Clean, spacious (especially for NYC) room; lobby has a great vibe; perfect location on the UWS. Desk clerk checked us in at 9am after a brutal red-eye and upgraded our room. Fantastic experience at NYLO.
Was very happy with this hotel choice. Usually its just my husband and I who stay in NYC overnight and we usually get an extremely small room. This time we brought along our 3 year old and the room was huge (well for NYC) and very clean and comfortable. We could walk to Time Square to Rockfellar to Central Park no problem! great hotel and great location. I will be coming back!
The hotel rooms were clean and the hotel location was just a minutes work from the Time Square. The location is also close to almost everything you need bars, restaurants, shops and the bus station to NJ
mustaphanyc from new york
THE OUT NYC is the first gay and straight-friendly boutique urban resort serving mid to upscale domestic and international …More
NYC hotels can be tricky - small, expensive with nothing that makes your stay comfortable. This hotel was fantastic. Three of us stayed in the double room just fine. We were very happy. You can hear street noise, but it's NYC! To be expected.
We arrived at the hotel around dinner time to be greeted by a wonderful Bell Man, named Wilson, who greeted me by name as he had been so kind to arrange a car for our airport transport. I was there with a dear friend to celebrate two milestone birthdays as well as it being both our first times in NYC. The front desk staff greeted us warmly and were quick to wish us both a happy birthday and treated us to a glass of champagne and lovely desserts. We were further given a similar type gift from the Bell Man and also a coupon to treat us to a lovely breakfast in the hotel restaurant. The restaurant was amazing and the food delightful and even though is was not so huge in size, it was one of the best meals ever! All through out two day stay, everyone went out of their way to be helpful, courteous and beyond friendly. I cannot wait to go back and could not imagine ever staying any place else but the Muse Hotel.
Beautifully refurbished, the Plaza lived up to expectations. Brilliantly located on corner of Central Park South, just at 5th Ave Subway stop. Our room was spotless, very comfortable and probably the quietest hotel room we'd ever slept in - no disturbances from other guests or noise from the streets below. (We were on the 18th Floor.) Generous and good-quality toiletries, well-proportioned bathroom with separate shower room.
Staff always happy to help, but discreet.
We only ate once in the hotel - in the Todd English restaurant. Food was really good, but we had to sit at the counter, as there's not a very big seating area. Good variety of options in the Food Hall, and lively atmosphere.
We'd definitely consider another visit - which is rare for us as we prefer trying new places.
Would certainly recommend it.
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