Situated on the Upper West Side of Manhattan it is a modern [refurbished] boutique style hotel.
In a quieter [ not quiet though] area of NYC but with easy access to the subway etc.
Locally there are plenty of diners, bars and restaurants. I stayed for 11 [eleven nights] and enjoyed visiting the house bar with live music available most nights, a good place to finish after exploring NYC
All the staff and I mean all the staff were professional, friendly and welcoming.
I loved Chelsea! Not having been to New York before I was unsure as to where to stay. I didn't want a lot of noise or be in a heavily-touristy area. Chelsea was perfect. The hotel is nestled in with where real New Yorkers live and play. Along 8th Avenue you'll find lots of different shops and sights and is quick and easy to get to Times Square and other places. The hotel was great. I had a single room and enough space for the time that I actually spent there. The bed was so comfy and the sheets clean and soft. The bathroom was well equipped and airy. I will definitely be staying here again on my next trip :-)
Traveller from London
The GEM Hotel an Ascend Collection hotel is your corner of the world. Newly built boutique hotel offers an intimate …More
We arrived at 10pm after recovering from the shock of the price of a taxi from Newark airport. Checkin easy. Our room was clean although typical Manahattan small. The bell captain was great helping arrange transportation back to the airport. The hotel is less than a block from Grey Line tours. Easy walking to Times Square, subway and theaters.
I forgot to stop by desk to check out and it was handled automatically with no problems. Room key allows acces to a small business center and restroom in the lobby.
I don't know if it was just a fluke, the room rate I got for this hotel but at least it gave me the chance to sample the cool Art Deco interior and spacious room! It's definitely worth whatever the normal rate is!
I surprised my wife with this trip, and was not disappointed in the cooperation that I received from The Muse. I let them know about her birthday, and they brought a bottle of champagne and some chocolates to the room the first night.
The check in process was easy, and can actually be done online to make it even simpler. Any questions we had about the city were answered from a genuinely interested standpoint, rather than the canned answers you get from so many other hotels.
This place was great!
We have stayed at the Park Central many times over the years. (4-5times). It was always very comfortable and you can not beat the location for many cultural events. Now it is really beautiful and very clean. Our only complaint is the new shower floor that is uneven. The staff were very helpful and courteous. Will stay again.
Great NYC trip. Can walk to Central Park, Times Square, Broadway, Grand Central Station, Empire State Building and Chrysler Building from the hotel. There is a cafe metro next door to pick up breakfast and Bloomingdales is a short stroll on the same road.
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