Ratings based on 4,296 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very close to Times Square Close to the subway

Posted 01-Mar-2015
Hotel is ok, nothing to do or eat in the hotel Easy access.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom A

Best Place to stay!

Posted 28-Feb-2015
Great Hotel, amazing staff! Perfectly located in the middle - 5 mins to time square - 5 mins to Macy's! The elevators can be an issue during peak time but didn't bother us! Lovely breakfast! Rooms are amazing! Maid service awesome!! Thanks for another great stay!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Philadelphia, PA

Great staff!!!!

Posted 28-Feb-2015
This place has some of the best staff I ever seen there is always some one cleaning there hold your bags if you come in early they even let us check in early only problem was the Internet cord was broken and wifi was hard to log into but I will definitely come to this hotel again :)
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Rijswijk

Leuke hotel op loop afstand van alles

Posted 28-Feb-2015
Op loopafstand van Time square, madam Tussaud, halte hop on hop off, restaurants
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Manchester, CT

THE BEST

Posted 27-Feb-2015
Pros: Everything
Cons: More room at the front desk for check in and out
Location: Right in the middle of the heart of the city. Walking distance to trains and broadway shows!
I booked this hotel for a romantic weekend in the city with my husband for his birthday. I loved everything about this hotel! The location was perfect for city touring and my room was just what we needed and not only appeared clean but smelt beautifully (smells are my thing). I don't know if we stood on an "off" weekend but I had anxiety about the elevator wait times from reading previous reviews. We never waited more than 5 minutes for an elevator! I can't say enough good things about this hotel and am already planning a girls weekend in the city to stay there again!
3 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Great location, great price

Posted 26-Feb-2015
Pros: Accessible, friendly staff
Cons: More intelligent lift systems as the queues in the morning or late evening are horrendous
Location: Centrally located, Irish bar next door very inviting, less than 10 minutes for Times Square
Hotel is greatly placed for the price charged. Very central - less than 45 minutes on foot in either direction and you can be in top end of Central Park or down in the Financial District. Very accessible for those late nights in Times Square and a brisk 10 minute walk back home if you hVe one too many drinks. Kitchenette is fantastic where families have smaller ones with different body clocks or for those with midnight munchies and want something different than a midnight Dunkin Doughnut. Would return.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom ramage

Séjour de 4 jours à NY avec Mon mari et mes 2ados

Posted 25-Feb-2015
Hotel Tres bien situé à côté de Times square chambre au 31eme étages très propre correspondait tout à fait aux descriptions indiquées sur le site , le petit déjeuner est correcte effectivement la salle est trop petite pour accueillir tout le monde en même temps puis petit bémol lors de notre séjour l ascenseur est tombé en passe du à fuite d eau donc monter 31 étage après une journée de marathon à Ny!!! Mais pas grave se sont les aléas de la vie!!!!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom PVA

4 JOURS A NYC

Posted 21-Feb-2015
Cons: le nombre de tables disponibles pour le breakfast.
Franchement habitué à d'autres hôtels sur NYC. L'ELEMENT est vraiment très bien situé à deux blocs de time square pour le métro et aussi proche de broadway. C'est un excellent camp de base. Le petit déjeuner est sympa même si ce n'est pas un intercontinental. il manque certainement des tables au regard du succès de cet établissement. Pour les plus motivés, les cuisines sont bien équipées dans les chambres , il manque là aussi une petite table éventuellement. La sale de bains est propre pour ce qui concerne la 611.Sinon, l'hôtel propose un "happy hours" vers les 17:00/17:30, très appréciable après une journée de marche sur NYC.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Zorneding

Zentral gelegen, ideal .

Posted 21-Feb-2015
Pros: Lage , gepflegt und das Zimmer im 30. Stock angenehm ruhig.
Cons: Frühstück gewöhnungsbedürftig, Plastikmüll vom Vorgänger noch auf dem Tisch, Speisen werden nur zögerlich nachgefüllt,
Location: Ganz nahe am Times Square, also in der Mitte von Manhattan, beste Lage
Verlängertes Wochenende in New York im Februar .Sehr kalt ! Zum 2. Mal in New York.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Feb-2015
Pros: Great room with full kitchenette. Really nice! Breakfasts were good, and happy hour treats were nice too.
Cons: Ask for a low floor, so you can use the stairs. Elevators are too slow.
Nice. Comfortable. Convenient. Rooms come with kitchenette which is a big plus.