concierge who where really helpful and set us up with some discount card. Don't get fooled like I did... don't pay extra for the "NYC Sightseeing Package" is an envelope with some discount cards from some restaurants (really far away), totally not worth it!!!... I had a "view for the back of the building" overall I would totally return here!!
5 out of 5
Recommended
for Families
by A verified travellerfrom Manchester

Great hotel to base yourself in.

Posted 31-Oct-2014
Pros: Loved the location and the room was clean, light and big enough for the 3 of us.
Cons: Didn't like the hard sell from the person in the lobby offering all sorts of freebies to go and listen to a presentation. Not what I go on hols for.
Location: Very close to Broadway, Times Square and Central Park
Great hotel, great location and great value for money. Good breakfast included, yes it was busy, but so is New York.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom l

Overall a fantastic stay!

Posted 30-Oct-2014
We were pleasantly surprised by the size of the room although we didn't spend a lot of time there mornings went more smoothly with 2 teenage girls!. The location was excellent close to theatreland Times square and central park and the subway a few steps away. There was a good basic choice for breakfast cereals muffins bagels yogurt etc . We never had a problem with queues for breakfast although the hotel warned it could be very busy between 9-10am. Another bonus was that we could take the children's breakfast to the room while they got ready. There was tea coffee and hot chocolate available 24 hours a day which was complimentary and also apples and cookies which were delicious! The staff were very helpful and overall would recommend a stay.here.