Ratings based on 4,385 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom calais

Confort optimal situation idéale !!!

Posted 24-Mar-2015
Super hôtel ... idéal pour visiter New-York en toute tranquillité ! Bien situé, plutôt au calme mais à 2 pas de times square et de Port authority ... Le personnel est sympa et au petit soin ... Le petit déjeuner est copieux et diversifié ... Les boissons chaudes sont à disposition dans le hall en permanence ... Du lundi au jeudi l'hôtel offre en plus l apéritif ! Si je retourne à New-York c'est sûr je choisis de nouveau cet hôtel !!!
3 out of 5
Recommended
for Everyone
by A verified traveller

nice hotel close to time square area

Posted 23-Mar-2015
Pros: The location, friendly staff and cleanliness
Cons: The elavators
Location: we only stayed for one night
all over all good, but the day we checked out we have to wait for the elevator to get down from 19th floor about 30 minutes before we could get down.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom North Carolina

Family trip to NYC

Posted 20-Mar-2015
Went for St Patrick’s day and take in the sights. Great location! Easily walked to everything!
3 out of 5
by A verified travellerfrom Scotland

Reviews look better than the reality

Posted 20-Mar-2015
Hotel is in a good location with friendly staff but for the same price it'd be easy to find a much better place to stay. It felt a bit like a hostel - the foyer is always rammed and the elevators take an age to come. The rooms are nice but pretty basic - we had a deluxe with kitchen facilities which was great. All the niggles are small but - like I say - at the price you could get much better.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 19-Mar-2015
The hotel is minutes away from Times Square and 42nd subway station. There are quite a few other hotels in the same strip. Close enough but not too noisy if you're at a higher floor. Love the kitchenette and the modern vibe of the rooms. The microwave and fridge is very handy, utensils and cookware is available if you decide to cook. The room has pretty much everything you need. Suggestions: Could not get consistent wifi at my room Elevators skip floors when full, so it's frustrating when everyone is checking out.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom CT

Clean and convenient

Posted 16-Mar-2015
Pros: Friendly staff and location
Cons: provide slightly cheaper car parking
Location: Very close to theaters and attractions
All was great (room, location, cleanliness, breakfast) for a short stay celebrating wedding anniversary.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Mar-2015
Elevators are entirely too slow!!! Overall a nice stay!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Tampa, FL

Posted 12-Mar-2015
Hotel room was great! The room had a view of the city and equipped with a fridge, microwave and stove. Easy access to Times Square and the subway. The hotel staff was friendly and very helpful!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Mar-2015
Pros: location, location, location
Cons: better wifi service and elevators
Location: close to metro, times square
Overall experience of the hotel was good. Although it was not used, it was nice to have a kitchenette in the room. The wifi in the room was very, very slow. The elevators were slow too as there is only 3 elevators for 40 floors, one morning it bypassed our floor.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bay Area, Ca

Great, Hip Hotel in a central location

Posted 10-Mar-2015
Pros: Modernized and newer rooms. Very comfy bed. TV offers DirecTV, with many channels!
Cons: The shower design is terrible. Water floods all over the bathroom floor, as there is only a shower curtain to stop the water.
I would def recommend staying at the Element NY. Very friendly staff, clean, updated rooms and a very convenient location! My room was similar to an efficiency studio, complete with cook top, refrigerator and freezer and even plates, mugs and utensils! My only (small) complaint is that the shower is a walk-in style and iI literally flooded the bathroom floor every time I showered. It is a very poor design, with nothing to stop the water from flowing out of the shower floor. Overall, I will absolutely stay here again. Great rates and modern hotel. Thanks Element!